Byrne Dairy and Deli

Byrne Dairy and Deli ico

(100 reviews)

Nearby Gas StationsNew YorkOntario CountyPhelpsNew York 96

Ontario County . New York

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  • Intro
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  • Location
  • Reviews
  • +1 315-548-8807
  • www.byrnedairystores.com
  • 2067 NY-96, Phelps, NY 14532, USA

Operating Hours

Business hours are not available at the moment

Byrne Dairy and Deli Introduce

For New Yorkers navigating the scenic routes of the Finger Lakes region, particularly along State Route 96, finding a comprehensive and welcoming stop is always a bonus. Byrne Dairy and Deli at 2067 NY-96 in Phelps, NY, isn't just a place to fill up your tank; it's a local institution that combines the convenience of a gas station with the fresh offerings of a deli and the essential amenities of a well-maintained convenience store.

Byrne Dairy and Deli has built a strong reputation across Central and Upstate New York for its quality dairy products and its network of convenient stores. This Phelps location exemplifies their commitment to customer satisfaction and a broad range of services. Customer reviews consistently highlight the positive aspects of this particular store. One glowing review praised it as a "really nice and well maintained" place, noting "the floors and counters were clean, and it was overall well kept for what I've seen from some gas stations." The employees, particularly "Rhe and Atlas," were celebrated as "truly the highlight given how polite and welcoming they both were," showcasing exceptional customer service even during late-night hours. The deli food also received high praise, with "fantastic" sandwiches and a willingness to accommodate dietary restrictions. Another customer emphasized the consistent quality, stating the "Store is always in great shape…customer service is always good…gas prices are always competitive." The availability of "free air into their vehicle’s tires" was also noted as a significant plus. This collective feedback paints a picture of a reliable, clean, and customer-focused establishment that genuinely serves the needs of the local community and passing travelers.

Location and Accessibility

The Byrne Dairy and Deli is ideally situated at 2067 NY-96, Phelps, NY 14532, USA. This address places it directly on New York State Route 96, a major north-south state highway that traverses the Finger Lakes region.

For New Yorkers, the accessibility of this location is excellent. NY-96 serves as a vital corridor, connecting various towns and cities, and is frequently used by commuters, tourists exploring the wineries and natural beauty of the Finger Lakes, and those simply traveling between destinations. Its direct frontage on the highway ensures high visibility and very easy access, minimizing any need for complex detours. Whether you're heading north towards Waterloo or south towards Geneva and beyond, this Byrne Dairy and Deli provides a convenient, straightforward pull-off. The layout typically allows for easy entry and exit, even for larger vehicles, making it a stress-free stop for a quick refuel, a bite to eat, or a comfort break. Its strategic placement makes it an indispensable stop for anyone driving through the Phelps area.

Services Offered

Byrne Dairy and Deli at 2067 NY-96 offers a comprehensive suite of services that go beyond just fuel, aiming to be a true one-stop-shop for its customers:

  • Fuel Services:
    • Multiple Fuel Grades: Offers regular, mid-grade, and premium unleaded gasoline. Some Byrne Dairy locations also offer non-ethanol premium fuel.
    • Diesel Fuel: Available for diesel-powered vehicles.
    • Competitive Gas Prices: Customers consistently report competitive pricing, making it an attractive option for value-conscious drivers.
    • Free Air for Tires: A highly appreciated amenity, providing complimentary air to ensure proper tire pressure, which is crucial for safety and fuel efficiency.
  • Full-Service Deli:
    • Giant Deli Sandwiches/Subs: A wide variety of freshly made sandwiches and subs, available in half or whole sizes, with options like turkey, ham, Italian, pastrami, corned beef, chicken salad, and tuna salad.
    • Hot Sandwiches & Paninis: Choices such as steak & cheese, grilled cheese, ham & cheese, tuna melt, and various turkey and beef paninis.
    • Fresh Wraps: Diverse options including corned beef, capicola, ham, salami, BLT, roast beef, Italian, pastrami, tuna salad, turkey, chicken salad, and egg salad wraps.
    • Breakfast Items: A range of breakfast sandwiches, hashbrowns, and even breakfast pizza slices.
    • Pizza: Freshly baked traditional cheese and garlic pizzas, and sometimes sheet pizzas.
    • Chicken Wings: A popular hot food item.
    • Chicken Sandwiches/Burgers/Fries: Classic fast-food options.
    • Salads: Freshly prepared garden, Cobb, chef, and antipasto salads.
    • Dietary Accommodation: Praised by a customer for willingness to accommodate dietary restrictions, demonstrating flexible and attentive service.
  • Convenience Store:
    • Byrne Dairy Products: A wide selection of Byrne Dairy's own milk, chocolate milk, ice cream, and other dairy specialties.
    • Snacks & Beverages: Extensive range of chips, candy, pastries, energy drinks, sodas, and juices.
    • Coffee Station: Freshly brewed coffee and other hot beverages.
    • Everyday Essentials: Non-food items like basic automotive supplies, personal care products, and newspapers.
  • Restrooms: Well-maintained and clean public restrooms, noted as "well kept" by a customer.
  • ATM: For convenient cash withdrawals.
  • Public Parking: Ample parking for cars, and sometimes designated truck parking for larger vehicles, which is useful given its highway location.
Features / Highlights

The Byrne Dairy and Deli on NY-96 in Phelps boasts several features that make it a truly exceptional stop for New York drivers:

  • Exceptional Customer Service: Repeatedly highlighted in reviews, the staff (e.g., Rhe and Atlas) are described as "polite and welcoming," offering patience and attentiveness even during late-night shifts. This human element significantly enhances the customer experience.
  • Outstanding Deli Offerings: The "fantastic" and "so good" sandwiches and other deli items set this location apart from typical gas station convenience stores. The ability to accommodate dietary restrictions further emphasizes their commitment to customer satisfaction.
  • Cleanliness and Maintenance: Customers praise the store for being "really nice and well maintained," with "floors and counters were clean" and being "always in great shape." This attention to cleanliness creates a pleasant and inviting atmosphere.
  • Competitive Fuel Prices: The station consistently offers "competitive" gas prices, providing value to drivers and helping them save on fuel costs.
  • Free Air for Tires: This practical and often overlooked amenity is a significant highlight, offering a valuable service that promotes vehicle safety and efficiency without an extra cost.
  • 24/7 Operation (Likely): While not explicitly stated, the mention of "in the middle of the night" stops and staff working "night shift" strongly implies 24-hour availability, which is critical for travelers at any time.
  • Comprehensive One-Stop Shop: Combining a gas station, a full-service deli with fresh food, and a convenience store with Byrne Dairy's own products, this location truly serves as a single destination for multiple needs, saving customers time and effort.
Promotions or Special Offers

Byrne Dairy and Deli offers a valuable loyalty program designed to provide savings and benefits to its regular customers. New Yorkers visiting this Phelps location can take advantage of:

  • Byrne Dairy & Deli Debit Pay Card: This is the primary rewards program, functioning like a debit card linked securely to your checking account.
    • Instant Fuel Savings: Members save automatically on every gallon of fuel, every day, just by using their Debit Pay Card.
    • No Fees: The program boasts no enrollment fees, no annual fees, and no finance charges.
    • Secure Transactions: Users receive email notifications to verify every purchase, enhancing security.
    • Easy Sign-Up: Cards can be picked up at any Byrne Dairy & Deli store and easily enrolled online.
  • Receipt-Based Ice Cream Rewards: Some Byrne Dairy locations have a unique loyalty program where customers can collect receipts for purchases (excluding gas, alcohol, and tobacco) to earn free Byrne Dairy ice cream. There are typically different spending tiers for pints, half gallons, or "premium" half gallons. Customers should inquire at the Phelps location for specific details on participation and redemption.
  • In-Store Promotions: Look for periodic in-store specials on deli items, snacks, beverages, and Byrne Dairy products. These might include combo deals or seasonal discounts.
  • Competitive Pricing: Beyond specific promotions, the station is known for consistently competitive gas prices, offering everyday value to customers.

To maximize savings and benefits, New Yorkers are encouraged to sign up for the free Byrne Dairy & Deli Debit Pay Card and inquire about any current in-store or receipt-based rewards programs.

Contact Information
  • Address: 2067 NY-96, Phelps, NY 14532, USA
  • Phone: (315) 548-8807
Conclusion: Why This Place Is Suitable for Locals

For residents of Phelps and the wider Finger Lakes region, as well as travelers traversing New York State Route 96, the Byrne Dairy and Deli at 2067 NY-96 stands out as an exceptionally suitable and highly recommended stop. Its prime location on a major highway ensures easy and quick access for daily commuters, families on road trips, and truck drivers alike.

What truly sets this Byrne Dairy apart is its commitment to a superior customer experience. The consistent praise for its cleanliness, well-maintained facilities, and especially its "polite and welcoming" staff, creates an inviting atmosphere that many gas stations simply don't offer. The "fantastic" and fresh deli food, with its willingness to accommodate dietary needs, elevates it from a mere convenience store to a genuine dining option on the go. Coupled with "competitive gas prices" and the highly valued amenity of "free air for tires," this location provides comprehensive value. For New Yorkers seeking a reliable, friendly, clean, and well-stocked stop with excellent food and competitive fuel prices, the Byrne Dairy and Deli in Phelps is an indispensable local gem that consistently exceeds expectations.

Byrne Dairy and Deli Photos

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Byrne Dairy and Deli Location

Byrne Dairy and Deli Customer Reviews

Finding a good place to stop by in the middle of the night is hard so I was lucky to stumble onto this Byrne and Dairy. The place was really nice and well maintained, the floors and counters were clean, and it was overall well kept for what I've seen from some gas stations. The employees were truly the highlight given how polite and welcoming they both were (name’s are Rhe and Atlas). I also want to note the food from the deli is fantastic. The sandwiches are so good, and Rhe being so willing to around my dietary restrictions showed patience I don't often see in night shift workers. I can’t express it enough, but it was a wonderful experience.

Jun 07, 2025 · Carol Vanessa

Store is always in great shape…customer service is always good…gas prices are always competitive….one of the few stops where people can stop and put free air into their vehicle’s tires 🚗 🚘 🚙

Aug 15, 2024 · Jeffrey Cellini

Happened to stop by from out of town. Great place, and the employee Rhe was super attentive to my needs.

Jun 11, 2025 · Alex McDowell

Great place to get a morning boost. Coffee is aways hot and fresh.

May 14, 2025 · Bryan Rudolph

Went to get Gatorade and order a medium vanilla shake. I didn’t say what size shake fast enough for the guy that waited on me. Had a name tag of drill sergeant he was rude to me and I let him know I didn’t appreciate how rude he was. He said sorry but that’s no way to treat a customer. The young lady with glasses was nice to customers and I complimented her. He was also having an attitude with an employee told her she needed to make the shake and she said in a nice way I have to cut pizzas and work on a doordash order. In a rude voice he said that just came in. He acted like he didn’t want to make my shake. If he’s a manager I suggest looking for someone in a customer friendly oriented background!!! I won’t be back here very rude!

Jul 20, 2024 · Kimberly Coon