Cumberland Farms

Cumberland Farms ico

(38 reviews)

Nearby Gas StationsMassachusettsHampshire CountyNorthamptonFlorenceMain Street

Hampshire County . Massachusetts

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Cumberland Farms Introduce

For residents of Florence, MA, and those driving through the picturesque region of Massachusetts, a reliable and welcoming gas station is an everyday essential. The Cumberland Farms located at 53 Main St, Florence, MA, stands out as a consistently top-rated choice, frequently earning five-star reviews from satisfied customers. Affectionately known as "Cumby's" to locals, this particular branch embodies everything you look for in a convenient stop: quality fuel, fresh food, clean facilities, and genuinely pleasant service.

In a state where every minute counts, having a go-to spot that delivers on efficiency and quality is invaluable. This Cumberland Farms location has clearly mastered the art of providing a superior experience, from the moment you pull up to the pump to the quick grab-and-go inside the store. It's not just about filling your tank; it's about starting your day right with fresh coffee or grabbing a hot meal that fuels you for the road ahead.

The consistent positive feedback, highlighting everything from friendly employees to spotless bathrooms, speaks volumes about the dedication of the team at 53 Main St. This Cumberland Farms is more than just a convenience store; it's a valued part of the local fabric of Florence, MA, simplifying daily routines for countless Massachusetts drivers.

Location and Accessibility

The Cumberland Farms in question is ideally situated at 53 Main St, Florence, MA 01062, USA. This address places it directly on Main Street, a central and well-traveled artery within the community of Florence, which is part of the greater Northampton area in Massachusetts. Its location offers exceptional accessibility for both local residents and individuals traveling through the region.

Main Street is a familiar route for daily commutes and errands, ensuring that the station is easy to find and reach without significant detours. For those navigating the broader Massachusetts road network, its proximity to other key routes makes it a practical stop. Reviews specifically mention "Spacing between pumps are ample," indicating that even large vehicles can easily maneuver within the lot, minimizing congestion and making the fueling process smoother and quicker.

The strategic placement of this Cumberland Farms on a primary road, combined with its thoughtful layout, ensures a hassle-free experience for drivers looking for fuel, food, or other convenience items in Florence, MA.

Services Offered

The Cumberland Farms at 53 Main St, Florence, MA, offers a robust selection of services designed to meet a wide range of customer needs, making it a true one-stop shop:

  • Fuel: Standard gasoline offerings for various vehicle types, ensuring you can always fill up your tank efficiently.
  • Fresh Coffee: Praised by customers as "absolutely always fresh!", Cumberland Farms is known for its Farmhouse Blend coffee, available hot or iced, in any size. They also offer special-origin coffees and unique syrup-based flavors.
  • Hot Food Ready to Eat: Customers consistently highlight that there's "always food ready and hot to eat." This includes a variety of fresh food items such as pizza, chicken sandwiches, subs, and roller grill items, perfect for a quick meal on the go.
  • Convenience Store: A wide assortment of snacks, candy, chilled drinks ("The Chill Zone"), and Cumberland Farms branded products like chips and pastries. You'll also find general grocery items, ice cream, household essentials, and personal care products.
  • Fountain and Frozen Drinks: A broad selection of self-serve beverages, including their popular "Hyper Freeze Slushie."
  • Clean Restrooms: A significant highlight from customer reviews, stating the "Bathroom is clean and smells good!", which is a crucial aspect for comfort during travel or daily stops.
  • SmartPay Rewards Program: A dedicated loyalty program (detailed further below) that offers significant savings on fuel and in-store purchases.
  • Delivery Services: Customers can order their favorite snacks, sandwiches, pizza, coffee, and more through DoorDash, offering added convenience for those who prefer delivery.

This comprehensive list of services ensures that the Cumberland Farms in Florence is equipped to handle diverse customer demands efficiently and pleasantly.

Features / Highlights

The Cumberland Farms in Florence, MA, has garnered a reputation for several key features and highlights that consistently impress its customers and set it apart in the Massachusetts convenience landscape:

  • Exceptional Customer Service: Reviewers consistently commend the employees for being "always pleasant and helpful" and "courteous." This friendly and efficient staff creates a welcoming atmosphere that encourages repeat visits, making it a preferred stop for many.
  • Consistently Fresh Food and Coffee: A major draw for this location is the reliability of its food and beverage offerings. Customers rave about the coffee being "absolutely always fresh!" and the assurance that there's "always food ready and hot to eat," including fresh pizza, sandwiches, and roller grill items.
  • Immaculate Facilities: The cleanliness of the store, particularly the restrooms, is a standout feature. One review explicitly notes, "Clean and spacious Cumberland branch. ... Bathroom is clean and smells good!" This commitment to hygiene enhances the overall customer experience.
  • Ample Pump Spacing: The practical design of the fueling area with "ample" space between pumps makes it easy for drivers to navigate, especially those with larger vehicles, and helps reduce congestion.
  • 24/7 Availability: As a standard for most Cumberland Farms locations, this branch is open year-round, 24 hours a day, 7 days a week. This round-the-clock accessibility is crucial for drivers with varied schedules, ensuring fuel and convenience items are always available.
  • Strong Brand Trust: As part of the wider Cumberland Farms network, this location benefits from a well-established brand known for its quality and consistency across New England.

These highlights collectively contribute to the five-star experience that customers consistently report, making this Cumberland Farms a preferred and trusted destination in Florence, MA.

Promotions or Special Offers

The Cumberland Farms at 53 Main St in Florence, MA, like other locations in the chain, offers various promotions and loyalty programs designed to provide significant savings and rewards to its customers in Massachusetts. These programs are primarily managed through their SmartPay Rewards system:

  • SmartPay Rewards App/Program: This is the cornerstone of their loyalty offerings. By linking a checking account to the SmartPay app or card, customers can save a consistent 10¢ per gallon on gas, every single day. This benefit is a major draw for frequent drivers.
  • Earn Rewards for In-Store Purchases: Every time you use the SmartPay app or card, you earn progress towards free drinks and food items. You can earn points on in-store purchases (excluding tobacco, gift cards, fuel, and lottery) that can be redeemed for various rewards.
  • "Buy 10, Get 1 Free" Clubs: The SmartPay Rewards program includes "Clubs" for popular items like Breakfast Sandwiches, Pizza, and Fountain/Frozen drinks. Purchase 10 of these items, and you get the 11th one free.
  • Fuel Rewards for Beverages: Users of the SmartPay app can earn a free coffee or fountain beverage for every 80 gallons of fuel purchased.
  • 2 for $6 Breakfast Sandwiches: This is a popular and consistent offer, available every day, all day, providing a great value for quick meals.
  • Delivery Promotions: Through partnerships with services like DoorDash, customers might find exclusive delivery deals and promotions on their favorite Cumberland Farms items.
  • Seasonal and Limited-Time Offers: Cumberland Farms regularly introduces new products and seasonal promotions, such as special pricing on certain snacks, drinks, or coffee variations. For example, they have offered "Share the Warmth Wednesday" where buying one coffee gets you a second free.

To ensure you're getting the most out of your visits and staying updated on the latest deals, it's highly recommended to download and use the SmartPay Rewards app and check the in-store signage at the Florence location.

Contact Information

For direct inquiries, feedback, or to learn more about the services and offerings at the Cumberland Farms in Florence, MA, you can use the following contact details:

Address: 53 Main St, Florence, MA 01062, USA

Phone: (413) 584-9853

Mobile Phone: +1 413-584-9853

Conclusion: Why this place is suitable for locals

For the residents of Florence, MA, and the wider Massachusetts community, the Cumberland Farms at 53 Main St is far more than just a place to get gas; it's a remarkably suitable and highly valued local amenity. Its consistent five-star reviews highlight exactly why it's a go-to spot for so many.

The exceptional customer service, with employees described as "always pleasant and helpful" and "courteous," creates a welcoming and efficient atmosphere. This friendly interaction makes every stop a positive one, turning routine errands into enjoyable experiences. For busy locals, this level of service is invaluable.

Beyond the excellent staff, the commitment to freshness and cleanliness truly sets this Cumberland Farms apart. Knowing that your coffee is "absolutely always fresh!" and that there's "always food ready and hot to eat" provides peace of mind and convenience, especially during busy mornings or quick lunch breaks. The praise for the "clean and spacious" branch and the "clean and smells good!" bathroom further solidifies its reputation as a well-maintained and comfortable place to stop.

Finally, the financial benefits offered through the SmartPay Rewards program, with 10¢ off every gallon of fuel and opportunities to earn free food and drinks, provide tangible savings that add up for regular customers. Combined with ample pump spacing and 24/7 availability, this Cumberland Farms location efficiently meets daily needs, making it an indispensable part of the Florence, MA, landscape and a true asset to the Massachusetts driving community. It's a place where locals genuinely "love this place."

Cumberland Farms Photos

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Cumberland Farms Location

Cumberland Farms Customer Reviews

This is a great cumbys location. The employees are always pleasant and helpful. There's always food ready and hot to eat. And the coffee is absolutely always fresh! I love this place. ⭐⭐⭐⭐⭐!

Feb 09, 2025 · jeremy wilder

Clean and spacious Cumberland branch. Spacing between pumps are ample. Bathroom is clean and smells good! Staffs are courteous too!

Nov 25, 2023 · Nico Samneil Salado

My friend and I went to this store last night around 9:30. My friend has managed A1 pizza in Florence for 30yrs and wanted to buy cigarettes but forgot his license. I just had a birthday and mine had expired but had a new temporary ID. The two young people working would not take my ID and we had many friends in the parking lot all over 50yrs old including ourselves. Others tried to buy the cigarettes for my friend and had a proper license but they would not sell them to any of us. I had to drive my friend home to get his ID and when we returned the workers still refused to sell him cigarettes even though he had his ID. Birds store closes on Sunday at 5pm and my friend waa busy at work until 9pm. Sad how a local business worker in his 50s who has worked in Florence for 30yrs was not allowed to purchase cigarettes with his license because he had asked another person over 50 to buy them. The young man working was yelling & acting like a tough guy and the big girl was rude and laughing at us all. None of us will ever go there again!! Its the only store around which scans ID for cigarette purchases and many people get turned down despite their age or reputation if a business owner/worker. The kids are half our age and were very rude and disrespectful. Never again will I go there! Interesting how they sold him scratch tickets without checking his ID though!!!

Jun 10, 2024 · julie malachhelems

This guy with poor hygiene works the night shift and always leaves consumers waiting while he gets himself a drink and goes into the bathroom. He does not pay any attention to the consumers as he feels his time is more important. Crappy store

Mar 26, 2024 · Danielle

Hyper aggressive manager, I was in line and heard this pink shirted guy yelling at a customer, with a lot of under tone rudeness. I definitely will not be stoping by this location again.

Jun 26, 2024 · DREAM EDEN