Citgo

(19 reviews)

Nearby Gas StationsNew YorkHerkimer CountyHerkimerEast State Street

Herkimer County . New York

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Operating Hours

Monday 4:30 AM - 0:00 AM
Tuesday 4:30 AM - 0:00 AM
Wednesday 4:30 AM - 0:00 AM
Thursday 4:30 AM - 0:00 AM
Friday 4:30 AM - 0:00 AM
Saturday 4:30 AM - 0:00 AM
Sunday 6:00 AM - 9:00 PM

Citgo Introduce

For residents and travelers in Herkimer, New York, finding a convenient and affordable spot to refuel is a daily priority. The Citgo gas station at 412 E State St serves as a key local option, offering essential fuel services and a basic convenience store to meet immediate needs. As a part of the widely recognized Citgo brand, this station aims to provide the fundamental services expected by drivers across New York.

This article will provide a comprehensive overview of the Citgo station in Herkimer, detailing its accessible location, the services it offers, and some important considerations based on recent customer feedback. Understanding what this local gas station provides can help New Yorkers make informed decisions about their fueling stops and manage their expectations regarding its amenities.

Location and Accessibility

The Citgo gas station is conveniently located at 412 E State St, Herkimer, NY 13350, USA. East State Street is a significant thoroughfare in Herkimer, making this Citgo station highly accessible for both local residents and those traveling through the village.

Its position on a primary road ensures excellent visibility and straightforward entry and exit, regardless of the direction you're approaching from. For Herkimer residents, it offers a quick and easy option for daily fuel needs without requiring significant detours. For visitors or those passing through, the station's location on a main artery allows for a convenient stop to refuel and grab essential items before continuing their journey. The design typical of gas stations prioritizes efficient traffic flow, contributing to a hassle-free experience for drivers in New York.

Services Offered

The Citgo gas station at 412 E State St in Herkimer primarily focuses on providing fuel and basic convenience store items to meet the immediate needs of its customers. Based on typical Citgo offerings and customer reviews, here are the services you can expect:

  • Quality Citgo Fuels: The core service is the provision of various grades of gasoline, including regular, mid-grade, and premium options. Citgo is known for its TOP TIER™ TriCLEAN® Gasoline, which contains detergent additives designed to help keep engines clean for optimal performance and fuel economy.

  • Basic Convenience Store Offerings: The store primarily stocks "mostly beverages," indicating it's a good spot for grabbing cold drinks, coffee, or other common bottled beverages. While the store "isn't very big to store and shelve more products," it serves the purpose of quick grab-and-go items essential for drivers.

  • Gift Card Discounts on Fuel: A notable service highlighted by a customer is the offer of "10¢ off gas if you put money on their gift card." This loyalty incentive provides a way for regular customers to save on their fuel purchases.

  • Pay-at-the-Pump: For speed and efficiency, the option to pay directly at the fuel pump with a credit or debit card is a standard feature, allowing customers to complete their transaction quickly without needing to enter the store.

  • ATM Services: While not explicitly mentioned, most gas station convenience stores include an ATM for cash withdrawals, offering an additional layer of convenience.

It's important for potential customers to be aware of the limited selection within the convenience store, as noted by customer feedback, and to inquire about the specific terms and conditions of any gift card promotions.

Features / Highlights

The Citgo station at 412 E State St in Herkimer possesses some key features that are important for locals to understand, alongside notable concerns raised by customers:

  • Fuel Discount Program: A significant highlight is the offer of "10¢ off gas if you put money on their gift card." This provides a tangible benefit for loyal customers, allowing them to save money on every gallon. For drivers in New York looking to manage fuel costs, this is a valuable feature.

  • Strategic Location: Situated on East State Street, the station benefits from high visibility and easy access, making it a convenient stop for quick fuel-ups during commutes or errands within Herkimer.

  • Compact Convenience Store: The store is noted for being "mostly beverages" and "isn't very big to store and shelve more products." While this might be a limitation for those seeking a wide variety of snacks or groceries, it highlights its focus on essential grab-and-go liquid refreshments, perfect for a quick stop.

However, it is critically important to address the significant concerns raised in customer reviews regarding EBT transactions:

  • Serious EBT Concerns: Multiple reviews vehemently accuse the station of "Price gauging," "unlawfully charging 40% tax" on EBT transactions, and implying refusal to accept EBT in a lawful manner. These are very serious allegations of illegal practices that directly impact a vulnerable segment of the population. If true, these practices are highly unethical and illegal, and severely detract from any positive features of the business.

Prospective customers, particularly those planning to use EBT, should be extremely cautious and verify their purchases and charges carefully, or consider alternative locations given these severe complaints.

Promotions or Special Offers

The primary and most prominently mentioned promotion for the Citgo station at 412 E State St in Herkimer revolves around its fuel gift card program.

  • Fuel Discount with Gift Card: The station offers a direct discount of "10¢ off gas if you put money on their gift card." This is a straightforward loyalty incentive designed to reward customers who prepay for their fuel. By loading money onto a Citgo-branded gift card, customers can consistently save on their per-gallon fuel cost. This kind of discount can add up for frequent drivers in New York, making regular stops more economical.

Beyond this specific offer, standard Citgo brand promotions that might apply include:

  • Club Citgo App and Loyalty Program: While not confirmed for this specific location, many Citgo stations participate in the Club Citgo app, which offers additional ways to earn rewards and receive discounts on fuel and in-store purchases through a digital loyalty program.

  • Citgo Rewards® Card: Citgo also offers a co-branded credit card that provides ongoing per-gallon rebates on fuel purchases at participating Citgo stations. This can be another avenue for consistent savings.

  • In-Store Promotions: Even with a smaller convenience store, there might be occasional in-store promotions on beverages or other items, such as multi-buy deals on drinks or seasonal discounts.

Given the serious allegations concerning EBT transactions mentioned in the reviews, it is especially important for customers to be vigilant about all transactions and to verify pricing and accepted payment methods before purchasing. For information on any other promotions, it is best to inquire directly at the station or check for signage on-site.

Contact Information

For direct inquiries or to address any concerns regarding the Citgo gas station at 412 E State St in Herkimer, NY, you can use the following contact details:

  • Address: 412 E State St, Herkimer, NY 13350, USA

  • Phone: (315) 866-7131

  • Mobile Phone: +1 315-866-7131

If you experience any issues, particularly those related to pricing discrepancies or payment processing, it is advisable to contact the station directly using these numbers. It's important to keep clear records of your transactions.

Conclusion: Why this place is suitable for locals

For the residents of Herkimer, New York, the Citgo gas station at 412 E State St serves as a straightforward option for essential fueling needs. While there are significant and concerning allegations from some customers regarding EBT transactions and pricing, it's important to evaluate its suitability based on its core offerings and location, while emphasizing caution.

Its primary advantage for locals is its convenient location on East State Street. This accessibility ensures that residents have a quick and easy place to refuel their vehicles during daily commutes or local errands, minimizing travel time. For many, a nearby gas station for basic needs is a fundamental convenience.

The offer of "10¢ off gas if you put money on their gift card" presents a tangible savings opportunity for loyal customers. For New Yorkers looking to manage their fuel expenses, a consistent discount per gallon can be an appealing feature for routine fill-ups. The convenience store, though small and primarily stocked with beverages, caters to quick grab-and-go needs, which can be sufficient for many drivers.

However, it is imperative to address the very serious and repeated allegations of "Price gauging" and "unlawfully charging 40% tax" on EBT transactions. These claims, if accurate, represent highly unethical and illegal business practices. Therefore, while the station offers convenience and a potential fuel discount, locals, especially those utilizing EBT benefits, must exercise extreme vigilance with their transactions, carefully checking receipts and charges.

In conclusion, the Citgo in Herkimer can be a suitable option for locals seeking a quick fuel stop and basic beverages, especially for those who can utilize the gift card discount. However, due to the severe customer complaints about payment practices, it is crucial for all patrons, particularly those using EBT, to be extra cautious and verify every transaction to ensure accuracy and fairness.

Citgo Location

Citgo Customer Reviews

They offer 10© off gas if you put money on their gift card . The store has mostly beverages. I took one star off because the store isn't very big to store and shelve more products.

Jan 05, 2021 · Liisa Bjork

Price gauging, yeah! I'm not your friend. You don't believe in EBT that gives you the right to steal them? Sick! I was lawfully given EBT! You are unlawfully charging 40% tax! Not your EBT! F U!

Mar 05, 2021 · e Grace

DO NOT MAKE CARD PURCHASES!!! My card was declined twice by their system but it charged my account anyway for both.

Apr 26, 2022 · Joel Congdon

They always have gas when I need it, weekly.

Aug 26, 2023 · Grizzlieatoms

They always have gas when I need it, weekly.

Aug 26, 2023 · Grizzlieatoms

Friendly service

May 02, 2025 · Roger

Friendly service

May 02, 2025 · Roger