A C Delco

A C Delco, located at 705 NJ-73 S, Palmyra, NJ 08065, USA, functions as an automotive parts store within the broader category of Auto Repair Stations. This establishment serves as a local point of access for individuals and repair shops seeking replacement parts for vehicles. You can reach them by phone at (856) 829-0204 or on mobile at +1 856-829-0204.

As an auto parts store operating under the A C Delco brand, the environment is typically a retail space dedicated to stocking and distributing automotive components. Customers can expect to find shelves filled with various parts, ranging from common maintenance items to more specific replacement components. The layout is designed for customers to either browse or directly inquire about the parts they need. The inventory is likely to include a wide array of ACDelco branded products, which are known for being both GM Original Equipment (OE) and aftermarket parts compatible with a broad range of vehicle makes and models. This means the store aims to provide parts for both General Motors vehicles (Chevrolet, Buick, GMC, Cadillac) and potentially other vehicle brands.

The primary service offered by A C Delco is the sale of automotive parts. Customers can visit the store to purchase components needed for vehicle repairs or maintenance. The product range typically encompasses a comprehensive list of vehicle systems and components, including:

• Batteries & Related Parts: A core offering, given ACDelco's strong presence in battery manufacturing.

• Brake System Components: Pads, rotors, calipers, and other braking system parts.

• Engine Components: Filters (oil, air, fuel), spark plugs, ignition parts, belts, and other engine-related consumables and replacements.

• Electrical Components: Alternators, starters, and various wiring and electrical system parts.

• Steering & Suspension: Components for vehicle handling and ride comfort.

• Heating & Air Conditioning (HVAC) Parts: Components for climate control systems.

• Fluids & Chemicals: Engine oils, coolants, brake fluid, and other automotive chemicals.

• Body and Collision Parts: While not explicitly detailed, some auto parts stores may carry common body parts like mirrors, as suggested by a customer review.

Beyond simply selling parts, the staff typically assists customers in identifying the correct parts for their specific vehicle make, model, and year. This often involves checking part numbers, consulting catalogs, and providing basic advice on compatibility. Given that it operates within the "Auto Repair Stations" category, there might be an association with a repair shop, or the store might serve as a key supplier for local mechanics, indicating a broader role in the automotive service ecosystem.

As a brand, ACDelco emphasizes quality and reliability, with a long history in the automotive industry. They are a brand owned by General Motors, providing both original equipment parts for GM vehicles and aftermarket parts for a wide range of other makes. This dual offering is a key feature, aiming to cater to diverse customer needs. Their parts are typically engineered and tested to meet specific standards, providing peace of mind for vehicle owners and mechanics. The convenience of a local physical location in Palmyra, NJ, allows customers to quickly obtain needed parts, which can be crucial for urgent repairs.

However, it's important to consider customer service aspects. Based on provided customer feedback, experiences can vary. One customer noted a successful transaction for a new mirror, expressing relief ("It was ok got my new mirror finally thank goodness"). This indicates that, when the part is available and the transaction goes smoothly, the store fulfills its purpose. Conversely, another customer reported a significantly negative phone interaction: "Worst phone call ever in the middle of me asking about a part I was put on hold so he could answer another call and when he came back I was rushed off the phone and barely got an answer.......👎🏽👎🏽👎🏽👎🏽👎🏽🗑🗑🗑🗑." This highlights a potential area for improvement in customer service, particularly concerning phone etiquette and responsiveness, which can impact the overall customer experience when seeking parts or information.

Promotional information for A C Delco in Palmyra, NJ, would primarily revolve around its identity as a local provider of genuine ACDelco parts. The brand itself has a strong legacy of over a century in supplying automotive components, often promoting its heritage and commitment to quality and reliability. While specific local promotions or discounts for this particular Palmyra location are not available in the provided information, general ACDelco promotions often include consumer offers, professional/trade offers, and loyalty programs for service centers and body shops that frequently use their parts. These can include warranties on parts, which provide an added layer of assurance for customers. The presence of ACDelco as a trusted name in the automotive aftermarket and OE parts sector is a significant promotional point, suggesting that customers can expect dependable products engineered to precise standards. For local users, the primary promotion is the accessibility of a known brand of auto parts right in their community, offering a convenient alternative to ordering online or traveling further for components.