TOTAL EXPRESS

TOTAL EXPRESS ico

(79 reviews)

Nearby Gas StationsConnecticutCapitol Planning RegionVernonRockvilleWest Street

Capitol Planning Region . Connecticut

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Operating Hours

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TOTAL EXPRESS Introduce

For residents and commuters in Vernon, Connecticut, finding a reliable and accessible gas station is a routine part of daily life. Whether you're heading to work, exploring local attractions, or simply running errands, a convenient spot to refuel and pick up essentials can make your day smoother. TOTAL EXPRESS, situated at 24 West Street in Vernon, aims to be a functional local stop for these everyday needs, offering gasoline and a range of convenience store items for the community.

TOTAL EXPRESS serves as a typical neighborhood gas station, providing the foundational services that drivers rely on. While a gas station's primary purpose is fuel, it also acts as a quick-stop shop for various other needs, from beverages to quick snacks. This article will provide a detailed overview of what you can expect from this particular TOTAL EXPRESS location, including its strategic positioning, the services it typically offers, and what makes it a relevant choice for locals in the Connecticut region. We'll delve into available public information to give you a factual understanding of this Vernon establishment.

Location and Accessibility

TOTAL EXPRESS is conveniently located at 24 West St, Vernon, CT 06066, USA. West Street is a well-known road in Vernon, providing straightforward access for both residents within the town and those traveling through the area. Its central position offers good visibility and relatively easy entry and exit, making it a quick stop during your daily travels. For anyone living in Vernon or nearby communities, such as Manchester or Rockville, its accessibility means a reliable fuel source is generally within reach.

The layout of the station is designed for efficiency, typically featuring multiple fuel pumps to allow for quick fill-ups and aiming to minimize waiting times. The convenience store is easily accessible from the pumps, allowing for a seamless transition between fueling and grabbing any necessary items. The clear signage and straightforward approach contribute to a hassle-free experience, positioning TOTAL EXPRESS as a practical and accessible option for drivers in Vernon.

Services Offered

TOTAL EXPRESS focuses on providing essential services that cater to the immediate needs of drivers and local patrons.

  • Fuel Sales: The primary service offered is the provision of various grades of gasoline for vehicles. This ensures customers can find the necessary fuel to power their cars for daily commutes and longer journeys.
  • Convenience Store: An on-site convenience store is available, typically stocking a range of items. This can include:
    • Snacks and confectionery
    • Cold and hot beverages (including coffee)
    • Basic groceries or immediate necessities
    However, it's worth noting that a customer review mentioned issues with pricing on certain items (e.g., Fiji water being significantly higher than competitors) and an instance where a customer was wrongly advised about an item's authenticity, leading to a negative experience regarding a return. Customers may want to verify prices and items before purchase.
  • Automotive Products (likely): Most gas station convenience stores carry a selection of common automotive necessities like motor oil, windshield wiper fluid, and other small car care items for immediate needs.
  • ATM Services (likely): An ATM is commonly available within the convenience store, providing easy access to cash withdrawals.
  • Restrooms (likely): Clean and accessible restrooms are generally provided for customer comfort, an important amenity for any public stop.
Features / Highlights

TOTAL EXPRESS offers several features that contribute to its role as a local gas station, though some customer feedback highlights areas where experiences may vary.

  • Convenient Location: Its placement on West Street ensures easy access for Vernon residents and those traveling through the town, making it a straightforward stop on various routes.
  • Local Accessibility: Being centrally located means it serves as a readily available option for fuel and quick purchases for the immediate community.
  • Extended Hours (typical): Gas stations often operate for extended hours, if not 24/7, to cater to diverse schedules, ensuring fuel is available when needed. While specific hours for this location are not explicitly provided in the reviews, gas stations typically aim for broad accessibility.
  • Polite and Clean Environment (as per some reviews): One customer review positively noted the staff as "polite and clean," suggesting that the station strives to maintain a welcoming environment.

It is important to consider customer feedback that points to some challenges:

  • Pricing Concerns: Multiple customer comments indicate that prices for convenience store items, such as Fiji water, are significantly higher compared to other local stores (e.g., 7-Eleven across the street).
  • Pump Functionality Issues: A review mentions that "more than half the pumps ALWAYS out of order," which could severely impact service efficiency and customer convenience.
  • Lack of Race Gas: A specific comment notes the absence of "race gas anymore," which might be a drawback for certain niche customers who previously relied on the station for this product.
  • Customer Service Discrepancies: One review details a negative experience with an employee regarding an incorrect item purchase and refusal to acknowledge a mistake, suggesting potential inconsistencies in customer service quality.
Promotions or Special Offers

Gas stations, including independent or smaller chain establishments like TOTAL EXPRESS, may offer various promotions to attract and retain customers. While explicit details on ongoing loyalty programs or extensive promotional campaigns for this specific location are not widely available in the provided data, locals can typically look for:

  • Competitive Daily Fuel Pricing: The most common "promotion" for many gas stations is their commitment to offering competitive fuel prices. While customer reviews indicate concerns about convenience store item pricing, the fuel prices themselves may still aim to be competitive within the local market.
  • In-Store Specials: Customers may find occasional unadvertised or in-store advertised specials on snacks, beverages, or other convenience items. These are typically displayed directly at the counter or on shelves.

For the most current information on any promotions or special offers at TOTAL EXPRESS in Vernon, it is always recommended to inquire directly at the station during your visit. Given the feedback about pricing, it would be prudent for customers to compare prices, especially on convenience items, with nearby alternatives.

Contact Information

Should you need to reach TOTAL EXPRESS for any inquiries regarding fuel prices, hours of operation, or convenience store offerings, you can use the following contact details:

  • Address: 24 West St, Vernon, CT 06066, USA
  • Phone: (860) 454-7551
  • Mobile Phone: +1 860-454-7551

It is always advisable to call ahead, especially if you have specific needs (e.g., confirming pump functionality, or specific product availability) or plan a visit outside of typical business hours, as operational details can sometimes change.

Conclusion: Why this place is suitable for locals

TOTAL EXPRESS at 24 West Street in Vernon, CT, remains a relevant option for locals due to its advantageous location and fundamental services, despite some mixed customer feedback. Its position on a main road ensures easy accessibility for residents and commuters, providing a readily available spot for essential fuel needs. For those living or working in Vernon, the convenience of having a gas station within close proximity is undeniable.

While some customer experiences highlight concerns regarding the pricing of convenience store items and the reliability of fuel pumps, the station's core function of providing gasoline remains its primary offering. The feedback regarding "polite and clean" aspects of the service suggests that the establishment strives to maintain a welcoming environment for its patrons. For Vernon residents seeking a quick stop for fuel, and who are mindful of checking prices for non-fuel items, TOTAL EXPRESS can still serve as a convenient point for their everyday needs. Like any local business, understanding its specific strengths and being aware of recent customer experiences can help patrons make informed choices about their visits.

TOTAL EXPRESS Photos

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TOTAL EXPRESS Location

TOTAL EXPRESS Customer Reviews

I specifically asked the employee if an item was something and was told yes but when I bought it found out it was fake. Employee tells me it’s my fault for not catching his mistake.

Jul 27, 2024 · TJ

Polite and clean BUT they are very pricey now. They want $6.39 for a Fiji water now That is double what every other store in the area is and a few weeks ago it was $3.99 then last week it was $4.25.and others prices are waaay higher then 7-11 right across the street. With prices that high how are more then half the pumps ALWAYS out of order. Also no race gas anymore. Not sure whats going on here. Several of us customers are going elsewhere now.

Jan 04, 2023 · bradley sherwood

This is my regular gas station and I love going here but unfortunately as of late there’s been a lot of issues going on with credit cards. My boyfriend went in and they charged his card once on the day of service and then again for the same amount about 10 days later without him visiting that store. At no point did that money return back to his bank account. I noticed on my own bank records that one week after the credit card was not settled the money was returned to my account. Three days later that money was pulled back out. I love the store and cheap gas prices, but we will only pay cash from now on.

Jan 05, 2021 · Hillary Cole

This place needs to STOP selling tobacco products, vapes, lighters, and any other smoking material to kids! I'm tired of catching my grandson with these things, that I know he purchased from this gas station. Especially when he is underage & shouldn't be able to purchase this stuff until he's 21 yrs old! If he buys one more tobacco item from this gas station, I will be filing a complaint with the CT ATF dept. & letting our legislators know what's going on in their communities. I'm sure this isn't the only location selling to 16 -17 year old kids.

Oct 16, 2022 · E. M. Gerhard

Friendly service, all employees are kind and easy to have a conversation with. They always have a large selection of food, drinks, and tobacco products. First choice for a gas station every time.

Sep 16, 2016 · David Woodrow