Shell

(18 reviews)

Nearby Gas Stations Connecticut Litchfield County Woodbury Woodbury Center Main Street North

Litchfield County . Connecticut

Close Now

Overview
Intro
Photos
Location
Reviews

+1 203-263-2726
find.shell.com
24 Main St N, Woodbury, CT 06798, USA

Operating Hours

Business hours are not available at the moment

Shell Introduce

Welcome to Shell, located at 24 Main St N, Woodbury, CT 06798, USA. As part of the 'Nearby Gas Stations' category, we offer fuel services to the Woodbury community.

You can reach us at (203) 263-2726 or +1 203-263-2726.

Customer reviews indicate significant concerns regarding the customer service at this Shell location. Several customers have reported negative experiences with the staff, citing rudeness and unprofessional behavior.

Key features and services:

Fuel Services: Providing standard gasoline options.
Customer Service Concerns: Multiple customers have reported rude and unprofessional staff interactions.
Payment Issues: Reports of card scanner malfunctions and inconsistencies.
Location: Situated at 24 Main St N, Woodbury, CT 06798.

One customer expressed that they would no longer visit the location due to the staff's behavior, noting that they seemed bothered by customers and prioritized personal conversations over service. Another customer, a regular who spent a significant amount monthly, reported being made to feel unwelcome when attempting to split a payment between cash and card shortly before closing. This customer also highlighted ongoing issues with the card scanner, which frequently malfunctions.

The reviews suggest that customer service is a significant issue at this Shell location. Potential customers should be aware of these concerns when considering this gas station. It is important to note that alternative gas stations are located nearby.

Shell Photos

Shell Location

Shell Customer Reviews

I’ve stopped here many times over the years but have never had to go inside. Today I had to go inside and decided that I will never be stopping here again. Nor will anyone else I’ve spoken with. The people who work here should never be allowed to work in customer service. They were not only rude they only cared about their own conversation and seemed bothered by an actual customer coming in. No thank you…there are plenty of other gas stations right up the road.

Sep 05, 2023 · Jen

I was a regular customer spending $400+ a month at this gas station before this interaction with the staff member . I had to split a gas payment between cash and card . I went in 20 minutes before closing . The staff member at the register kept complaining that "I was killing him just before close" He stated this multiple times over the interaction . Extremely unprofessional attitude by the staff member working kept complaining about me to my face while I was just trying to fill up on gas. I figured as a regular customer who is usually pretty easy to deal with as I pay with a card for drinks and gas I figured the staff would be more accommodating and friendly when ONE time I asked them to split a payment between my card and the cash I have . The card scanner at this gas station in the store regularly does not work and will decline your card but then go through the next try or the try after that . Or it will say declined at first but approve it. This has been an ongoing issue for over a year now and has not been fixed .

Jul 11, 2023 · Jared

Whoever the young lady was working at 2:30 today was very honest and when a man forgot his change, she made sure it got to him. I ran out to him as he drove away but she was concerned about him getting his change and wouldn’t have been able to get there as quickly being behind the counter. I appreciate that sort of honesty! 👍🏼

May 24, 2021 · barbara jackson

Google says it's a 24-hour gas station. No, it isn't! I'm here at 11:21 pm and it's close!!

Aug 19, 2023 · Manuel Siguenza

Not open—nothing functioning even at 930 pm.

Apr 14, 2024 · Leslie King