1-800 Radiator & A/C-Tri Cities

Welcome to 1-800 Radiator & A/C-Tri Cities, an auto parts supplier located at 111 Brookfield Ln, Kingsport, TN 37663, USA. While categorized under "Auto Repair Stations" on some platforms due to the provision of goods essential for vehicle maintenance and repair, 1-800 Radiator & A/C-Tri Cities primarily functions as a specialized auto parts store, focusing on radiators and air conditioning components for a variety of vehicles. The available customer reviews, however, present a concerning perspective on their customer service and business practices.

1-800 Radiator & A/C-Tri Cities can be contacted by phone at their toll-free number, (800) 723-4286, or the local equivalent, +1 800-723-4286. These contact numbers are intended to provide easy access for customers seeking to inquire about product availability, pricing, or to place orders. The use of a national 1-800 number suggests a broader service area beyond just the Tri-Cities region, although this specific location serves Kingsport, TN.

Situated on Brookfield Lane in Kingsport, Tennessee, 1-800 Radiator & A/C-Tri Cities operates from a physical address, indicating a local presence for customers in the Tri-Cities area who prefer to pick up parts or discuss their needs in person. As a specialized auto parts supplier, their facility likely includes warehouse space for storing a significant inventory of radiators and air conditioning components.

The provided customer reviews for 1-800 Radiator & A/C-Tri Cities paint a distinctly negative picture. Both reviews appear to be from the same customer, indicating a severely unsatisfactory experience. The customer mentions a previous interaction involving a response from the owner, referencing a "Bobby Collins review." The context suggests that the owner's response was perceived as insincere and untruthful. The customer explicitly states, "I would use anyone else these people would say anything to make themselves look good." This strong condemnation raises significant red flags regarding the trustworthiness and integrity of the business in the eyes of this particular customer.

The repetition of the negative review underscores the depth of the customer's dissatisfaction and reinforces the warning to potential future customers. The phrase "would use anyone else" is a powerful statement of avoidance, suggesting a complete lack of confidence in the products, services, or business practices of 1-800 Radiator & A/C-Tri Cities.

Given the name of the business, 1-800 Radiator & A/C-Tri Cities likely specializes in providing the following types of auto parts:

• Radiators: Replacement radiators for a wide range of vehicle makes and models, essential for engine cooling.
• Air Conditioning Components: Parts for automotive air conditioning systems, including compressors, condensers, evaporators, hoses, and refrigerants.
• Related Cooling System Parts: Possibly including water pumps, thermostats, cooling fans, and heater cores.
• Potentially Other Auto Parts: While their name focuses on radiators and A/C, they might also stock related automotive parts or accessories.

Details about the environment of the store are not provided in the reviews. However, as an auto parts supplier, the facility would likely include a counter area for customer interaction, storage or warehouse space for their inventory of radiators and A/C components, and possibly an area for receiving and processing orders.

No information regarding promotional offers or specific features of 1-800 Radiator & A/C-Tri Cities is available in the provided data. Typically, auto parts stores might offer promotions such as discounts on specific product lines, seasonal specials on cooling or heating system components, or price matching. However, in the absence of such information and given the strongly negative customer feedback, it is difficult to assess any potential benefits of choosing this supplier.

Given the serious negative feedback from the customer reviews, local users considering 1-800 Radiator & A/C-Tri Cities for their radiator or air conditioning part needs should exercise extreme caution and consider the following:

• Seek Additional Reviews: It is crucial to look for more reviews from other customers on various platforms (Google, Yelp, etc.) to get a broader understanding of the general customer experience with this business. The two identical negative reviews may not represent the experience of all customers, but they are certainly a cause for concern.
• Inquire About Return Policies and Warranties: Before making any purchase, thoroughly inquire about their return policies and any warranties offered on their parts. Given the negative feedback, ensuring adequate protection for your purchase is essential.
• Compare Prices and Quality: It is advisable to compare the prices and quality of radiators and A/C components offered by 1-800 Radiator & A/C-Tri Cities with those of other auto parts suppliers in the Kingsport and Tri-Cities area.
• Consider Alternatives: Based on the strong negative recommendation, local users may want to prioritize exploring other, potentially more reputable, auto parts stores in the region.
• Exercise Caution with Owner Responses: The negative reviews specifically mention dissatisfaction with the owner's response to a previous issue. If interacting with the owner, be sure to document all communications and agreements.

In conclusion, the limited information available for 1-800 Radiator & A/C-Tri Cities in Kingsport, TN, is dominated by severely negative customer feedback. The repeated statement that the owner's response to a previous issue was untruthful and the explicit recommendation to "use anyone else" should be taken very seriously by potential customers. While the business specializes in radiators and air conditioning components, the concerns raised about their integrity and customer service outweigh any potential benefits of their specialization. Local users are strongly advised to conduct thorough due diligence, seek additional reviews, and consider alternative auto parts suppliers in the Tri-Cities area before engaging with 1-800 Radiator & A/C-Tri Cities.