Exxon

For drivers across New York, a gas station is an essential part of daily life, whether it's for a quick fill-up on the way to work or a necessary stop during a long journey. In Wayland, NY, the Exxon station located at 2341 NY-63 serves as a local point for fueling. This article aims to provide a factual and transparent overview of this specific Exxon location, detailing its general offerings while also addressing crucial customer feedback that can impact your experience as a local New York user.

Understanding the services and, importantly, potential issues at any given gas station is key to a smooth and reliable experience. This piece will outline the location and accessibility of this Exxon, discuss its expected services, and provide direct insights from recent customer reviews to help you approach your visit with informed expectations.

The Exxon station at 2341 NY-63 in Wayland, NY, operates as a standard fuel stop under the globally recognized ExxonMobil brand. Generally, Exxon stations are known for offering various grades of Synergy™ gasoline, designed for engine cleanliness and performance, alongside a convenience store for quick purchases. However, recent customer reviews for this specific Wayland location highlight serious concerns related to billing discrepancies and potential fraudulent activities at the pump, leading to dissatisfaction and calls for investigation. This introduction serves to acknowledge these reported issues upfront, setting a realistic expectation for potential visitors while still outlining the standard services one would typically find at an Exxon.

The Exxon station is situated at 2341 NY-63, Wayland, NY 14572, USA. This address places it directly on New York State Route 63 (NY-63), a key state highway in the Finger Lakes region. Wayland is a village in Steuben County, providing local residents with a convenient option for their fueling needs.

For those traveling through New York, NY-63 connects to other regional routes, making this Exxon a reasonably accessible stop, especially for drivers traversing this specific corridor. The location on a state highway typically ensures easy entry and exit for vehicles of various sizes. Based on Exxon's general operational hours, this Wayland location is listed as open from 6:00 AM to 10:00 PM on weekdays (Monday-Friday) and from 7:00 AM to 10:00 PM on weekends (Saturday-Sunday). This consistent schedule provides clear operating times for planning your visit. The direct access from a state route contributes to its utility as a pit stop for both daily commuters and those on longer journeys within New York.

As an Exxon branded station, this location generally provides the following services:

• Fueling Services: The station offers Exxon's Synergy™ gasoline, which includes different octane ratings such as Synergy Regular (87 octane), Synergy Extra (89 octane), and Synergy Supreme+™ Premium (91-93 octane). These fuels are formulated with detergents to help keep engines clean and improve performance. Diesel fuel is also typically available at Exxon locations for diesel vehicles.

• Convenience Store: Most Exxon stations feature an on-site convenience store. While specific items weren't detailed for this location in the provided reviews, a typical Exxon convenience store offers a variety of snacks, cold and hot beverages (including coffee), tobacco products, and other basic automotive or travel necessities.

• Pay at the Pump: For quick and convenient transactions, Exxon stations universally offer pay-at-the-pump functionality, allowing customers to use their credit or debit cards directly at the fuel dispenser. This enables a swift fill-up without needing to enter the store.

• Restroom Facilities: Public restrooms are typically available for customer use. While specific cleanliness reviews for these restrooms at this location were not provided, they are a standard amenity at gas stations.

Based on the provided information and general Exxon brand standards, here are some features and important considerations for this Wayland location:

• Brand Quality Fuel: Exxon's Synergy™ fuels are a key feature, marketed for their cleaning properties and potential to improve engine performance and fuel economy. For drivers seeking a consistent fuel product, the Exxon brand can be a draw.

• Presence on a State Route: Its location on NY-63 makes it a convenient and visible stop for those traveling along this specific highway in New York, offering easy access for refueling.

• Potential for Competitive Fuel Prices: One customer mentioned "They may have the cheapest gas," suggesting that this location aims to offer competitive fuel pricing, which can be a significant factor for budget-conscious drivers.

• Customer Service Concerns: IMPORTANT NOTE: It is crucial to address the significant negative feedback regarding customer transactions. Multiple reviews report issues where the amount charged to a card or the amount of fuel dispensed did not match the customer's intended purchase or the receipt. One review describes being "robbed for at least 40 bucks" due to a discrepancy between cash given and fuel dispensed, with a small item purchase. Another mentions being "tried to charge me 126.00 for gas" when the actual fuel amount was $40.04, with the explanation of a "hold" on the account. These incidents, leading to police reports and demands for camera footage, indicate a severe and concerning issue with transaction integrity or staff conduct. Potential customers should be aware of these reported problems and exercise caution when making purchases, carefully verifying all transaction details.

As part of the ExxonMobil network, this location typically participates in the brand's nationwide loyalty programs. While no specific, unique promotions for the Wayland station were provided in the reviews, general Exxon loyalty programs usually include:

• Exxon Mobil Rewards+™ Program: This popular loyalty program allows customers to earn points on fuel, qualifying convenience store purchases, and car washes. Points can be redeemed for savings on future purchases at participating Exxon and Mobil stations. Members typically earn at least 3¢/gallon in points on regular fuel and 6¢/gallon in points for Synergy Supreme+™ Premium gas. They also earn 2¢/dollar in points on in-store purchases and car washes.

• Exxon Mobil Rewards+™ App: The mobile app facilitates earning points automatically, provides secure mobile payment at the pump, and can offer exclusive digital deals. New users may also receive introductory savings.

• Exxon Mobil Smart Card+™: This credit card offers ongoing fuel savings at the pump, typically 10¢ per gallon on regular, mid-grade, and diesel fuel, and 12¢ per gallon on Synergy Supreme+™ Premium gas.

• AARP Member Benefits: AARP members who link their membership to Exxon Mobil Rewards+™ can earn additional bonus points on purchases.

To confirm the availability of these or any other specific offers at the 2341 NY-63, Wayland location, customers are encouraged to inquire directly at the station or check the official Exxon Mobil Rewards+™ website or app.

For direct inquiries or to address any concerns, including those related to billing or past transactions, the Exxon station in Wayland, NY, can be reached using the following details:

Address: 2341 NY-63, Wayland, NY 14572, USA

Phone: (716) 374-4467

Mobile Phone: +1 716-374-4467

Given the serious nature of the reported issues, customers are advised to retain all receipts and, if discrepancies occur, contact the station management or the numbers provided immediately, and consider contacting local authorities or their bank if necessary.

For the community of Wayland, NY, and drivers navigating this part of New York, the Exxon station at 2341 NY-63 offers a convenient and accessible stop for fuel and basic convenience store items. Its location directly on a state highway makes it a practical choice for both daily local use and for travelers passing through. The availability of Exxon's Synergy™ fuels, which are marketed for their engine benefits, provides a quality option for vehicle maintenance.

However, it is paramount for local users to be fully aware of and exercise caution regarding the significant customer service and transaction integrity issues that have been repeatedly reported. While the station may offer competitive fuel prices, the concerns about incorrect charges or discrepancies demand vigilance from customers. For this Exxon to truly be suitable and trustworthy for locals, consistent and transparent resolution of these reported problems is essential. Until these issues are definitively addressed, locals are encouraged to meticulously check their transactions and, if issues arise, to follow up rigorously to ensure fair and honest service.