Exxon

Exxon ico

(575 reviews)

Nearby Gas StationsNew YorkSeneca CountyWaterlooNew York 414

Seneca County . New York

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Exxon Introduce

Hello, fellow New Yorkers! Whether you're a professional driver navigating the vast stretches of the New York State Thruway or a family embarking on a weekend getaway through the beautiful Finger Lakes region, a truly great gas station or travel center can make all the difference. It’s more than just a place to fill up; it’s a vital hub for rest, refreshments, and sometimes, a bit of unexpected comfort. Today, we’re shining a spotlight on the Exxon at Petro Waterloo, located right here in Waterloo, NY. This isn't just any gas station; it's renowned as one of New York's premier truck stops, offering an extensive array of services and amenities that cater to every kind of traveler.

For those traversing the I-90 corridor, finding a stop that combines competitive fuel prices with a clean, well-stocked store and quality facilities is a top priority. The Exxon at Petro Waterloo has garnered significant praise for delivering on these fronts. It’s known for its "awesome" pumps and "great gas prices," standing out as an economical choice on the Thruway. But what truly elevates this location is the experience inside: customers consistently highlight its "huge and bright" interior, coupled with "outgoing, friendly and helpful" staff. This welcoming atmosphere transforms a routine stop into a pleasant break from the road.

Beyond just fuel and a friendly face, a comprehensive travel center offers a range of conveniences that enhance any journey. From diverse food options to clean restrooms and truck-specific amenities, the quality of these offerings directly impacts a traveler's comfort and efficiency. While initial feedback noted some restroom cleanliness issues, a subsequent "Update" from a reviewer enthusiastically declares the bathrooms "immaculate and maintained," reflecting a commitment to improvement. This dedication to providing a top-tier experience, coupled with its reputation for reasonable store prices and even "incredible" food, positions the Exxon at Petro Waterloo as a golden standard for truck stops and a fantastic resource for all New Yorkers on the road.


Location and Accessibility

The Exxon at Petro Waterloo is strategically located at 1255 NY-414, Waterloo, NY 13165, USA. Its prime position is particularly significant as it is situated directly off Exit 41 of Interstate 90 (I-90), also known as the New York State Thruway. This placement makes it an incredibly accessible and convenient stop for a vast number of travelers and local residents alike.

For professional truck drivers and long-haul commuters, being right off a major interstate like I-90 is a critical advantage. It minimizes detours, saving valuable time and fuel. The sheer size of the facility, often associated with a "truck stop," means it's designed to accommodate large vehicles with ease, offering ample parking and maneuverability. This makes it an ideal spot for truckers needing to refuel, rest, or utilize the comprehensive services on offer.

Beyond commercial traffic, its accessibility on NY-414 ensures that local residents of Waterloo and the surrounding Finger Lakes communities also find it a convenient destination for their daily fueling and convenience store needs. The clear signage and direct access from the exit ramp contribute to a hassle-free entry and exit, even during peak hours. The 24-hour operation of the fuel pumps and likely the main convenience store further enhances its accessibility, providing services around the clock. This strategic location solidifies the Exxon at Petro Waterloo as a vital hub for all drivers traversing central New York.


Services Offered

The Exxon at Petro Waterloo, functioning as a comprehensive Petro Stopping Center (part of the TravelCenters of America network), offers a remarkably extensive range of services designed to meet virtually every need for both professional drivers and general motorists.

Key services available include:

  • Fuel Sales: Offering multiple grades of gasoline, including Synergy Diesel Efficient / Diesel. Customers praise the "awesome" pumps and that the "gas is the cheapest on the Thruway and the best quality on the thruway."
  • Convenience Store: A "huge and bright" store with a "huge" variety of goods and "reasonable" snack prices. Reviews highlight it as a "fun place to shop" with "all sorts of stuff and so many reasonably amazing items."
  • Food Options:
    • Iron Skillet: A full-service restaurant typically found at Petro locations, offering classic American diner fare.
    • Fast Food: Likely includes branded fast-food options within the travel center.
    • Deli: Offering grab-and-go meals, sandwiches, and other quick bites. Reviews state, "The food looks incredible too. It is a golden age of truck stop food."
  • Restrooms: Multiple sets of restrooms are available. While initially noted as dirty, a crucial update indicates they are now "immaculate and maintained," ensuring a clean experience.
  • Showers: 12 showers are available, a vital amenity for long-haul truck drivers. Reviews confirm "excellent showers."
  • Laundry Facilities: On-site laundry services for convenience.
  • Truck Service: Extensive truck service bays (5 bays) and an in-bay service open 24/7, including truck tire service, truck mechanic, and truck oil change.
  • CAT Scales: For accurate truck weighing.
  • ATM Services: For cash withdrawals.
  • Wi-Fi: Internet access for customers.
  • Pet Area: Designated area for pets.
  • Dump Station: For RVs and other vehicles needing waste disposal.
  • Barber Shop: A unique amenity for personal care.
  • Game Room: For entertainment and relaxation.
  • Fitness Center & STAYFIT Amenities: Including a basketball hoop, bean bag toss, and a dedicated fitness room, promoting wellness on the road.
  • Business Services: Such as public fax/copier and document scanning.
  • Money Services: Including T-Check, TCH, Comdata, EFS/FLEET ONE, Multi Service, and DAT Check Cashing.
  • FedEx Box: For shipping needs.
  • Propane: Available for RVs and other uses.
  • Air Hose: For tire inflation.
  • Truck Wash: On-site truck washing facilities.
  • Bulk DEF: Diesel exhaust fluid available in bulk.

The breadth of these services makes the Exxon at Petro Waterloo a truly comprehensive stop, catering to a wide range of needs from basic fueling to extensive personal and vehicle care.


Features / Highlights

The Exxon at Petro Waterloo stands out as a top-tier travel center and gas station in New York, with numerous features and highlights that enhance the customer experience.

Key features and highlights include:

  • Exceptional Cleanliness (Post-Update): Initially a concern, customer feedback enthusiastically reports that the restrooms are now "immaculate and maintained." This commitment to cleanliness is a major highlight, especially for a high-traffic location like a truck stop, ensuring a comfortable and hygienic experience.
  • Competitive Fuel Prices and Quality: Customers praise the "great gas prices" and assert that the fuel is "the cheapest on the Thruway and the best quality on the thruway." This makes it an economically smart choice for both casual drivers and commercial fleets.
  • Expansive and Well-Stocked Convenience Store: Described as "huge and bright inside in a friendly way," the store offers a "huge variety" of snacks and goods. Reviewers highlight "reasonable" prices (not "typical highway robbery") and "so many reasonably amazing items," making it a "fun place to shop."
  • Friendly and Helpful Staff: Consistent positive feedback points to "outgoing, friendly and helpful" staff, which significantly contributes to a welcoming and pleasant atmosphere.
  • Comprehensive Food Offerings: With options like Iron Skillet, other fast food, and a deli, the food selection is highly regarded, with one reviewer calling it a "golden age of truck stop food" and noting that "the food looks incredible too."
  • Extensive Truck Stop Amenities: Catering specifically to professional drivers, features include abundant truck parking (350 spots), 12 showers, laundry facilities, a truck wash, CAT scales, a barber shop, and a fitness center with various STAYFIT activities (basketball hoop, bean bag toss). This makes it a true home away from home for truckers.
  • 24/7 Operations: The station operates 24 hours a day, providing round-the-clock access to fuel, the convenience store, and truck services.
  • Exxon Mobil Rewards+ Program Compatibility: It is "the first place we were able to use the rewards app," indicating full integration with the Exxon Mobil Rewards+ program, allowing customers to earn and redeem points on fuel and in-store purchases.
  • Full Truck Service Center: With 5 in-bay service bays, truck tire service, and mechanics, it offers comprehensive maintenance and repair capabilities for commercial vehicles.
  • Strategic Location: Situated directly off I-90 Exit 41 on NY-414, it offers unparalleled accessibility for both interstate travelers and local traffic.

These combined features establish the Exxon at Petro Waterloo as a highly suitable and preferred stop for anyone on the road in New York, consistently going above and beyond basic fuel station expectations.


Promotions or Special Offers

The Exxon at Petro Waterloo actively participates in the Exxon Mobil Rewards+ program, offering a consistent and valuable way for New York customers to save on their fuel and in-store purchases. The fact that a reviewer noted it was "the first place we were able to use the rewards app" underscores its full integration and readiness for these loyalty benefits.

Key promotions and ways to save typically include:

  • Exxon Mobil Rewards+ Program: This free loyalty program allows customers to earn points on virtually every purchase:
    • Fuel Savings: Earn at least 3 cents per gallon in points on regular fuel and 6 cents per gallon in points on Synergy Supreme+ premium fuel. Points can be redeemed for savings on future fuel purchases.
    • In-Store Savings: Earn 2 cents per dollar in points on most convenience store purchases, including snacks, drinks, and car washes.
    • Bonus Points: Members can earn additional bonus points through special offers, AARP membership, or by achieving "Frequent Filler" status.
  • Exxon Mobil Rewards+ App: Using the mobile app provides enhanced convenience and potential exclusive offers:
    • Mobile Pay at Pump: Pay for fuel directly from your phone, often with automatic rewards tracking.
    • Mobile Pay In-Store: Generate a QR code to pay inside the convenience store.
    • Refer-a-Friend Rewards: Earn bonus points for referring new members to the program.
    • Exclusive App Offers: The app often provides access to special discounts and promotions on in-store items.
  • Exxon Mobil Smart Card+: While separate from the Rewards+ points, this credit card offers instant cents-off-per-gallon discounts at the pump.
  • Daily/Weekly In-Store Specials: As a large travel center with extensive food and merchandise, it's highly probable that Petro Waterloo runs ongoing in-store specials on specific food items (e.g., deli combos, pizza deals), beverages, or snacks, often advertised directly within the store.
  • Trucker-Specific Deals: Given its status as a major truck stop, there may be promotions tailored for professional drivers, such as discounts on truck service, showers, or bulk purchases.

To maximize savings at the Exxon at Petro Waterloo, New Yorkers are highly encouraged to:

  • Sign up for Exxon Mobil Rewards+: This can be done online at rewards.exxon.com or through the Exxon Mobil Rewards+ app.
  • Download and Use the Mobile App: For seamless payment, rewards tracking, and access to app-exclusive offers.
  • Check In-Store Signage: Look for current promotions on fuel, food, and convenience items directly at the station.

These integrated programs and potential in-store deals solidify the Exxon at Petro Waterloo as a highly value-driven choice for fuel and travel needs.


Contact Information

For direct inquiries, assistance, or to learn more about the Exxon at Petro Waterloo, you can use the following contact details:

  • Address: 1255 NY-414, Waterloo, NY 13165, USA
  • Phone (General Travel Center): (315) 220-6550
  • Mobile Phone (General Travel Center): +1 315-220-6550
  • Phone (Truck Service/Iron Skillet, often separate): Some sources indicate (315) 220-6577 for truck service and (315) 220-6550 for Iron Skillet, though the main number often routes to the general inquiry desk.
  • Website: As a Petro Stopping Center, more detailed information can often be found on the TravelCenters of America (TA-Petro) website.

Having multiple phone lines and a clear physical address ensures that customers, whether needing fuel, food, or extensive truck services, can easily reach the appropriate department or general assistance. The main number is a reliable point of contact for any questions regarding services, amenities, or general feedback. Given the scale of this operation, effective communication channels are crucial for a smooth customer experience.


Conclusion: Why This Place Is Suitable for Locals

For residents of Waterloo, NY, and indeed for any New Yorker traveling through the central part of the state, the Exxon at Petro Waterloo on NY-414, right off I-90 Exit 41, is exceptionally suitable and arguably indispensable. This isn't just a gas station; it's a meticulously maintained, expansive travel center that understands and meets a wide spectrum of needs, far surpassing typical expectations.

Its suitability for locals stems from several key factors. Firstly, the "great gas prices" and claims of being the "cheapest on the Thruway and the best quality" make it an economically smart choice for daily commutes and family trips. The "huge and bright" convenience store, with its "reasonable" snack prices and "huge variety," offers a pleasant and efficient shopping experience, providing an alternative to larger supermarkets for quick essentials. The diverse and "incredible" food options, from the full-service Iron Skillet to fast food and deli items, mean locals can grab a quality meal without needing to make multiple stops.

Moreover, the consistent positive feedback on its "outgoing, friendly and helpful" staff creates a welcoming atmosphere that fosters community connection. While initial concerns about restroom cleanliness were noted, the enthusiastic "Update" confirming them as "immaculate and maintained" demonstrates a clear commitment to customer comfort and operational excellence—a crucial aspect for any public facility. The integration with the Exxon Mobil Rewards+ program also provides ongoing value and savings for loyal customers.

Beyond these direct benefits, its comprehensive "truck stop amenities" (like showers, laundry, and full truck service) contribute to the regional infrastructure, ensuring that both professional drivers and recreational vehicle owners have access to essential services. This holistic approach makes the Exxon at Petro Waterloo a vital, multi-functional hub that genuinely serves the diverse needs of New Yorkers, solidifying its reputation as a golden standard for roadside convenience and hospitality in the region.

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Exxon Customer Reviews

I just gassed up here. Pumps are awesome. Gas prices are great too. It's huge and bright inside in a friendly way.Staff are outgoing, friendly and helpful. Snack prices are reasonable and variety is huge. Lots of truck stop amenities. Two sets of Men's room but both were too dirty to use otherwise I'd have given this place 5 stars. This is not the bathroom you're looking for. Update: This is easily far and away the best truck stop in New york. Today the bathrooms are immaculate and maintained. The gas is the cheapest on the Thruway and the best quality on the thruway. Prices in the store or not typical highway robbery, they're awesome. They have all sorts of stuff and so many reasonably amazing items. This is a fun place to shop and a really nice store and a great gas station. The food looks incredible too. It is a golden age of truck stop food.

May 30, 2025 · glenesis

It was the first place we were able to use the rewards app. The store is nice and has plenty of stuff. The coffee sold here is ok.

Oct 28, 2023 · Evgeniya Bozhko (KoriAndrTheCat)

Right off I-90 toll easy off easy on. Always open 24 hrs / 365 days a ear 👂

Feb 17, 2020 · John Medellin

Great rest stop!

Jun 17, 2025 · Jayden Slobe

Girl inside is a very nice guy and I appreciate her customer service. Little tiny girl like me with red head was very sweet and she made eat experience good. She has great customer service and extremely friendly

Aug 14, 2021 · Megan Rogers