Shell

(28 reviews)

Nearby Gas Stations New York Suffolk County Hampton Bays West Montauk Highway

Suffolk County . New York

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+1 631-728-6339
find.shell.com
172 W Montauk Hwy, Hampton Bays, NY 11946, USA

Operating Hours

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Shell Introduce

The Shell gas station is located at 172 W Montauk Hwy, Hampton Bays, NY 11946, USA. As a 'Nearby Gas Stations' service, it provides fuel to drivers in the Hampton Bays area.

You can contact the station at (631) 728-6339 or +1 631-728-6339.

Customer reviews for this Shell station indicate significant concerns regarding pricing and service. Multiple customers have reported being charged a premium for full-service without clear signage or prior notification. They claim that the listed price on the pump does not reflect the actual price charged when selecting a specific fuel grade, leading to unexpected and substantial extra charges. Specifically, customers have reported a .70 cent per gallon premium for full service, which they consider a scam. One customer reported a listed price of $3.83 per gallon, but being charged $4.59 when selecting 87 octane, and the attendant refused to correct the charge.

Customers have described the service as "absolutely horrible" and accused the station of "scamming people" and "taking advantage of people." They have expressed intentions to report the station to corporate and the Better Business Bureau. The absence of clear signage indicating full-service pumps and the price difference between self-service and full-service is a major point of contention.

Key points to consider:

Significant pricing discrepancies between listed and charged prices
Allegations of scamming customers with hidden full-service fees
Lack of clear signage regarding full-service pumps and pricing
Reports of rude and uncooperative staff
Strong negative customer experiences

Customers should be extremely cautious when refueling at this Shell station and be aware of the potential for unexpected charges. Due to the high number of negative reviews and allegations of scamming, it is advised to proceed with caution.

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Shell Customer Reviews

The worst gas station in newyork. I was charged .70 cents extra for full service. When we asked why these pumps have different prices, he rudely said we charge for the service. There were no signs for weather the pumps are full service or self pump. Theyre just scamming people. As soon in the video- regular gas for self service-$3.89 regular gas for full service-$4.59 They are scamming people .70 cents a gallon which ends up being extra $14 for 20 gallons fuel tank

Sep 21, 2024 · Abdul Rafiq

Absolutely horrible service! They take advantage of people!!!!! The gas price listed on the pump as $3.83 a gallon but when you pick 87 it comes up as $4.59. The man refused to to changed the price and credit it! I will never be going to this gas station again and I will be reporting them to corporate and bed of business bureau

Oct 05, 2024 · Danielle Satava

I thought that an attendant serviced all of the pumps there for the customers. I sat at one of the pumps for about 5 minutes, before going to the front pump by the door. I also didn't realize that they charged more when they pump your gas for you. The attendant was very rude when I asked him about the price difference. This is the closest gas station to my house, but I would rather go to the furthest gas station than ever come back to this place. The beauty of Google is, when somebody is rude to a customer, at least you can tell the whole world about it. The management should have a talk with that rude attendant. I am somebody who is on a budget, I specifically drove to this gas station because I thought that the prices were lower than the others. And so not only did I get ripped off today without knowing it, I had a very rude human being give me an attitude as he was ripping me off. Never again will I come to this gas station. If I could give zero stars to that attendant's attitude today I would. Especially we live in a society where so many people are unemployed and looking for work. There are plenty of nice people in this world who can pump your gas and appreciate life. This guy who was at the gas station today was a waste of a good day.

Mar 30, 2023 · David

Get gas here if you're low on fuel headed to the beach and forgot to fuel up before. Prices are a little higher due to the location

Aug 27, 2017 · HS Lammers

Most expensive gas ever ... unless you are in dire need, keep going and save yourself like $0.50/gallon

Jul 27, 2017 · Nicole Dufour DuRocher