Shell

Shell is a conveniently located gas station in West Haven, CT, situated at 444 Saw Mill Rd. This gas station serves as a key point of interest for locals and travelers alike, providing essential services such as gasoline, car washes, and access to an attached convenience store. The establishment offers a range of items including food and beverages, making it a one-stop destination for quick stops.

As a finance-focused store, Shell also provides access to ATMs on-site, offering added convenience for customers needing cash or financial services while visiting the station. While the primary focus is on fueling vehicles, the attached store adds value by offering snacks, drinks, and other basic food items, catering to the needs of those on the go.

• Environment: Shell gas station maintains a clean and functional environment with easy access for vehicles and customers. The location near highway 44 makes it a popular stop for travelers.
• Service Items: Gasoline, convenience store items (snacks, beverages), ATM services, car washes.
• Characteristics: Known for its accessibility and basic amenities, Shell provides essential services without the frills of larger stations. The attached store offers a limited but convenient selection of food and drinks for quick purchases.

Customer feedback highlights mixed experiences. While some appreciate the location and convenience, others have shared negative experiences with customer service and lack of facilities like restrooms. One customer described encountering rude behavior when requesting hot water due to a frozen gas cap, while another noted the absence of bathrooms. Despite these challenges, Shell remains a functional stop for those needing fuel and basic items.

Shell is committed to providing essential services in a busy location, though it may not cater to all preferences or needs. For those passing through West Haven, it serves as a reliable but no-frills option for refueling and quick stops.