Fastrac

Fastrac ico

(98 reviews)

Nearby Gas StationsNew YorkMonroe CountyRochesterHylan Drive

Monroe County . New York

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Operating Hours

Monday 5:00 AM - 10:00 PM
Tuesday 5:00 AM - 10:00 PM
Wednesday 5:00 AM - 10:00 PM
Thursday 5:00 AM - 10:00 PM
Friday 5:00 AM - 10:00 PM
Saturday 5:00 AM - 10:00 PM
Sunday 5:00 AM - 10:00 PM

Fastrac Introduce

For those of us living in or passing through Rochester, New York, a gas station is often more than just a place to fill up the tank. We look for convenience, a clean environment, and perhaps even a quick bite to eat. In the bustling area of Rochester, Fastrac at 1820 Hylan Dr has established itself as a go-to destination that aims to meet and exceed these expectations. Praised by locals for being one of the nicest Fastrac locations in the city, it offers a blend of essential services and thoughtful amenities designed to make your stop quick and pleasant.

This article will provide a comprehensive look at what makes this particular Fastrac stand out in the Rochester landscape. We’ll delve into its advantageous location, the wide array of services available, the features that make it a local favorite, potential promotions, and why it’s perfectly suited for the busy lives of New Yorkers.


Location and Accessibility

Fastrac is conveniently located at 1820 Hylan Dr, Rochester, NY 14623, USA. Hylan Drive is a significant roadway in Rochester, placing this Fastrac in a prime position for easy access. The 14623 zip code is a well-trafficked area, encompassing various residential neighborhoods, commercial centers, and offering good connectivity to larger routes and highways in the Rochester metropolitan area. This strategic location ensures that whether you’re on your daily commute, running errands in the Henrietta/Rochester area, or just passing through, a stop at this Fastrac is both straightforward and efficient.

Fastrac stations are generally known for their expansive lots and large stores, which contribute to good accessibility. This means ample space for vehicles at the pumps and in the parking area, minimizing congestion and allowing for a smoother, quicker visit. Its visibility from the road also makes it easy to locate, even for those unfamiliar with the immediate area.


Services Offered

The Fastrac at 1820 Hylan Dr offers a comprehensive suite of services designed to cater to both vehicle needs and personal convenience:

  • Fueling Station: As a primary service, Fastrac provides various grades of gasoline, ensuring you can fuel up your vehicle efficiently. They aim to offer competitive fuel prices, a significant factor for drivers in the New York region.

  • Fastrac Cafe / Prepared Food: A significant highlight of Fastrac locations is their emphasis on food service. This particular location features a Fastrac Cafe, offering a selection of freshly prepared items. While one review mentioned an issue with pizza availability late in the evening, Fastrac generally prides itself on its "Passionate about Pizza" program, offering fresh, never-frozen pizzas with hand-braided or thin crusts. They also typically offer hot and cold subs, sandwiches, coffee (including various hot and iced options), smoothies, and roller grill items.

  • Convenience Store: Beyond prepared food, the store is generally "fully stocked" with a wide variety of convenience items. This includes snacks, beverages (sodas, juices, energy drinks), candy, dairy products, general merchandise, and potentially basic groceries, medicine, and personal care items. This broad selection makes it a useful stop for a quick grab-and-go experience.

  • Coffee and Fountain Drink Clubs: Fastrac locations often offer loyalty clubs for frequently purchased items like coffee and fountain drinks, allowing customers to earn free items after a certain number of purchases.

  • Restrooms: A crucial amenity for any gas station and convenience store, clean and well-maintained restrooms are typically available for customer use.

  • ATM Services: For cash withdrawals, an ATM is usually available within the convenience store.


Features / Highlights

This particular Fastrac location at 1820 Hylan Dr in Rochester stands out due to several key features, as highlighted by customer experiences:

  • Clean and Nice Seating Area: One reviewer specifically praised the "nice and clean" seating area. This indicates a well-maintained and comfortable environment within the store, inviting customers to relax briefly while enjoying their purchases, which is a significant amenity for a gas station convenience store.

  • Pleasant Atmosphere and Music: The mention of "pleasant music" contributes to an inviting and relaxed atmosphere. This attention to sensory details enhances the overall customer experience, making the stop more enjoyable.

  • Friendly Greeting at the Door: Being "greeted at the door when I walked in" is a testament to strong customer service and a welcoming staff. This personal touch can significantly improve a customer's perception of the establishment.

  • One of the Nicest Fastrac Locations: A customer declared this to be "probably the nicest fast track locations that I’ve been to in Rochester, New York." This high praise suggests that this particular branch consistently maintains a superior level of cleanliness, organization, and customer experience compared to others in the region.

  • Spacious Layout: Fastrac stores are generally known for their spacious layouts. This makes it easy for customers to navigate aisles, find products quickly, and move efficiently through the store, even during busy periods.

  • Variety of Food Options (with a caveat): While one review pointed out an issue with pizza availability late at night, the general offering of a Fastrac Cafe with pizzas, subs, and other hot foods remains a highlight. When available, these options provide more substantial meal choices beyond typical gas station snacks.


Promotions or Special Offers

Fastrac, as part of the EG America family of brands, offers a robust loyalty program and various promotions designed to provide value to its customers. The primary program is the SmartRewards loyalty app:

  • SmartRewards App Benefits:

    • Fuel Discounts: Members are rewarded for every fuel purchase. You can earn points that lead to fuel rollbacks, helping to lower the price at the pump. For example, specific point thresholds can lead to savings like 1¢, 2¢, or even up to 50¢ per gallon.
    • In-Store Purchase Rewards: Earn points for every dollar spent inside the store on eligible items (e.g., 10 points for every $1.00 spent). These points can be redeemed as "fas BUCKS" for in-store merchandise.
    • Exclusive In-App Deals: The SmartRewards app provides members with unique deals and coupons that are only available through the app. This includes a "Deal-of-the-Week."
    • **"Clubs" for Free Items:** Earn free items with "buy 10, get 1 free" clubs on popular products like coffee, fountain drinks, breakfast sandwiches, pizza, and roller grill items.

  • SmartPay Rewards Fuel App: This separate but complementary app offers immediate savings. By linking your checking account, you can save 10¢ per gallon every day at Fastrac. This is a significant, consistent discount for frequent users.

  • New Customer Incentives: Fastrac may offer introductory rewards or entries into giveaways (like gift card giveaways) for new SmartRewards members.

  • Gift Cards: Fastrac offers gift cards that can be loaded with custom amounts, providing a convenient gift option for friends and family who frequent Fastrac.

It's always recommended to download the SmartRewards app and check for the most current and location-specific offers, as promotions can change.


Contact Information

To reach the Fastrac station at 1820 Hylan Dr in Rochester, NY, for any inquiries, or to verify specific service availability, you can use the following contact details:

  • Address: 1820 Hylan Dr, Rochester, NY 14623, USA

  • Phone: (585) 321-0197

  • Mobile Phone: +1 585-321-0197

If you plan to order food, especially later in the evening, it might be advisable to call ahead to confirm kitchen hours and availability, as indicated by a past customer's experience.


Conclusion: Why this place is suitable for locals

For the residents and commuters of Rochester, NY, particularly those in the 14623 area and its vicinity, the Fastrac at 1820 Hylan Dr stands out as a highly suitable and beneficial local establishment. It goes beyond the basic function of a gas station to offer a holistic and customer-friendly experience that aligns perfectly with the needs of a busy New Yorker.

The consistent praise for its cleanliness, pleasant atmosphere, and welcoming staff immediately highlights its suitability. In a city where quick and efficient stops are a daily necessity, having a well-maintained environment and friendly service significantly enhances the overall experience. This makes Fastrac a more enjoyable place to visit, not just a utilitarian stop.

Furthermore, its reputation as "probably the nicest Fastrac locations" in Rochester underscores a commitment to quality and customer satisfaction that directly benefits the local community. Coupled with the extensive offerings of the Fastrac Cafe, providing hot foods like pizza and fresh coffee, and a fully stocked convenience store, residents have a convenient "one-stop shop" for both their vehicle's needs and their personal cravings or forgotten essentials. This versatility saves valuable time and simplifies daily routines.

Finally, the robust SmartRewards loyalty program and the SmartPay app offer tangible financial benefits, providing fuel discounts and in-store savings that add up for regular customers. This commitment to value, combined with a genuinely pleasant and efficient service experience, makes the Fastrac on Hylan Drive an ideal and highly recommended choice for anyone in the Rochester area looking for a reliable, convenient, and rewarding gas station stop.

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Fastrac Location

Fastrac Customer Reviews

The seating area was nice and clean. The music was pleasant. I was greeted at the door when I walked in. This is probably the nicest fast track locations that I’ve been to in Rochester, New York

May 30, 2025 · enzio romano

Tried to call 4 times during a 30 minute period to order a $7 pizza. Decided to go into the store to order it. Got there at 8:45pm. Was told they had a slow day and turned the ovens off. There were 4 pizza doughs sitting on the counter. There were several types of pizza in the warming case. We were not offered any comparable prices on the pizzas in the case. Terrible service!!

Dec 15, 2024 · John Bakera

I came into FastTrac to redeem a. Five dollor scratch off ticket and to grab a sandwich and a drink . The moment I walked in before I can get a chance to look around the cashier yelled "Can I help you " this was disturbing considering other people were there including a young lady that immediately went looking in the coolers Without being stared downed by the cashier Or any other persons in the establishment. I decided to just cash in my ticket I was asked for an ID that surprised me I didn't know you needed a ID to cash a ticket. She then said "you can also take the ticket to the machine"..I told her the machine don't give out cash. Something she should have known. Then then scans my ID after she Cashes the ticket and informed me my ID was expired. Apparently I didn't realize it's been expired since Oct 1st . The cashier then ask the people in the store if they had an ID a young lady gave hers so my transaction was completed. I have been cashing tickets for years and never have I seen or witness and person or persons needing a ID to redeem a scratch off I am for the record 62 years of age. This whole experience seems racial help me make this make sense I'm sure they don't ask everyone ID to cash in a ticket I know because it's not my first time going to this FastTrac.

Oct 18, 2024 · kevin Edwards

Extremely unhappy with the service here. We order pizza here all the time if we don't just stop in for a couple slices when getting gas. I ordered 2 pizzas Halloween night and when my wife got home one pizza box, that was supposed to have the kids pepperoni pizza in it, was empty. When my wife called to tell them their mistake they offered to make another one for us to come back and get right then but we live over a half hour away and we were getting ready to take the kids trick or treating. My wife asked if we could come back the next day instead which she was told was fine. So they took her name and we figured out something else for the kids to eat that night. When my wife called the next day, on her way home from work, she was called a liar and was told that they had checked the cameras and we WERE given BOTH pizzas when clearly we were not. She was then told to call back again the next day to speak with a manager. When she called again yesterday she was again called a liar and the person even hung up on her. When I called I was told I would have to come in there to speak with a manager the next day with the empty box but still would not get our pizza. The pepperoni pizza was only $10 so I'm not sure why there was even an argument about just giving us the pizza we ordered and had already paid for. We definitely will never be going back to this location again. Pictures included of the nice clean pizza box that their cameras showed our pizza going in. They should probably get their cameras fixed.

Nov 03, 2023 · Brandon Thompson

Store is dirty. Often the coffee, ice dispenser and other things are empty. Last trip, there was no toilet paper or paper towels in the men’s room. The store a mile away at Calkins and W Henrietta Rd is completely the opposite. Very clean and well stocked.

Jun 05, 2024 · Scott Hayes