Citgo

Citgo gas station is located at 177 Federal Rd, Brookfield, CT 06804, serving local users within the 'Nearby Gas Stations' category. You can contact them at (203) 775-9977 or +1 203-775-9977.

Based on customer reviews, this Citgo location has received overwhelmingly negative feedback regarding loyalty discounts, safety, and customer support.

One customer reported that "Club Citgo discounts do not work here, despite trying to use my Club Citgo loyalty ID on several occasions."

Another customer reported a serious safety incident, stating, "0 Stars for this location and CITGO in general. October 6th, my boyfriend and I were robbed at the Brookfield location. When we returned the next day to obtain the video footage promised to us, the cameras suddenly malfunctioned. We reached out to customer support on the 9th, they said someone from World Fuel Service has been notified on the matter and will reach out to us to 'address this issue immediately' because they 'regret that did not have a positive experience'. I have inquired twice (21st and 29th) since, and have NOT received any response."

These reviews highlight significant concerns about non-functional loyalty discounts, a serious safety incident, and a complete lack of customer support.

It is reasonable to assume that Citgo provides standard gas station services, including:

• Fuel (various grades of gasoline)
• Non-functional Club Citgo discounts
• Potential safety concerns (robbery incident)
• Malfunctioning security cameras
• Poor customer support

Potential customers should be aware of the serious concerns regarding non-functional discounts, safety, and customer support before visiting this Citgo location. The reported robbery and lack of follow-up from customer support are particularly concerning. It is strongly advised to consider other gas stations in the area.