Shell

(42 reviews)

Nearby Gas Stations Connecticut South Central Connecticut Planning Region New Haven East Rock Willow Street

South Central Connecticut Planning Region . Connecticut

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Reviews

+1 203-777-4359
find.shell.com
141 Willow St, New Haven, CT 06511, USA

Operating Hours

Business hours are not available at the moment

Shell Introduce

Welcome to the Shell gas station, located at 141 Willow St, New Haven, CT 06511. As part of the 'Nearby Gas Stations' category, this Shell station provides fuel services.

You can reach them at (203) 777-4359 or +1 203-777-4359.

This Shell station offers standard fuel services. However, customer reviews indicate significant concerns regarding the store's environment and policies.

Several customers have reported a strong odor of "dirty animals" inside the store. Additionally, there are complaints about the presence of multiple dogs belonging to the cashier, which roam freely within the store. Customers with allergies have expressed serious concerns about this.

Furthermore, there are allegations of racial discrimination. Customers have reported that the owners prevent children of color from entering in groups of two or more. One customer reported being told to have one of their brothers wait outside, and that they were told it was because the owners "did not like our face."

Key features:

Fuel services
Concerns about cleanliness and animal odors
Multiple dogs inside the store
Allegations of racial discrimination

Based on customer feedback, potential customers should be aware of the reported cleanliness issues, the presence of dogs, and the serious allegations of discriminatory practices.

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Shell Customer Reviews

Used to be a good place . Now you go in there it's smells like dirty animals and then the cashier has 4 freaking dogs in there which I am severely allergic too. Then the dogs are all through the store.

May 30, 2024 · Naimah Covington

The owners are racist and don't allow kids of color to enter in groups of 2 or more. When I entered with two of my brothers I was told that one of us would have to wait outside and when asked why I was told that they "did not like our face"

May 01, 2024 · Kai White

This place is shady. sometimes the cashier doesn't scan the items and makes up a price then adds it all in his head. I'm definitely getting scammed all the time, but it's the only place within walking distance where I can buy milk and bread at midnight.

Nov 15, 2017 · Star Crashr (Crash)

Rip off pricing. No scanning and no items on the receipt. They make up a price on the spot. 4.00$ for a gallon of off brand water.. 14$ for a Gatorade, a Monster, and a Slim Jim.

May 17, 2022 · Joe

PLEASE STAY AWAY FROM THE STORE. Yesterday, the cashier of this store yelled at me because according to him I was not "speaking clear enough" and should "learn to speak properly". I am Italian and I have an accent, but so did he. His behavior was racist and I will not set foot in this store again. Stay away.

Jul 19, 2018 · Barbara Biasi

card readers don’t work, annoying ads while pumping

Jun 11, 2025 · Thomas Morris