Citgo

(63 reviews)

Nearby Gas StationsConnecticutLower Connecticut River Valley Planning RegionMiddletownSaybrook Road

Lower Connecticut River Valley Planning Region . Connecticut

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Operating Hours

Monday 5:00 AM - 10:00 PM
Tuesday 5:00 AM - 10:00 PM
Wednesday 5:00 AM - 10:00 PM
Thursday 5:00 AM - 10:00 PM
Friday 5:00 AM - 10:00 PM
Saturday 5:00 AM - 10:00 PM
Sunday 5:00 AM - 10:00 PM

Citgo Introduce

For residents of Middletown, Connecticut, and those traveling through Middlesex County, finding a dependable and welcoming gas station is an integral part of their daily routine. From ensuring your vehicle is fueled up for commutes to grabbing a quick snack or a refreshing drink, a well-run local gas station offers more than just gasoline – it provides essential convenience. This article aims to introduce you to the Citgo station located at 619 Saybrook Rd in Middletown, CT, offering a clear, engaging, and informative overview from the perspective of local users in Connecticut.

This particular Citgo station has garnered positive attention for its commitment to customer service and a well-maintained environment. In a bustling area like Middletown, where efficiency and a friendly face can make a big difference, this location stands out. We understand that Connecticut locals appreciate not only competitive prices but also a pleasant and trustworthy experience when choosing where to stop for their vehicle's needs.

We'll delve into the strategic location of this Citgo, highlighting its accessibility within Middletown and its surrounding areas. We'll explore the array of services it provides, which typically include various grades of fuel and a well-stocked convenience store. Crucially, we’ll shine a light on its standout features and highlights, particularly the exceptional customer service that has earned it loyal patrons. Furthermore, we’ll discuss potential promotions or loyalty programs that can help you save money, and provide essential contact information. By the end of this read, you'll have a comprehensive understanding of why this Citgo station is a highly suitable choice for the Middletown community.

A reliable gas station is more than just a place to fill your tank; it’s a key part of supporting your daily travels and ensuring you have everything you need on the go. Discover why so many locals make this Citgo their preferred stop in Middletown.

Location and Accessibility

The Citgo station is conveniently located at 619 Saybrook Rd, Middletown, CT 06457, USA. This address positions it strategically within Middletown, a vibrant city in Middlesex County, Connecticut. Saybrook Road (Route 154) is a well-traveled thoroughfare, providing excellent visibility and accessibility for both local residents and those passing through the area.

Its location is a significant advantage for the Middletown community. For residents living in various neighborhoods or commuting to and from work, the station's placement on Saybrook Road makes it an easy and quick stop. It's situated in an area that facilitates seamless integration into daily routines, allowing drivers to refuel and grab necessities without significant detours. Whether you are heading into downtown Middletown, traveling to nearby towns, or accessing other local amenities, the station is conveniently positioned.

The Citgo station at 619 Saybrook Rd typically operates with accommodating hours to serve the community effectively. Public information indicates it generally "Opens tomorrow 6 AM," suggesting consistent daily operating hours for the convenience store, while fuel pumps often offer 24-hour pay-at-the-pump service. This 24/7 self-service fuel option is a major convenience, ensuring that customers can access gasoline at any time, day or night, regardless of convenience store hours. This continuous availability is particularly beneficial for early morning commuters, late-night travelers, or anyone with unexpected fuel needs outside of traditional business hours. The clear street address makes it simple to locate via GPS, guiding customers directly to this reliable local fueling point in Middletown, CT.

Services Offered

The Citgo station at 619 Saybrook Rd, Middletown, CT 06457, provides a range of essential services designed to cater to the needs of drivers and local residents. It offers a comprehensive stop for both vehicle fueling and convenient in-store purchases.

  • Fueling Services: As a Citgo-branded station, it offers various grades of gasoline, known for their quality and performance. Customers can typically expect to find:

    • Citgo Regular Unleaded Gasoline

    • Citgo Midgrade Unleaded Gasoline

    • Citgo Premium Unleaded Gasoline

    The station is equipped with "pay at the pump" functionality, allowing for quick and efficient transactions using credit or debit cards, often available 24 hours a day for ultimate convenience. Public data also indicates competitive pricing for regular gas, making it an attractive option for fuel purchases in the area.

  • Convenience Store (C-Store): The on-site convenience store is noted for being "clean and well stocked." It offers a wide variety of items essential for daily needs and on-the-go consumption. Typical offerings include:

    • Snacks: A diverse selection of chips, candy, pastries, and other packaged food items for quick bites.

    • Beverages: A wide range of cold drinks such as sodas, juices, bottled water, energy drinks, and often a selection of hot beverages like coffee and tea.

    • Tobacco Products: Available for purchase by customers of legal age.

    • Automotive Essentials: Basic car care items such as engine oil, washer fluid, and other small accessories.

    • Miscellaneous Items: Other common convenience store items like newspapers, lottery tickets, and potentially some basic toiletries or over-the-counter medicines.

    • Beer: Based on public information, this location may offer beer, providing an additional convenience for adult customers.

  • Restrooms: Public restrooms are typically available for customer use, providing a necessary comfort stop for those on longer journeys or quick errands.

These combined services ensure that the Citgo station at 619 Saybrook Rd is a versatile and convenient stop for a multitude of needs, serving both the local Middletown community and travelers through Connecticut.

Features / Highlights

The Citgo station at 619 Saybrook Rd, Middletown, CT, distinguishes itself with several key features and highlights that significantly enhance the customer experience, particularly its exemplary service.

  • Exceptional Customer Service: This is by far the most prominent highlight, consistently praised in customer reviews. Despite being potentially "understaffed," the staff are described as "very courteous" and "friendly." A remarkable account details how the staff went "out of their way to bring business there" by assisting a customer who lost valuable keys, even "refusing reward" and acting "remarkably." This level of helpfulness and integrity fosters strong customer loyalty and sets this location apart from many others. It demonstrates a genuine commitment to the community and its patrons.

  • Clean and Well-Stocked Store: Customers commend the convenience store for being "clean and well stocked." A clean environment contributes to a pleasant shopping experience, and a well-stocked store ensures that customers can reliably find the items they need, from snacks and drinks to essential automotive supplies. This attention to detail reflects positively on the station's management and operations.

  • Competitive Fuel Prices: Public data indicates that this Citgo offers competitive prices for regular gas. For Connecticut drivers, where fuel costs are a constant consideration, consistently good pricing is a significant advantage, helping customers save money on their essential fuel purchases.

  • Convenient Location: Situated on Saybrook Road, a key thoroughfare in Middletown, the station benefits from high visibility and easy access. This prime location minimizes travel time for locals and commuters alike, making it a practical and efficient stop for daily needs without major detours.

  • 24-Hour Fuel Access (Likely): While specific store hours are noted, most modern Citgo stations offer 24-hour pay-at-the-pump service. This ensures that fuel is available at any time of day or night, providing crucial flexibility for early morning commutes, late-night travel, or unexpected refueling needs.

These features, especially the highly regarded customer service, contribute to making the Citgo station at 619 Saybrook Rd a trusted and preferred stop for many in the Middletown, CT community.

Promotions or Special Offers

While specific, localized promotions at the Citgo station at 619 Saybrook Rd, Middletown, CT 06457, are not always publicly advertised individually, Citgo as a national brand offers a robust suite of loyalty programs and special offers that customers in Connecticut can certainly leverage at participating locations. Staying informed about these programs is key to maximizing savings.

  • Club Citgo Loyalty Program: This is Citgo's primary rewards program. Members can earn instant savings at the pump and potentially in-store. Key benefits include:

    • Welcome Reward: New members often receive a one-time bonus (e.g., 20¢ per gallon on their first fill-up, up to 30 gallons).

    • Everyday Savings: Typically, members earn a base saving per gallon on every fill-up (e.g., 3¢ per gallon).

    • Premier Status: A new tier (as of May 2025) offers enhanced savings (e.g., 6¢ per gallon) for loyal customers who complete a certain number of qualifying fuel purchases within a quarter. This can stack with other offers.

    • Triple Tuesday: On one Tuesday each month, members can triple their everyday fuel reward (e.g., Club Status members save 9¢ per gallon, Premier Status members save 18¢ per gallon).

    • Friday Savings: On one Friday each month, members receive an additional reward (e.g., Club Status members save 5¢ per gallon, Premier Status members save 8¢ per gallon).

  • Citgo Pay App: Utilizing the official Citgo Pay mobile app often unlocks additional savings. New users typically receive an introductory offer (e.g., 50¢ per gallon on their first fill-up). The app also offers daily savings (e.g., 2¢ per gallon) and allows for convenient mobile payment directly from your car.

  • Citgo Rewards Card: This branded credit card provides consistent savings on fuel purchases. Cardholders often receive an initial significant discount (e.g., 30¢ per gallon for the first 60 days) and ongoing savings (e.g., 5¢ per gallon) on every gallon of Citgo fuel purchased.

  • GetUpside App (now Upside): This third-party cashback app frequently partners with gas stations like Citgo. Users can earn cashback on fuel purchases (and sometimes in-store items or car washes) by claiming offers in the app before fueling and then submitting a receipt or linking their payment card. Public information specifically notes, "Get up to 60¢ per gallon back at CITGO in Middletown (619 Saybrook Rd), CT!" through Way.com (which uses the Upside platform).

  • Local Offers by Store: The Club Citgo app is designed to deliver "detailed information on membership tier benefits, a breakdown of special offerings- including local offers by store." This suggests that the 619 Saybrook Rd location may have specific promotions tailored to the Middletown community that are discoverable through the app.

To ensure you take full advantage of any promotions or special offers at this Citgo station in Middletown, CT, locals are strongly encouraged to:

  • Download and use the Club Citgo app and Citgo Pay app.

  • Consider applying for a Citgo Rewards Card if you are a frequent customer.

  • Check for offers on the Upside (formerly GetUpside) app.

  • Look for promotional signage at the pumps and inside the convenience store during your visit.

By leveraging these programs, residents can significantly reduce their fuel costs and enjoy added benefits.

Contact Information

For direct communication or to inquire further about the Citgo station located at 619 Saybrook Rd, Middletown, CT, please use the following contact information:

  • Address: 619 Saybrook Rd, Middletown, CT 06457, USA

  • Phone: (860) 343-0325

  • Mobile Phone: +1 860-343-0325

These phone numbers provide a direct line to the station, allowing customers to confirm current fuel prices, inquire about specific convenience store items, or address any questions they may have. The address ensures easy navigation for those traveling to the location.

Conclusion: Why this place is suitable for locals

For the residents of Middletown, Connecticut, the Citgo station at 619 Saybrook Rd stands out as an exceptionally suitable and highly recommended local resource. Its combination of convenient location, essential services, and, most notably, outstanding customer service, makes it a top choice for daily fueling and convenience needs.

The primary reason for its strong suitability is the consistently positive customer experience. Reviews repeatedly highlight the "friendly" and "courteous" staff who go "out of their way to help." The remarkable story of the lost keys and the staff's integrity in assisting the customer, even refusing a reward, speaks volumes about the ethos of this particular establishment. In an age where personalized and honest service can be rare, this Citgo fosters significant loyalty and trust within the community. For many locals, knowing they can expect such a high level of assistance makes choosing this station a clear decision.

Beyond service, the station's practical advantages are equally compelling. Its location on Saybrook Road offers excellent accessibility, making it an easy and quick stop for anyone in Middletown, whether commuting, running errands, or heading out of town. This convenience is vital in a busy area like Middletown, allowing residents to efficiently manage their time. The station also provides competitive fuel prices, offering tangible savings that are always appreciated by Connecticut drivers.

Furthermore, the "clean and well stocked" convenience store ensures that customers can reliably find a wide array of snacks, beverages, and other essentials, complementing their fuel purchase. The availability of 24-hour pay-at-the-pump service offers invaluable flexibility, catering to all schedules.

In essence, the Citgo station at 619 Saybrook Rd is more than just a place to get gas; it's a valued community asset. Its blend of reliable fuel, comprehensive convenience store offerings, and, most importantly, its exceptional and trustworthy customer service makes it an indispensable and highly recommended stop for anyone in Middletown, CT.

Citgo Location

Citgo Customer Reviews

They are understaffed but they try to help and are very courteous.

Mar 20, 2025 · Lori DiNatale

Staff friendly and the store is clean and well stocked. Lost over $500.00 of keys. Staff allowed me to post reward signs and eventually secured them. Refused reward and assisted me remarkably. I actually go out of my way to bring my business there.

Jul 17, 2020 · Robert Schneider

Great customer service

Jun 10, 2025 · Leanne Ocasio

Good gas prices and plenty of snacks inside. People there is really friendly and smile. Very good customer service

Oct 01, 2024 · Aaron Davis

Very nice staff usually quick service .deli ladies are fun and remember me and my orders 😊

May 07, 2018 · Beckie Braccidiferro