Super Duper Car Wash

I had a very disappointing experience at Super Duper Car Wash today. I arrived around 12 PM to use the self-service car wash, and when I approached the right lane, it was empty with no other cars around. The barrier was raised, and I wondered if I could go in without paying. I noticed the machine was displaying a black screen, and when I clicked it, I saw that the previous customer had canceled, but the machine was still in use. My boyfriend and I clearly saw this. We waited for about two minutes, but no staff came to assist. The left lane had already cleared, and the customer had gone in, leaving no cars in front or behind me. I decided to reverse to the left lane. I turned on my hazard lights to alert anyone nearby (even though I knew it was a bit risky, as no other cars were present). However, the two staff members were still standing there chatting, and no one came to help. Just as I began to reverse (about 0.1 mile), one of the staff members shouted at me, saying it was dangerous. Yes, I know it’s dangerous, but why was no one offering assistance? They were just chatting and doing nothing. The staff member, an Indian man, seemed upset and criticized me, saying if I didn’t know how to use the machine, he could help. But at that moment, neither of the two staff members were offering any help, just chatting. I didn’t want to argue, so I just said "okay, keep going." He was impatient and insisted on proving that the machine wasn’t broken, so he rebooted it. While he spent time restarting the machine, he wasted more than the two minutes I had already been waiting. In the meantime, he kept saying I was yelling at them, but I wasn’t. Why would I waste time arguing with a staff member who speaks with a heavy accent and is clearly not interested in providing help? I am a paying customer. I came here to get my car washed, not to be blamed and treated poorly. I’ve been coming here for a long time, from the days of free car washes to paying $8, and I would always tip $2 when I gave $10 in cash. Now, the price has gone up to $10, and no help is provided, and the staff’s attitude has turned dismissive and lazy. I am a loyal customer, spending over $300 a year, and I visit weekly with my boyfriend. After today, I will never return. If this is how you treat your regulars, then it's not worth my time or money. Please review your staff and their attitudes.

Mar 03, 2025 · Sunny

I’ve been to many car washes in my time, and this is the best. The customer service is beyond excellent the manager, Jose and his crew are courteous and friendly, and make sure everything’s running properly they give you micro fiber towels for free to use and they re-washed them thoroughly. The vacuum is very powerful, they also have air to blow to get the water out of the creaks and crannies and Windex window cleaner if you ask . They have family programs starting at $20 a month for one car, $15 Additionally, for a second car. This is the program I have and it saves me money .The corner intersection location of the super Duper car wash is very convenient in and out. The hours are 7 AM to 7 PM every day of the week. I really really like this establishment and will be coming back soon.

Feb 24, 2024 · Daniel Prendiz

One of the best self help car wash in L.A county great service and prices. They also provide you with towels to dry your car and clean your windows and interior.

Mar 09, 2025 · Aurelio Sanchez

I recently visited Super Duper Car Wash, and it was a fantastic experience from start to finish. One of the best parts is their monthly subscription model – for just $25 a month, you can get a car wash every day. The setup is super easy, and the machines automatically detect your membership via your license plate, making the whole process seamless. The facility is clean, well-organized at an unbeatable value. Highly recommend this place if you are close to a location and you're looking for a quality car wash with convenience!

Sep 17, 2024 · David Carver

I chose the $16 package. After washing, there were still many places that were not cleaned. The vacuum cleaner is good, it would be better if there was water outside.

Jul 13, 2024 · ZC Dawson