Shell

(40 reviews)

Nearby Gas Stations New York Dutchess County Poughkeepsie Innis Avenue

Dutchess County . New York

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Reviews

+1 845-473-6165
find.shell.com
190 Innis Ave, Poughkeepsie, NY 12601, USA

Operating Hours

Business hours are not available at the moment

Shell Introduce

The Shell gas station, located at 190 Innis Ave, Poughkeepsie, NY 12601, USA, provides fuel services to the local community. They can be contacted at (845) 473-6165 or +1 845-473-6165.

As a "Nearby Gas Stations" platform category entry, this Shell station offers standard fuel services. However, customer reviews have highlighted significant concerns regarding financial transactions and adherence to health and safety policies.

Several customers have reported issues with debit card holds. Specifically, customers have experienced holds of $200 for relatively small gas purchases, such as $30. When attempting to resolve these issues with the station's staff, customers reported that they were given assurances that the holds would be released, but this did not always occur promptly. Customers have expressed frustration with the delayed release of funds and the perceived lack of accountability.

Furthermore, customers have raised concerns about the station's enforcement of mask policies during the COVID-19 pandemic. Reviewers noted that employees were observed wearing masks improperly, and customers without masks were reportedly served despite posted signage requiring mask usage. This has led to concerns about the station's commitment to public health and safety.

These reviews suggest potential issues with both financial practices and adherence to health guidelines at this Shell location. Potential customers should be aware of these reported issues before visiting.

Services available include:

Fuel services

Please contact the gas station directly for any specific inquiries or promotional information.

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Shell Customer Reviews

I have gone to this gas station on several occasions. I gassed up with my debit card for about $30.-. I have a very little car. When I checked my account balance, they took out $ 200!!! When I called them, they kept making it sound like this is routine and they put the money back into my account. Which they didn't!!! Are you kidding?!!! I am never going to use this gas station again! It's been days and there is still a $200 hold on my card. In the response below Shell says that they would contact the manager. Nothing has happened. Just an automated lip service.

Jun 20, 2024 · Jenny Magnes

Third time I went in there since moving here. Twice the cashier had his mask under nose. Tonight, worst of all, I stood outside while I watched two customers totally without masks get served. THERE IS A SIGN ON THE DOOR "NO MASK NO SERVICE." Yet they were served. I confronted the customers when they came out and they said "well we're not sick." I went into the store thinking I'd best not. I asked the cashier, mask under his nose again, and asked why he served the customers without masks. His totally enlightened reply "Oh I did not notice and our sign is not that big." You have got to be kidding me. Not going there again and I suggest you don't either.

Oct 01, 2020 · Thomas Masiello

9$ for parmesan cheese? 7$ for a pack of gum? I know its a convenience store but this is more expensive than any other. Shameful

Aug 24, 2022 · Mike Hunt

I was confronted by an employee at Stop And Go, about an issue unrelated to store business, and outside of the store. The employee's name is Tisha. I contacted the owner to bring this issue to his attention, but he is not enforced any action.

Sep 09, 2018 · Ernest Hernandez

Average gas station. Prices aren't the most competitive. Be aware, has a 10 cent surcharge for credit card purchases.

Jun 06, 2016 · Andrew Brezovsky