Empire Service Station

Had my truck break down on Christmas Eve at 2AM and pushed it into a spot in the parking lot next to the other cars that were there for repairs. Being Christmas day, there was noone there when I came back after work to speak to the mechanic. I came back the next day to talk to the mechanic about repairs, and come to find out the owner had my truck towed and the tow truck company is now charging me $402 just to get my truck back. The owner said it was blocking his gas pump and that's why he had it towed. At first the workers claimed they didn't know anything about it until the cops showed up. Then the actual OWNER of the place who I only spoke to on the workers phone, got an attitude with me. He refused to give his name or information to me. I will be pursuing criminal charges in small claims court for the cost of him having my truck towed. If there were negative stars I'd give it. Horrible ownership and a complete scam. This place needs to be closed down and the owner arrested. As you can see in my photos how far away it was from any pumps and parked next to other cars.

Dec 26, 2024 · Robert Nielsen

Ripp off Do not turn your back to pump, Paid $50 from 1/4 should go full for explorer, I taught my gadget is wrong end up 10 miles later my tank is !/2 nonly Took images with date and time and transaction hour and viola disputed via CC issuer, Guys are rude Mechanic is also STAYAWAY Even not safe . NYS

Jul 08, 2023 · Taylor Morning

Went to the gas station on Tuesday, January 28th around 2pm. I pulled up to the pump directly in front of the service building. I asked for $30 regular using my debit card. One man took the card, and started the gas, another man came and they switched. I wasn't paying much attention until he handed back my card and I looked up to see they had filled my tank and charged me $45! I jumped out of the car and ran to the window. I told the man who had just given me my card back that I asked for $30 not $45. He said, "oh I did full" I again told him I did not ask for it to be filled. I asked what would have happened if I didnt have the money? He said he would get the other man. He called into the garage for him and when he came out I told him what happened. He said "its already pumped what do you want me to do take it out?" They were looking at each other and smiling. I was the only person there so I decided to leave. I should have demanded they refund me the money for the gas I didn't ask for. They should have offered it without my asking. They shouldnt have made light of the issue, or laughed- which was disrespectful. My husband called the gas station multiple times that night over the course of many hours, and nobody ever picked up. I will NOT be using this gas station again. I will not recommend this gas station, and I will definitely be sharing this story with everyone. It is a shame on many levels, but especially since I work nearby and this is a gas station that was very easy to access for most of us on our way home. The station lost not only one customer but dozens of others.

Jan 30, 2020 · Janme E

Full serve, convenient, very nive oricrs if gas are very good thte consistently & gas attendant very nice. Makrs sure how you r oaying, how much gas, so there are no misunderstanding 's. My car takes Premium $10, gives me just shy of half a tank. Recommended.

Sep 12, 2019 · Linda LoCricchio

$100 to put grease on ONE brake caliper. What a rip off. Never go here. 40 maybe 50. But 100?!?! And he tells me I will need to grease the others the next time I bring it in.

Mar 15, 2021 · Mark Andrews