41-A Auto Parts & Sales

Located at 2015 US-41A in Shelbyville, TN, **41-A Auto Parts & Sales** operates as a local establishment within the "Auto Repair Stations" category, specifically focusing on the provision of automotive parts and potentially sales of related goods. For vehicle owners in Shelbyville and the surrounding areas, this business serves as a resource for acquiring necessary components for vehicle maintenance, repair, or refurbishment. As a local auto parts supplier, its primary role is to connect customers with the specific items their vehicles require.

The environment at 41-A Auto Parts & Sales, based on the limited customer feedback, appears to be primarily transactional, centered around the procurement and sale of auto parts. While there are no details provided about a waiting area, customer amenities, or the general aesthetic of the premises, the core of the experience lies in the interaction during parts inquiries and purchases. One customer noted that they "had what I needed," suggesting a functional setup geared towards inventory management and quick retrieval of parts. However, the provided reviews also indicate that the communication and customer service experience can vary, which would directly impact the overall atmosphere of interaction within the store.

As an auto parts store operating within the "Auto Repair Stations" platform category, 41-A Auto Parts & Sales primarily offers **automotive components and parts for sale**. While the specific inventory is not detailed, such establishments typically stock a range of items essential for vehicle repair and maintenance. This would include parts for various systems of a vehicle, such as engine components, brake system parts, electrical components, suspension parts, and potentially body panels or lighting assemblies. The mention of "headlight assembly/lenses" by a customer indicates their involvement in selling lighting components. Auto parts stores can offer both **new and used parts**, catering to different customer needs and budget constraints. The business's ability to supply "what I needed" to at least one customer suggests a potentially diverse inventory or effective sourcing capabilities. Their role is to provide the necessary hardware for mechanics and DIY enthusiasts to perform repairs and upkeep on vehicles.

The features of 41-A Auto Parts & Sales, as gleaned from the customer feedback, present a mixed picture. A positive feature is their ability to **stock or source needed parts**, as one customer successfully found what they were looking for. This is a fundamental strength for any auto parts supplier. Another positive aspect mentioned is that communication was "easy to communicate with about the parts" for one individual, indicating a smooth transaction process in that instance. However, a significant feature, highlighted by a negative review, is the **inconsistent customer service and product knowledge** among staff. One customer reported an experience where the person answering the phone was "not educated on the matter," struggled with terminology ("lenses" versus "assembly"), and exhibited a dismissive attitude ("you heard me"). This suggests that while some customers may find their interactions straightforward, others might encounter challenges with staff expertise and helpfulness, potentially leading to a less "stress-free" experience compared to other auto parts retailers.

From a promotional standpoint, 41-A Auto Parts & Sales leverages its physical address at 2015 US-41A, Shelbyville, TN 37160, USA, making it visible and accessible to local traffic. Their primary promotional tools are their phone numbers, **(931) 684-2200** and mobile phone **+1 931-684-2200**. These provide direct contact for customers to inquire about part availability, pricing, and general assistance. The business's identity as "41-A Auto Parts & Sales" clearly indicates its core offering to the local community. While some businesses heavily rely on glowing reviews for promotion, the mixed nature of the provided feedback suggests that word-of-mouth promotion might be varied. For potential customers, direct contact to inquire about specific parts and gauge the service experience firsthand would be advisable, aligning with the "easy to communicate with" aspect noted by one satisfied customer, while also being mindful of potential communication hurdles reported by another.