Jim's Auto

For residents of Edwards, New York, and those traversing the scenic routes of St. Lawrence County, Jim's Auto is more than just a place to fill up the tank. It stands as a long-standing, comprehensive automotive service center that has been serving the community since 1979. Combining the convenience of a gas station with a full-fledged auto repair shop and reliable towing services, Jim's Auto aims to be a one-stop solution for drivers in the region.

This article will delve into the multifaceted offerings of Jim's Auto, from its location and accessibility to the wide array of services it provides. We’ll highlight the features that set it apart and consider customer experiences, both positive and critical, to give you a complete and factual overview of this local New York business. Whether you need fuel, a quick fix, or assistance in an emergency, understanding what Jim's Auto offers can be incredibly valuable.

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Jim's Auto is conveniently located at 101 New St, Edwards, NY 13635, USA. This address places it centrally within the village of Edwards, making it easily accessible for local residents and those passing through the area. New Street is a key road, ensuring that the facility is straightforward to find, whether you’re heading to or from work, running errands, or exploring the beautiful North Country of New York.

The strategic location enhances its utility as an essential community resource. For drivers in Edwards and the surrounding rural areas, having a comprehensive automotive service point that is easy to reach is a significant advantage, particularly when unexpected vehicle issues arise or simply for routine maintenance.

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Jim's Auto prides itself on being a truly full-service automotive center, going well beyond what a typical gas station provides. Their offerings encompass a broad spectrum of vehicle care:

• Full-Service Gas Station: Unlike many modern self-service stations, Jim's Auto offers full-service attendants who will pump your gas, check your oil, and even put air in your tires. This traditional approach provides added convenience and personalized service, especially valued by those who prefer not to handle these tasks themselves.

• Auto Repair and Maintenance: Jim's Auto operates a robust service department staffed by technicians with extensive experience (an average of 20 years). They offer a wide range of repair and maintenance services, including diagnostics ($25.00), New York State inspections (car inspection $21.00, trailer inspection $6.00), oil changes ($29.00+), tire services (mounting, balancing, patching, plugging, rotation), and general automotive repairs. They use quality NAPA parts and are a NAPA Auto Care center, pledging to perform high-quality services at a fair price.

• Towing and Recovery: They provide damage-free towing services using both wheel lift/recovery trucks and flatbed tows. They are contracted to tow for AAA and GEICO and offer service for many other towing needs. Their towing services include minimum charges ($80), winch services ($2.00/minute), and mileage fees. They also offer "Man & truck" services by the hour ($90/hour during business hours, $120/hour after hours, $180/hour midnight – 7:00 AM).

• Used Car Sales: Jim's Auto sells quality pre-owned vehicles. They pride themselves on hand-picking cars, conducting thorough inspections, and performing qualified repairs to offer fully guaranteed vehicles with an honorable car-buying experience.

• Hardware Sales: Beyond automotive products, they also sell hardware, making it a convenient stop for small household or workshop needs.

• Automotive Parts & Supplies: They sell gasoline, oil, grease, belts, and offer over 20 different brands of tires from three suppliers with daily deliveries. They also maintain a limited inventory of used tires.

• Car Wash: A car wash service is available for $9.00.

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Several features and highlights make Jim's Auto a distinctive and valuable establishment for locals in New York:

• Comprehensive "One-Stop Shop": The ability to get gas, have your car repaired, purchase automotive parts or hardware, and even buy a used vehicle all at one location is a significant convenience that sets Jim's Auto apart from typical gas stations.

• Full-Service Attendants: The provision of full-service gas pumping, oil checks, and tire air is a rare and highly appreciated service, especially for those who prefer not to self-serve or need assistance.

• Experienced and Trustworthy Auto Repair: With technicians averaging 20 years of experience and a pledge as a NAPA Auto Care center to provide honest, quality repairs at reasonable prices, customers can feel confident in their automotive service needs. Reviews generally praise their honesty and reliability for auto repair.

• Reliable Towing Services: Being contracted with major providers like AAA and GEICO, and offering 24/7 (implied by emergency snow extraction example) towing services with licensed and trained drivers, makes them a crucial resource for roadside emergencies in the region, as exemplified by the positive snow extraction experience.

• Community-Oriented Business: Having been established in 1979, Jim's Auto has a long history of serving the Edwards community, fostering a sense of trust and familiarity.

• Customer Service Focus: Positive reviews highlight friendly and professional interactions, with one customer specifically praising "Bob" for being "friendly and professional" during a challenging situation.

It is important to acknowledge that one negative review mentioned an issue with a crankshaft sensor programming after a repair. While this is an isolated incident, it highlights that, like any service provider, occasional challenges can occur, and it's always advisable to communicate directly with the business regarding any concerns.

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While specific, publicly advertised "promotions" in the traditional sense (e.g., weekly discounts on gas or seasonal sales on services) are not detailed in the provided information, Jim's Auto offers value through its transparent pricing and comprehensive service model:

• Reasonable Labor Rates: Their labor rate is stated as $60.00/hour, which can be competitive for a full-service repair shop with experienced technicians. Diagnostic scans are $25.00 (including two scans for the same problem).

• Competitive Service Pricing: Specific pricing for services like oil changes ($29.00+), car washes ($9.00), and tire services are clearly listed, allowing customers to understand costs upfront.

• AAA Auto Approved Repair / AAA Contracted Towing: Being approved by AAA and contracting for their towing services means AAA members can often avail themselves of benefits or trusted service through their membership.

• NAPA Auto Care Benefits: As a NAPA Auto Care center, customers might benefit from NAPA's nationwide warranty on parts and labor, and potentially financing options through NAPA programs.

It is always recommended for customers to inquire directly with Jim's Auto about any current specials they might be running, or if they offer any loyalty programs for frequent service. For auto repair, discussing quotes and expected costs upfront is always a good practice.

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For any automotive needs, including fuel, repairs, or towing services, you can reach Jim's Auto using the following contact details:

• Address: 101 New St, Edwards, NY 13635, USA

• Phone: (315) 562-3458 or +1 315-562-3458

Their business hours for the Service Department are Monday-Friday 8:00 AM-6:00 PM, and Saturday 8:00 AM-5:00 PM (closed Sunday). The Gas Station & Hardware store operates Monday-Friday 7:30 AM-7:00 PM and Saturday-Sunday 8:00 AM-7:00 PM. For emergency towing, it's advisable to call the provided number as they offer a 24-hour service for towing.

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For residents of Edwards, New York, and surrounding communities, Jim's Auto stands out as an exceptionally suitable and valuable local business. Its multifaceted approach, combining the convenience of a full-service gas station with comprehensive auto repair, reliable 24/7 towing, and even used car sales, makes it an indispensable hub for all automotive needs in a single, accessible location. This integration saves time and provides peace of mind, knowing that a wide range of services is available without having to travel far.

The emphasis on personalized service, with attendants ready to assist at the pump, coupled with the long-standing reputation for honest and experienced auto repair, fosters a strong sense of trust within the community. While individual experiences can vary, the numerous positive testimonials, particularly regarding their prompt and professional towing assistance in challenging situations, underscore their commitment to customer care. For New Yorkers in Edwards, Jim's Auto isn't just a place to get gas; it's a trusted local partner for keeping their vehicles running smoothly and for reliable help when they need it most.