Exxon

Exxon ico

(357 reviews)

Nearby Gas StationsDelawareNew Castle CountyNewportNorth James Street

New Castle County . Delaware

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Exxon Introduce

For residents and travelers in Delaware, finding a reliable and convenient gas station is more than just about filling up the tank. It's about efficiency, accessibility, and often, the availability of additional services that can make a daily commute or a long journey much smoother. In Newport, Delaware, the Exxon station located at 20 N James St stands as a prime example of a local hub that aims to meet these diverse needs for drivers across the First State. Understanding what your local gas station offers can truly enhance your daily routines and travel plans.

Delaware's unique position, often serving as a connector for travelers along the East Coast, means that well-equipped service stations are crucial. The Exxon brand is globally recognized for its quality fuels and comprehensive service offerings, and the Newport location strives to uphold this reputation. This particular station is designed not only to provide various grades of gasoline and diesel but also to integrate a convenience store with a wide selection of products and even a modern car wash, creating a true one-stop-shop experience for customers.

The importance of a robust gas station cannot be overstated in supporting local communities and the flow of traffic. The Exxon in Newport plays a significant role in providing essential services to residents of Newport and surrounding areas in New Castle County, as well as to those passing through on their way to other destinations. While customer experiences can highlight areas for improvement, the core mission remains to provide accessible fuel and convenience. This article will delve into the specifics of what this Exxon station offers, highlighting its location, services, features, and why it is a suitable choice for locals in Delaware.

Location and Accessibility

The Exxon gas station is conveniently located at 20 N James St, Newport, DE 19804, USA. North James Street is a key thoroughfare in Newport, a town situated in New Castle County, Delaware. This address places the Exxon station in a highly accessible spot for both local residents and those traveling through the area. Newport is strategically located near major routes such as Interstate 95 and Delaware Route 141, enhancing the station's accessibility for a broader range of drivers.

Its position on N James St means it's easily reachable from various parts of Newport and the surrounding communities, making it a convenient stop for daily commutes, errands, or quick refuels. The station's proximity to major highways suggests that it is also a practical stop for those on longer journeys, allowing for quick entry and exit to minimize travel delays. Gas stations on well-trafficked streets typically feature clear signage and an intuitive layout designed to accommodate multiple vehicles simultaneously, ensuring a smooth flow of traffic even during peak hours. This ease of access is a significant advantage for a local business, contributing to its suitability for the practical needs of Delaware drivers.

Services Offered

The Exxon gas station at 20 N James St in Newport, DE, provides a comprehensive array of services designed to cater to the diverse needs of its customers.

  • Vehicle Fueling: Offers various grades of Exxon fuel, including regular, premium, and diesel. Information suggests the availability of ethanol-free options, which can be a benefit for certain vehicle types or preferences. The station also offers 24-hour fueling capabilities, likely via pay-at-the-pump.
  • Convenience Market: Features a "fully stocked convenience market" with a wide selection of items, including:
    • Freshly Prepared Food: This is a significant highlight, offering more than just packaged snacks.
    • Hot Coffee: A staple for commuters and travelers.
    • Other Snacks and Beverages: A broad range of packaged snacks, soft drinks, bottled water, and more.
    • Automotive Essentials: Basic car care items like oil and washer fluid.
    • Tobacco Products: Standard selection of tobacco and vaping products.
  • Car Wash Services: The location boasts a "Belanger Freestyler Soft-Touch System" which utilizes cutting-edge technology. This system includes:
    • Four rotating brushes and one overhead brush for thorough yet delicate cleaning.
    • Signature Spot Free Rinse: Specifically designed to leave a spot-free shine without the need for hand drying.
    • Various Wash Packages: Customers can choose from different wash packages to suit their needs.
  • 24-Hour Operations (Fuel): Fueling is available 24 hours a day, providing convenience at any time.
Features / Highlights

The Exxon in Newport distinguishes itself with several key features that enhance the overall customer experience, making it a valuable stop for locals and travelers alike.

  • State-of-the-Art Car Wash: The "Belanger Freestyler Soft-Touch System" is a significant highlight, offering a thorough yet delicate wash that adjusts to car size, aiming to prevent damage while delivering a spotless clean. The "Signature Spot Free Rinse" is a notable benefit, promising a streak-free finish.
  • Well-Stocked Convenience Market with Fresh Food: The availability of "freshly prepared food" and "hot coffee" goes beyond basic convenience store offerings, providing more substantial and satisfying options for those on the go.
  • 24-Hour Fuel Availability: The ability to refuel at any time of day or night provides immense flexibility and peace of mind for drivers.
  • Ethanol-Free Options: The offering of ethanol-free gasoline caters to a specific segment of drivers, particularly those with older vehicles or small engines, where ethanol can cause issues.
  • Exxon Mobil Rewards+™ Program: As an Exxon station, it participates in the loyalty program, allowing customers to earn points on fuel and in-store purchases, which can be redeemed for savings.
  • Value Days Program: Unique to this location, the "Value Days program offers fuel savings up to 20 cents per gallon on Mondays, Tuesdays, and Thursdays," providing a direct financial benefit to regular customers.
  • Convenient and Accessible Location: Situated on N James St and near major routes, it's easy to access for a quick stop.
  • Friendly Staff (Historical Feedback): Past customer reviews indicate "Nice people, good place!" and "Always great service!" which suggests a generally positive customer service environment. However, it's worth noting recent feedback about cashiers being on their phones, which some customers find rude and annoying, indicating a potential area for improvement in customer interaction.
Promotions or Special Offers

The Exxon in Newport, DE, leverages its affiliation with the ExxonMobil brand and also offers unique location-specific promotions to provide value to its customers.

  • Exxon Mobil Rewards+™ Program: Customers can sign up for this loyalty program to earn points on every fuel and in-store purchase. Points can be redeemed for discounts at the pump or inside the store, with common tiers like 3 points per gallon on regular fuel and 6 points per gallon on premium fuel.
  • Value Days Program: A notable and specific promotion for this location is the "Value Days" program, which offers significant fuel savings of up to 20 cents per gallon on Mondays, Tuesdays, and Thursdays. This provides a direct and substantial benefit for regular customers who can plan their fueling around these days.
  • Exxon Mobil Smart Card+™: Customers using this branded credit card can often receive instant savings per gallon on their fuel purchases.
  • Exxon Mobil Direct Debit+™: Linking a bank account and paying through the Exxon Mobil app can also provide instant per-gallon savings at the pump.
  • In-Store Offers: The convenience market may feature rotating promotions on snacks, beverages, and other items, which can often be combined with Exxon Mobil Rewards+ earnings.
  • Car Wash Packages/Discounts: While specific car wash promotions aren't detailed, stations with car washes often offer discounted wash passes when purchasing fuel, or unlimited wash club memberships.

Customers are encouraged to inquire at the station, check for signage at the pumps and inside the convenience market, or utilize the Exxon Mobil Rewards+™ app to stay updated on all current promotions and maximize their savings.

Contact Information

For direct inquiries, questions about services, or to provide feedback, the Exxon gas station at 20 N James St in Newport, DE, can be contacted using the following information:

Address: 20 N James St, Newport, DE 19804, USA

Phone: (302) 998-1693

Mobile Phone: +1 302-998-1693

These phone numbers provide a direct line to the station, which can be useful for checking specific operating hours for the convenience store (though fuel is 24/7), confirming the availability of certain products, or addressing any immediate concerns. For information on loyalty programs or general Exxon corporate services, their official website and the Exxon Mobil Rewards+™ app are also valuable resources.

Conclusion: Why this place is suitable for locals

For residents of Newport, Delaware, and those frequently traveling through New Castle County, the Exxon station at 20 N James St is an exceptionally suitable and highly convenient resource for their daily needs. Its strategic location on a main street and proximity to major highways ensures easy access, whether for a quick daily commute or a longer journey. This accessibility is paramount in a state like Delaware, where efficient travel is key.

Beyond just offering fuel, this Exxon provides a comprehensive suite of services that truly cater to the local community. The presence of a "fully stocked convenience market" with "freshly prepared food" and "hot coffee" means that locals can grab a meal or a refreshing break without needing to make additional stops. The state-of-the-art "Soft-Touch System" car wash, with its spot-free rinse, offers a top-tier solution for maintaining vehicle appearance, crucial in a region that experiences diverse weather conditions. Furthermore, the 24-hour fuel availability, the offering of ethanol-free options, and especially the unique "Value Days program" for fuel savings, directly benefit frequent customers. While recent feedback about cashier interactions suggests a minor area for improvement, the overall package of convenient location, diverse services, advanced car wash technology, and compelling promotions makes this Exxon a highly practical, reliable, and advantageous choice for anyone living in or passing through Newport, Delaware.

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Exxon Customer Reviews

Convenient spot. Nice people, good place! 👍

Feb 10, 2025 · Kim

Always great service ! Update.. recently ( last month through recent visits) every cashier is on their phone via ear buds which is rude and annoying because you don’t know if they are talking to you or someone on their phone. Most businesses won’t wait on you if you come to checkout and you are in your cellphone because it’s rude.

Nov 15, 2024 · Lynne Sobieski

EXXON at 20 N.James St Newport, DE commits fraud. Bought gas and hit regular but it charged me for Plus Extra at $3.99 per gal on 11/20/24 at 11:15 am on pump 9. I am 100% correct I hit the reg gas and not Plus Extra. I am certain of this. I never make a mistake buying pricey gas for a car that doesn't require it. This is the second time Exxon has done this to me since May 2023. I am never going back there again. Exxon does this on purpose. they set the price for reg higher even when you hit the reg button but charge higher for Plus Extra. This Exxon has had credit card skimmer problems too here, as well.

Nov 22, 2024 · J J

Check your change. They will rip you off any penny you are owed. It’s consistent, every single time. They are doing it on purpose. Despicable. God knows what else they are up to. Don’t trust these people.

Apr 27, 2024 · delawarepilot

Carwash was terrible. Paid $17 for best on 11/14. Drove home with dirty front window and purple soap down back and side. Filthy back window. Was in rush to get home or I would have gone inside. The 4 stars are for the pumps and cleanliness outside.

Nov 16, 2023 · Alice H Sheehan