Sunoco

(18 reviews)

Nearby Gas Stations Pennsylvania Lackawanna County Scranton

Lackawanna County . Pennsylvania

Close Now

Overview
Intro
Photos
Location
Reviews

+1 570-344-9413
www.sunoco.com
1227 S Main Ave, Scranton, PA 18504, USA

Operating Hours

Business hours are not available at the moment

Sunoco Introduce

Looking for "Nearby Gas Stations" in Scranton, PA? Sunoco is located at 1227 S Main Ave, Scranton, PA 18504, USA. You can contact them at (570) 344-9413 or +1 570-344-9413.

Based on customer reviews, this Sunoco location has a mixed reputation. While some customers praise the friendliness of certain employees, others have reported negative experiences regarding disrespectful treatment and mask compliance.

Key points from customer reviews:

Friendly Employees: Customers highlight the positive interactions with employees like Larry, Carol, and a "younger white man" who provide excellent service.
Disrespectful Treatment: A customer reported "unexpected animosity" and "direct insults" towards their mother-in-law from an employee named Don, and another employee who refused to provide her name or the manager's name.
Concern for Elders: Customers express disappointment in "middle aged sunoco employees who are impatient and disrespectful to their elders."
Mask Compliance Issues: Customers observed that neither employees nor other customers were wearing masks, despite a mandated law.
Safety Concerns: While plastic shields are present at cash registers, the lack of mask-wearing raises concerns about potential health risks.
Loyal Customer Frustration: A long-time loyal customer expressed disgust with the treatment received, despite generally positive experiences.

The reviews indicate a significant discrepancy in customer service experiences. While some employees are praised for their friendliness and helpfulness, others are criticized for disrespectful behavior, particularly towards senior citizens. The lack of mask compliance also raises concerns about public health safety. Potential customers should be aware of these reported issues.

If you are considering Sunoco in Scranton, be aware of the reported inconsistencies in customer service and mask compliance. When searching for "Nearby Gas Stations," consider this location carefully, especially if you prioritize respectful treatment and adherence to safety guidelines. The positive mentions of some staff members may offer some reassurance, but the negative experiences should be taken into account.

Sunoco Photos

Sunoco Location

Sunoco Customer Reviews

I’m disgusted with the treatment. I’m a loyal everyday customer to this sunoco, and I receive tons of friendliness and hospitality from most of the employees here. They know me and I know them. Larry and Carol especially, they are amazing(as well as the younger white man who doesn’t forget to see if i want mustard or mayo on my sandwich). . Unfortunately recently my mother in law received unexpected animosity from a worker named Don, and when I went in to ask when the manager would be in I received attitude and direct insults towards my mother in law from a lady working there who refused to give me her name as well as the managers name. I love this place, it’s sad to see middle aged sunoco employees who are impatient and disrespectful to their elders.

Aug 02, 2023 · Gia Cramer

I'm personally not a fan of the masks, but we have to wear them, it's mandated by law unless you have asthma etc...so explain to me why neither customers nor EMPLOYEES were wearing them when i went in today. Granted, they had plastic completely surrounding the cash registers, unlike most stores in the area. But I thought it was mandated by law and it can't just be pure coincidence that every employee and every customer besides me would have asthma or whatever?? I'm not trying to be a Karen here but aren't they breaking the law??

May 18, 2020 · shamus248

This was my second attempt to get gas here. Upon entering both times I saw that the cashier was wearing a mask below his chin , and there were people hanging around inside who also were not wearing masks. Apparently this is a common practice at this gas station. Once again, I had to leave the store and find another gas station. I do not appreciate it when other people make a choice for me and possibly endanger my health and my family’s health. Shame on you! You should care more about the people who keep you in business!

Jan 03, 2021 · Margaret Tunney

Slowest pumps ever took over 20 minutes to get $20 worth of gas

Dec 01, 2024 · dom pesta

This owner of the store is completely rude and ripped me off for 30$ and refused to give it back when I said something. He yelled at me in the middle of the store to a point where my boyfriend had to step in and say something to him. I would rather run out of gas than ever go here ever again. If I could rate this place a negative rating I would.

Jul 12, 2020 · Alexia Slimak