StarWash and Lube

(14 reviews)

Car Wash Near MeUtahSalt Lake CountySalt Lake CityBallpark300 West

Salt Lake County . Utah

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  • 1480 300 W, Salt Lake City, UT 84115, USA

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StarWash and Lube Introduce

For those looking for a "Car Wash Near Me" in Salt Lake City, StarWash and Lube is located at 1480 300 W, Salt Lake City, UT 84115, USA.

StarWash and Lube offers automated car wash services. However, customer reviews raise concerns about the effectiveness of wheel cleaning, bug removal, and the quality of the rinse and dry cycles, as well as poor customer service.

One customer reported repeated issues with wheel cleaning and poor customer service, stating, "After paying the extra money to get my tires cleaned, the wash was not able to remove the dirt off my wheel rims. This is the third time this has happened. the two times before, the attendant gave me a rag to wipe off the rims. The third time, the attendant gave me attitude and would not give me a rag and would not refund my purchase. I felt very belittled and ripped off as a customer. Luckily, my credit card company refunded my money. The previous times i have been to this car wash, the wash was not able to remove the bugs off my front bumper. All in all, this place is a big waste of money. Find a competitor and give them the business that they deserve for providing a legitimate service." This review highlights concerns about the ineffective wheel cleaning, poor bug removal, and unprofessional customer service.

Another customer reported concerns about the rinse and dry cycles, stating, "While starwash does provide a better-than-average automated car wash, there is little pretreatment available. Additionally, the rinse is not adequate and my vehicle frequently is left with soap dripping from it. The dry cycle is mediocre and generally leaves my car with some water spots. The free vacuums are adequate. At $10+ it is not the best value for your money." This review highlights concerns about the quality of the rinse and dry cycles, as well as the overall value for the price.

These reviews indicate that StarWash and Lube has concerns regarding wash quality and customer service. Potential customers should be aware of the possibility of encountering these issues.

Therefore, StarWash and Lube is recommended with caution. Potential customers should be aware of potential issues with wheel cleaning, bug removal, rinse and dry cycles, and customer service. It is recommended to be prepared for potential inconsistencies in service and to consider alternative car wash options if these issues are significant concerns. The free vacuums are a plus, but the overall value for the price is questioned.

StarWash and Lube Location

StarWash and Lube Customer Reviews

After paying the extra money to get my tires cleaned, the wash was not able to remove the dirt off my wheel rims. This is the third time this has happened. the two times before, the attendant gave me a rag to wipe off the rims. The third time, the attendant gave me attitude and would not give me a rag and would not refund my purchase. I felt very belittled and ripped off as a customer. Luckily, my credit card company refunded my money. The previous times i have been to this car wash, the wash was not able to remove the bugs off my front bumper. All in all, this place is a big waste of money. Find a competitor and give them the business that they deserve for providing a legitimate service.

Jul 04, 2012 · Mitch Ga

While starwash does provide a better-than-average automated car wash, there is little pretreatment available. Additionally, the rinse is not adequate and my vehicle frequently is left with soap dripping from it. The dry cycle is mediocre and generally leaves my car with some water spots. The free vacuums are adequate. At $10+ it is not the best value for your money.

Sep 10, 2016 · Matthew Hammond

I got there platinum wash with 4 day guarentee so i can come back and get it done again for free within 4 days. the was was $14 not bad for out here but being from california where we have prime shines everywhere and you can get the same deal for $8 it is a little high. The wash itself was good most of the truck was clean it had been about 2 weeks of snow/salt/mud build up so pretty good. The dryers didn't quite do the trick so if you use this place bring a towel with you. Vaccumes worked great super powerful. My biggest complaint is on service I had a question about the wash i chose and no one was around. so i had to use their automatic pay device and go passed the gate to ask the attendent who guided me on the track even tho i was trying to talk to him he left his earbuds in and ignored me then after getting me on the track and started he took one out and let me ask my question but didn't have enough time to answer due to playing beat the clock with the truck going in the wash.. Overall i would say it was a good wash expierience customer service ok just early in the morning. i will be going back again and would recommend it.

Feb 15, 2013 · michael baker

The automatic car wash that actually gets your car clean. I've taken my LX470 through here a few times when it was really dirty thinking I was going to have to manually clean it again a few days later to get all the crud off. I was happy to find that that wasn't the case and it was nice and shiny. Its expensive but it does a good job.

Nov 12, 2015 · Nathan Roper

DO NOT GO TO THIS CAR WASH!!! I have a stock toyota tacoma and the last time I used this car wash my antenna was broken off. I told the staff and they were able to retrieve the antenna from inside the car wash. The acting manager was notified and took down all my information with reports that they will be in contact with my to get my antenna fixed. 2 weeks later, after not hearing from them, I called and the acting manager again took down my information and promised that I will be hearing from then. Called back at few weeks later and I got the run around and was told the manager was on lunch at 4:30 and should call back after 5. Its has been 5 weeks now and still no call back. THIS IS HOW THEY TREAT THEIR CUSTOMERS!! A simple call back and possibly a few free washes and I would have been happy. They apparently have a policy to take your money and then promptly ignore you. THEY CLEARLY DO NOT CARE ABOUT THEIR CUSTOMERS SO YOU SHOULD NOT CARE TO USE THEIR SERVICES.

Jul 26, 2013 · Dave Laisy