Shell

Shell is a gas station located at 480 W Housatonic St, Pittsfield, MA 01201. You can contact them at (413) 499-3675 or +1 413-499-3675. As a "Nearby Gas Stations" platform category, Shell primarily offers fuel services.

Based on customer reviews, experiences at this Shell location vary. Some customers have positive feedback regarding the staff. They describe the managers and associates as kind and knowledgeable, noting that even new employees quickly become proficient. They express appreciation for the consistent good service over many years.

However, other customers have reported negative experiences, particularly concerning the functionality of the pumps and customer service. One customer reported issues with a blank receipt and unresponsive help button, expressing frustration with the lack of assistance. This customer indicated that this was not their first negative experience at this location and that it would be their last.

Additionally, the location shares space with a Dunkin' Donuts. Reviews specifically regarding the Dunkin' Donuts within the Shell location were overwhelmingly negative, with one customer describing it as the "worst Dunkin's" they had ever experienced and advising customers to carefully check their receipts.

In summary, while the Shell gas station in Pittsfield has received positive feedback regarding its staff, there are concerns about the functionality of the pumps and customer service. The attached Dunkin' Donuts has received very negative reviews. Potential customers should be aware of these mixed reviews and exercise caution.