Valero

Valero ico

(84 reviews)

Nearby Gas StationsConnecticutCapitol Planning RegionWindsor LocksElla Grasso Turnpike

Capitol Planning Region . Connecticut

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  • ccc.valero.com
  • 245 Ella Grasso Turnpike, Windsor Locks, CT 06096, USA

Operating Hours

Business hours are not available at the moment

Valero Introduce

Hello, Connecticut drivers! When it comes to choosing a gas station, we all look for a balance of convenience, fair pricing, and reliable service. For those in Windsor Locks, particularly along the Ella Grasso Turnpike, the Valero gas station at 245 Ella Grasso Turnpike is a recognized name. While it serves as a stop for fuel and quick essentials, it’s important for locals to have a comprehensive and transparent understanding of what to expect.

Valero is a prominent brand in the fuel industry, known for its extensive network of stations. This article aims to provide a factual and honest overview of this specific Valero location, detailing its accessibility, the services it typically offers, potential features, and any available promotions that might benefit local users. We also believe in being transparent about all aspects of public feedback, so we will address reported customer experiences to help you make informed decisions for your fueling needs in Connecticut.

Location and Accessibility

The Valero gas station is situated at 245 Ella Grasso Turnpike, Windsor Locks, CT 06096, USA. Ella Grasso Turnpike is a significant and heavily trafficked road in Windsor Locks, making this station highly accessible for both local residents and those commuting through the area. Its strategic placement means it’s easily reachable whether you're navigating within Windsor Locks, traveling to or from Bradley International Airport (BDL), or connecting to other parts of central Connecticut.

The location on a major thoroughfare typically allows for straightforward entry and exit, which is a crucial factor for busy drivers looking to minimize time spent refueling. For those living in or frequently passing through Windsor Locks, this Valero station is a visible and convenient option for their daily fueling needs, contributing to the overall ease of travel in the region.

Services Offered

As a Valero-branded gas station, the location at 245 Ella Grasso Turnpike is expected to offer a standard range of services to meet the needs of motorists in Connecticut.

  • Quality Valero Gasoline: Customers can typically expect access to various grades of gasoline, which often includes regular, mid-grade, and premium options. Valero's fuels are designed to meet performance standards for vehicles.
  • Convenience Store (Mini Mart): The station includes a convenience store, often referred to as a "mini mart," where customers can purchase a selection of quick provisions. While specific inventory is not detailed, these typically include snacks, beverages (such as soft drinks, bottled water, and coffee), and other essential grab-and-go items.
  • Pay-at-the-Pump: For quick and efficient transactions, modern gas stations like Valero usually offer pay-at-the-pump functionality, allowing customers to refuel without needing to enter the store if they are in a hurry.
  • Restrooms: Gas stations with convenience stores generally provide accessible restrooms for customer use, offering a necessary amenity for travelers.
Features / Highlights

While specific glowing highlights from direct customer reviews for this exact location are not available, general features and typical operational goals for a Valero gas station apply. It’s important to acknowledge that customer experiences can vary, as reflected in the provided reviews.

  • Recognized Brand: As a Valero station, it benefits from being part of a national network, which often implies a certain standard of fuel quality and operational procedures.
  • Strategic Location: Its placement on Ella Grasso Turnpike ensures it is easily accessible for a wide range of drivers, including local residents and those traveling to or from Bradley International Airport.
  • Convenience Store for Essentials: The presence of a mini mart allows customers to combine their fuel stop with purchasing quick snacks or drinks, enhancing the convenience factor.
  • ValeroPay+ Compatibility: While not explicitly stated for this specific location, Valero generally promotes its ValeroPay+ app, which can offer a touchless payment experience at the pump and potential fuel rollback savings (more on this in the promotions section).
  • Competitive Fuel Pricing (General Valero Trend): Valero often aims to be competitive with its fuel prices within local markets. While specific pricing isn't detailed, competitive pricing is a common goal for such stations.
Promotions or Special Offers

Valero offers national loyalty programs and promotions that customers at the 245 Ella Grasso Turnpike location can typically leverage to save on fuel. The primary program is through the ValeroPay+ app.

Here are some examples of promotions commonly offered through ValeroPay+, which could be available at this Windsor Locks station:

  • New User Savings: Often, new users of the ValeroPay+ app can receive an introductory discount on their first fuel purchase (e.g., 25¢ off per gallon on the first fill-up up to 30 gallons). This is a significant initial saving for those trying the app.
  • "Fill 3, Save 3¢ Offer": Valero frequently runs promotions where customers who make a certain number of qualifying fuel purchases within a month (e.g., 3 or more purchases totaling at least 30 gallons) can earn a discount on subsequent fill-ups (e.g., 3¢ per gallon off on their next 3 qualifying purchases).
  • Stackable Savings: Many ValeroPay+ offers are designed to be stackable with other applicable seasonal promotions or even with Valero Consumer Credit Card or Valero ValuePay offers, allowing for potentially greater savings.
  • Mobile Payment Convenience: Beyond direct discounts, the ValeroPay+ app offers a streamlined and touchless payment experience at the pump, which many customers find to be a valuable feature in itself.

To take advantage of these potential savings and offers at the 245 Ella Grasso Turnpike Valero, local customers are encouraged to download the ValeroPay+ app. The app typically provides real-time information on specific promotions available at participating stations, tracks loyalty earnings, and facilitates mobile payments. It’s always recommended to check the app for the most current and location-specific deals before your visit.

Contact Information

While specific phone numbers were not provided for this exact location in the initial information, Valero's corporate customer service can often assist with general inquiries if local contact details are unavailable online. For in-person inquiries, the address is:

Address: 245 Ella Grasso Turnpike, Windsor Locks, CT 06096, USA

Please note that a specific phone number for this individual Valero station was not provided in the prompt. For general Valero customer assistance, you might find a corporate contact number on the main Valero website, typically an 800 number.

Conclusion: Why this place is suitable for locals

For residents of Windsor Locks, Connecticut, and those traveling along the Ella Grasso Turnpike, the Valero gas station at 245 Ella Grasso Turnpike offers a convenient location for essential fueling needs. Its strategic placement on a major road makes it an easily accessible stop for daily commutes, errands, or trips to and from Bradley International Airport.

However, it is crucial for locals to be aware of the specific customer feedback provided, which highlights significant concerns regarding alleged expired products and unhelpful customer service at this location. Transparency in these matters is essential for making informed choices. While the brand Valero typically stands for quality fuel and convenience, individual station operations can vary.

From a purely functional standpoint, this Valero aims to provide the basic necessities: fuel and convenience store items. For customers who prioritize location and quick access to fuel above all else, and are willing to take extra precautions regarding product freshness or potential customer service issues, this station remains an option. The potential to utilize the ValeroPay+ app for fuel savings is also a draw for those looking to manage their budget.

In summary, while the Valero at 245 Ella Grasso Turnpike in Windsor Locks offers the convenience of a major brand gas station in a prime location, local Connecticut drivers should be aware of past customer experiences. If considering a stop here, verifying product freshness and being prepared for potentially varied customer service levels is advisable. For those prioritizing convenience and potential fuel savings via the app, it serves as a functional stop in the area.

Valero Photos

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Valero Location

Valero Customer Reviews

DO NOT GET GAS HERE. I attempted to use my credit card at the pumps. It gave me an error. I went inside the store and I attempted to communicate to the so called employee. He wasn’t helpful at all. He was finally able to communicate with me that the pumps are on and working properly. Do I went back outside to try again and the same result. It wouldn’t work. I went back inside and he didn’t care at all. We DO NOT recommend this gas station and mini mart.

Oct 22, 2023 · Richard Mullens

Would be 0 if I could. My wife bought 2 frozen pizzas from them. We opened them up and realized they didn't look right. Under further examination they were nearly 2 years expired. This could have gotten my family sick because this place is careless.

Jun 11, 2025 · Cody Smith

Decent gas station and decent prices... But my issue is that every single time I come here, the employees seem like they could care less about their job... which is fine, but the fact that they do not honor any deals or do not want to answer any questions or talk on the phone while dealing with people definitely does not look good at all... Come here if you are that desperate for gas. Otherwise, there are plenty of better ones around the block...

Feb 14, 2023 · Dylan Teixeira (Blue)

This is a gas station. I was able to get gas and nothing exploded. Those are the two main things i look for in a gas station.

Jan 05, 2025 · Gregory Matthews

Be careful if you are a "rewards" customer. The in-store associates swivel the customer keypad around and automatically push the "no" button when the system asks if you want to use your earned credits. It also means you don't get credit for the purchases you make. Had one cashier try to do it even after I commented on how he did it to the customer right in front of me. I had to yank the keypad back around and say "this is MINE" before he could push the button saying "no", the wrong button. Not giving you the rewards you earned on purchases, and not letting you earn more is just a big rip-off. Don't let them do it to you just so they can save a few seconds of time in the back room where they count the money.

Jul 17, 2021 · alienrocketscience shared