A & E Auto Glass

A & E Auto Glass ico

(34 reviews)

Auto Repair StationsOhioCuyahoga CountyClevelandJefferson

Cuyahoga County . Ohio

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Business hours are not available at the moment

A & E Auto Glass Introduce

For local users in need of professional and reliable auto glass services, A & E Auto Glass stands as a dedicated "Auto Repair Station." While the category name might suggest a broader range of general automotive repairs, A & E Auto Glass has specialized and become a leading expert in all things related to vehicle glass. With nearly two decades of experience, they are committed to providing top-tier service for windshield replacement, chip repair, and other auto glass needs, ensuring your vehicle's safety and structural integrity.

Environment and Customer Experience

A & E Auto Glass prioritizes customer convenience and a hassle-free experience. Understanding that auto glass damage can be an unexpected and urgent issue, they offer a highly flexible service model. You have the option of either visiting their physical shop locations or utilizing their popular mobile auto glass service. The mobile service is a significant convenience, as their technicians can come directly to your home, workplace, or any preferred location, saving you time and the need to drive with damaged glass. For in-shop visits, customers can expect a clean and organized environment where skilled technicians work efficiently. Many customers highlight the ease of the entire process, from initial contact to the completion of the service.

The staff at A & E Auto Glass are frequently praised in reviews for their professionalism, friendliness, and clear communication. They understand the intricacies of auto glass replacement and are adept at explaining the process, the materials used, and handling insurance claims. This focus on transparent and helpful customer service aims to alleviate any stress associated with vehicle glass damage, making the repair or replacement as smooth as possible.

Comprehensive Services Offered

As a specialized "Auto Repair Station" focusing on glass, A & E Auto Glass provides a full suite of services designed to address any auto glass issue:

  • Windshield Replacement: This is their primary service. They handle replacements for all makes and models of vehicles, using OEM (Original Equipment Manufacturer) quality auto glass, which means the glass meets or exceeds the standards of the original glass installed in your vehicle at the factory. This ensures proper fit, function, and safety.
  • Windshield Repair (Chip Repair): For minor chips and cracks, A & E Auto Glass offers efficient repair services. Prompt chip repair can prevent small damages from spreading into larger, more costly cracks, saving you time and money. They even offer free chip repair, regardless of where your windshield was last replaced.
  • Side and Rear Window Replacement: Beyond windshields, they are equipped to replace shattered or damaged side windows and rear windows on all types of vehicles.
  • ADAS Calibration: Many modern vehicles are equipped with Advanced Driver-Assistance Systems (ADAS) that rely on cameras and sensors often mounted in the windshield. After a windshield replacement, these systems require precise recalibration to ensure they function correctly. A & E Auto Glass performs this crucial service, ensuring your vehicle's safety features like lane departure warning and automatic emergency braking are accurate.
  • Commercial and Fleet Auto Glass: They also cater to businesses with fleets of vehicles, offering efficient and reliable auto glass services to minimize downtime for commercial operations.
Key Features and Differentiators

A & E Auto Glass distinguishes itself in the competitive auto glass market through several key features:

  • Experience and Reputation: With over 19 years in business and servicing tens of thousands of customers, A & E Auto Glass has built a strong reputation for quality workmanship. They boast an A+ rating with the Better Business Bureau and consistently high customer satisfaction ratings on various platforms.
  • OEM Quality Parts: Their commitment to using OEM quality glass ensures that replacements are of the highest standard, providing durability, safety, and optimal visibility.
  • Lifetime Warranty: A significant benefit offered by A & E Auto Glass is a lifetime warranty on their installations. This provides customers with peace of mind, knowing their repair or replacement is guaranteed for as long as they own the vehicle.
  • Mobile Service Convenience: The option for mobile service is a major advantage, bringing expert auto glass replacement directly to the customer's location, which is particularly beneficial for those with busy schedules or vehicles that are unsafe to drive.
  • Insurance Claim Assistance: A & E Auto Glass works seamlessly with all major insurance companies. They can help you file your claim, verify coverage, and handle the paperwork, making the process stress-free and often directly billing your insurance company. This simplifies the process for the customer, as they often don't have to deal with the insurance company directly.
  • Rapid Service: Windshield replacements are typically completed quickly, often within 30 minutes to an hour, depending on the vehicle and conditions, minimizing disruption to your day.
  • Diamon-Fusion Treatment: Some locations offer an optional Diamon-Fusion treatment for windshields. This protective coating helps resist chips and cracks, makes the glass easier to clean, and improves visibility during rain, providing an extra layer of protection.
Promotional Information and Special Offers

A & E Auto Glass frequently runs promotions and special offers to provide additional value to its customers. While specific deals can vary and are often advertised locally, common promotions and benefits to look out for include:

  • Rebates with Insurance Claims: They often offer a significant rebate (e.g., up to $140) when you choose them for a windshield replacement through your insurance company. This can effectively reduce your out-of-pocket costs or even result in a payment to you, depending on your deductible.
  • Free Chip Repair: As mentioned, they offer free chip repair, which is a valuable service for prolonging the life of your windshield and preventing minor damage from escalating.
  • Website Mention Discounts: Some promotions may offer a discount (e.g., $10 off) simply by mentioning their website when scheduling your service.
  • Radio Ad Promotions: If you hear their radio advertisements, they often include specific promotions or special offers that you can inquire about when you call.

It's always advisable to check their official website or contact your local A & E Auto Glass branch directly to inquire about their latest promotions and how they can help you with your specific auto glass needs. Their dedication to quality, convenience, and customer satisfaction makes A & E Auto Glass a highly recommended choice for auto glass repair and replacement services in the areas they serve.

A & E Auto Glass Photos

A & E Auto Glass 0
A & E Auto Glass 1
A & E Auto Glass 2
A & E Auto Glass 3
A & E Auto Glass 4
A & E Auto Glass 5

A & E Auto Glass Location

A & E Auto Glass Customer Reviews

A&E was very quick to respond, the day before a snow storm when a hawk went through my windshield. The price was the best I found after multiple quotes. They came out twice the same day (once because it started raining, so they had to come back.) Installation was quick. Windshield looks great! Highly recommend!

Feb 09, 2022 · J Dunning

Great pricing, an fast quick service. In time as I was the first customer for the day. Wish I would have gotten their names but the two who came out were very professional, polite an helpful. Answered all my questions. Will definitely recommend and use again if need to

Nov 09, 2021 · Jihan

I'm very satisfied with how this all turned out to replace a windshield. I had too long of a crack in the windshield to be repaired. I messaged A & E Auto Glass, they got my details (type of vehicle) and gave me an online quote. We scheduled a date that they came to my house. Then on replacement day, just park your car in your driveway, and within an hour or two, the old windshield is out, and the new one is in. I couldn't imagine a better process. It was also great value as well.

Jun 25, 2021 · Peter Dietz

This is quite possibly one of the best experiences I've had with any sort of automotive repair company. They were quick to respond and are incredibly accommodating with availability. They came out to my job and replaced my windshield within an hour. Not only that, but when they showed up on the original delivery date with the incorrect glass (which was entirely my and my partners fault), the offered solutions to the problem without hesitation or placing blame. They ended up coming first thing the very next morning. Great customer service, too. Definitely recommend!

Nov 15, 2017 · Kelly Heinbach

Best price by $10. Came out to my location SAME DAY, 1 hour from when I called. They were prompt, polite, and the replacement only took 30 minutes. Looks great. Will definitely use again, and recommend. Husband and wife team - support this cleveland family business. They speak Spanish and English, for anyone wanting to speak either. 5 stars.

Sep 13, 2018 · D Matth