Citgo

For drivers in Hartford, Connecticut, finding a convenient and reliable place to fuel up is an everyday necessity. The CITGO station located at 182 Washington Street, Hartford, CT 06106, serves as a local option for gasoline and a quick stop for various convenience store needs. As a part of the nationally recognized CITGO brand, this station aims to provide quality fuel and essential amenities to keep you moving throughout your day in the state capital.

The CITGO station at 182 Washington Street, Hartford, CT 06106, benefits from its location on a prominent city street. Washington Street is a significant artery in Hartford, connecting various residential, commercial, and governmental areas. This strategic placement makes the gas station easily accessible for a wide range of Hartford residents and commuters, including those working in downtown Hartford, visiting local attractions, or living in the surrounding neighborhoods.

Accessibility is a key factor for any gas station, and this location likely offers straightforward entry and exit points designed to facilitate quick stops. Its position on Washington Street ensures it's a visible and easily reachable destination for drivers needing to refuel or pick up convenience items on their daily routes. For anyone navigating the bustling streets of Hartford, the CITGO on Washington Street provides a practical and familiar option.

As a branded CITGO station, the 182 Washington Street location offers a standard range of services typical of a modern gas station and convenience store. These generally include:

• CITGO TriCLEAN® Gasoline: This station provides various grades of CITGO's branded gasoline, including regular, mid-grade, and premium unleaded options. CITGO promotes its TriCLEAN® additive technology, designed to help keep engines clean and running efficiently by minimizing deposits.
• Convenience Store: A well-stocked convenience store is a hallmark of most gas stations, and this CITGO location is no exception. Customers can typically find:
  • Snacks and Beverages: A wide selection of chips, candy, energy drinks, sodas, juices, and bottled water.
  • Coffee and Hot Beverages: Freshly brewed coffee and other hot beverage options are usually available for commuters and early risers.
  • Basic Groceries and Essentials: Common household items, grab-and-go meal options, and perhaps some basic automotive supplies like motor oil or washer fluid.
  • Tobacco Products: A variety of cigarettes, cigars, and related items.
• Lottery Tickets: As confirmed by a customer review, this station sells lottery tickets, a popular offering that adds to the convenience for many patrons.
• Pay-at-the-Pump Functionality: Most modern CITGO stations are equipped with pay-at-the-pump options, allowing for quick and seamless transactions using credit or debit cards directly at the fuel dispenser.
• ATM: Many convenience stores, including gas station locations, provide an ATM for cash withdrawals.
• Air/Water Tower (Potential): Some CITGO locations, as indicated by corporate amenities, offer air and water for tires, which is a convenient service for maintaining vehicle safety.

The CITGO station on Washington Street, while providing essential services, also has specific features and has generated crucial customer feedback that highlights its operational nuances:

• Brand Recognition & Fuel Quality: As a CITGO-branded station, it offers the assurance of a nationally recognized fuel provider and the benefits of their TriCLEAN® gasoline, which is marketed for its engine-cleaning properties.
• Convenient Location: Its position on Washington Street makes it a highly accessible spot for a quick fuel stop or convenience store run, integrating easily into the daily routines of Hartford residents.
• Customer Service and Honesty Concerns (Critical Feedback): The provided customer reviews highlight significant and severe concerns regarding staff conduct and honesty. One customer reported being short-changed on a purchase ("gave him $6:00 and only got back $0.25 cents"). Another review details an attempted scam involving lottery winnings, where a staff member allegedly tried to pay out only a fraction of the actual winnings and acted deceptively ("This man was going to scam me out of $14, because of his dishonesty. He scanned my tickets and was aware of how much I won. How many customers has this man scammed, because they were not paying attention? And he does everything to confuse the customers."). These are extremely serious allegations that directly impact customer trust and the station's reputation.
• 24/7 Operations (Typical for Gas Stations): While not explicitly stated for this exact location, many urban CITGO stations operate 24 hours a day, providing continuous access to fuel and convenience items, which is a major benefit for late-night or early-morning needs. However, due to the critical customer feedback, verifying current hours upon arrival might be prudent.

CITGO, as a national brand, offers a comprehensive loyalty program called Club CITGO® that provides various promotions and savings opportunities. Customers at the 182 Washington Street location can potentially take advantage of these if the station is a participating location:

• Club CITGO® Loyalty Program: This program allows members to earn rewards on fuel purchases. Key benefits include:
  • Everyday Savings: Club CITGO members typically receive a base discount per gallon on every fill-up.
  • Premier Status: More loyal customers can achieve Premier Status by making a certain number of qualifying fuel purchases, unlocking even greater savings per gallon.
  • Bonus Day Offers: CITGO frequently offers special "Triple Tuesday" or "Friday Savings" promotions, allowing members to earn additional cents off per gallon on specific days of the month.
  • Welcome Reward: New Club CITGO members often receive a one-time welcome discount on their first fuel purchase after signing up.
  • Mobile Pay Rewards: Utilizing mobile pay through the Club CITGO app can unlock additional per-gallon savings.
• CITGO Rewards® Card & Fleet Cards: Beyond the loyalty program, CITGO also offers proprietary credit cards for individual consumers (CITGO Rewards Card) and businesses (CITGO Fleet Cards), which can provide rebates and simplify fuel management.

Customers interested in taking advantage of these promotions should download the Club CITGO app, sign up for the program, and confirm participation at the 182 Washington Street location. Rewards can often be stacked, offering significant savings over time for frequent visitors.

For direct inquiries or to visit the location, here is the provided contact information for the CITGO station at 182 Washington Street:

• Address: 182 Washington St, Hartford, CT 06106, USA
• Phone: (860) 246-7755
• Mobile Phone: +1 860-246-7755

Given the serious nature of the customer feedback, retaining these contact numbers for direct communication regarding any potential issues is particularly important.

For the residents and commuters of Hartford, Connecticut, the CITGO station at 182 Washington Street stands as a local, accessible option for their fueling and convenience store needs. Its location on a major city street makes it a practical stop for those navigating Hartford's urban landscape, offering the essential service of gasoline and a variety of quick-grab items for daily routines. The availability of the Club CITGO loyalty program also provides an opportunity for consistent savings for regular patrons, aligning with the needs of value-conscious consumers.

However, it is absolutely paramount for potential customers to be fully aware of the severe allegations detailed in recent customer reviews. The claims of being short-changed and, more alarmingly, the attempted scam involving lottery winnings, represent significant breaches of trust and raise serious concerns about the integrity of staff at this location. Such issues directly impact the safety of transactions and overall customer confidence.

Therefore, while the CITGO station offers undeniable geographic convenience and the benefits of a national brand's fuel quality and loyalty program, its suitability for locals comes with a critical caveat. Customers should exercise heightened vigilance during transactions, particularly when dealing with cash or lottery tickets, and perhaps consider alternative options if these concerns outweigh the convenience factor. For those who choose to visit, maintaining awareness of their purchases and change is highly advisable to ensure a fair and honest transaction. The establishment's ability to address and resolve these integrity issues will be crucial for its long-term reputation and suitability within the Hartford community.