Splash Car Wash

Splash Car Wash ico

(582 reviews)

Car Wash Near MeConnecticutLower Connecticut River Valley Planning RegionCromwellShunpike Road

Lower Connecticut River Valley Planning Region . Connecticut

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  • +1 860-632-1234
  • locations.splashcarwashes.com
  • 23 Shunpike Rd, Cromwell, CT 06416, USA

Operating Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM

Splash Car Wash Introduce

For car owners in Connecticut, maintaining a clean vehicle is a year-round commitment. From the salt and grime of winter to the pollen and dust of spring and summer, your car's exterior is constantly battling the elements. A reliable and efficient car wash becomes an essential partner in preserving your vehicle's appearance and value. In Cromwell, CT, Splash Car Wash is a well-known name in local car care. This article aims to provide a clear, engaging, and informative overview of Splash Car Wash at 23 Shunpike Road, helping local Connecticut residents understand its services, features, and overall suitability for their car cleaning needs.

Location and Accessibility

Splash Car Wash is conveniently located at 23 Shunpike Rd, Cromwell, CT 06416, USA. This address places it in a highly accessible area of Cromwell, making it a practical stop for residents throughout the town and those commuting through the region. Shunpike Road is a key artery, ensuring that the car wash is easy to find and reach from various directions. Its strategic location allows for quick entry and exit, which is a significant advantage for busy Connecticut drivers who need to maintain their vehicles efficiently without extensive detours. The ease of access helps streamline the car care process, allowing you to get your car clean and be back on your way in no time.

Services Offered

Splash Car Wash offers a range of services designed to provide both express cleaning and more thorough detailing options, catering to diverse customer needs. Here's a breakdown of what you can typically find at this Cromwell location:

  • Automated Exterior Wash: This is the core offering, utilizing automated systems to clean your vehicle's exterior. Splash Car Wash provides various wash packages:

    • Express Exterior Wash ($12 single wash, $22 unlimited monthly): Includes an express exterior wash, SpotX Sparkling Finish, and Dry N' Shine.

    • Works Package ($19 single wash, $36 unlimited monthly): Builds on the Express Exterior Wash, adding Triple Foam Polish, Clearcoat Sealer, Tire Shine, Wheel Brite, and Undercarriage Wash.

    • Works Plus Package ($22 single wash, $42 unlimited monthly): The top-tier exterior wash, which includes all features of the Works Package plus Hot Wax.

  • Express Detailing: For those needing a quicker yet more comprehensive clean for specific areas, Splash Car Wash offers express detailing services, typically completed in 20 minutes or less:

    • Super Interior ($39.99): A thorough cleaning of the interior using air tools, with carpets and mats vacuumed, and the dash & center console cleaned and dressed. This service is designed to get your interior looking great quickly.

    • Carpet Express ($39.99): Focuses on cleaning and freshening carpets & mats, removing deep embedded dirt, and ensuring fast drying for a refreshed look.

    • Express Polish ($39.99): Delivers a deep, durable shine and protects the clearcoat finish, often coming with a 90-day guarantee and including free tire shine.

  • Free Vacuums: All customers, especially those with unlimited memberships, typically have access to free vacuums, allowing for a comprehensive interior clean after an exterior wash. For non-members, vacuums might be a paid service ($2 for 4 minutes).

  • A La Carte Add-ons: You can often enhance your wash with individual treatments like Tire Shine, Hot Wax, or Ceramic Shield for an additional fee.

Features / Highlights

Splash Car Wash aims to provide a convenient and effective car cleaning experience with several notable features:

  • Multiple Wash Packages: The tiered wash packages allow customers to choose the level of cleaning and protection that best suits their needs and budget, from a basic express wash to a more comprehensive "Works Plus" treatment.

  • Express Detailing Options: The availability of express interior cleaning, carpet care, and exterior polishing services means customers can address specific cleaning needs without committing to a full, time-consuming detail.

  • Unlimited Wash Memberships: For frequent car washers, the unlimited monthly plans offer significant value, allowing members to wash their vehicles as often as they like for a fixed price. These memberships often come with additional benefits (see "Promotions" below).

  • Free Vacuums for Members: This is a highly valued amenity for those with unlimited memberships, allowing them to keep both the exterior and interior of their vehicle consistently clean.

  • Convenient Location: As mentioned, the prime location on Shunpike Road makes it an easy stop for many residents and commuters in the Cromwell area.

However, it is crucial to address the significant customer feedback provided. Several recent reviews highlight serious concerns regarding vehicle damage attributed to the car wash, lack of accountability from management/ownership, and a perceived decline in value. Customers have reported dents, scratches, and malfunctioning equipment (specifically the roof roller for drying). They also claim that management does not follow up on damage reports or address customer concerns despite promises. The price of unlimited washes has also reportedly increased significantly without corresponding improvements in service, such as the absence of hand towel drying. These are critical factors for prospective customers in Connecticut to consider.

Promotions or Special Offers

Splash Car Wash frequently offers promotions, especially centered around its unlimited membership plans and app usage.

  • Unlimited Wash Memberships: The primary promotional offering is the unlimited monthly wash plan. Members can wash their car as often as they want for a single monthly fee. These memberships often come with perks like:

    • Unlimited washes at any Splash Car Wash location (where applicable).

    • Discounted oil changes (at locations offering this service).

    • Free towel exchange program.

    • Discounted family plans for adding additional cars.

    • Add-on discounts for interior cleaning services (e.g., $30 interior cleaning for members).

    • Air freshener upon sign-up.

  • App-Exclusive Deals: Downloading the Splash Car Wash App may provide benefits such as a signup bonus (e.g., "$20 in Your App Wallet to use on any Wash or Vac"). The app can also be a source for current special offers and to manage your membership.

  • Seasonal Sales: Splash Car Wash often features seasonal sales during major holidays (e.g., Memorial Day, Independence Day, Labor Day) with discounts ranging from 20% to 50% on wash packages and services. They may also run winter promotions.

  • Online Coupons & Deals: Various online coupon platforms may list active Splash Car Wash coupons, sometimes offering up to 50% off or specific dollar-amount discounts on washes or oil changes.

  • Referral Programs: While not explicitly stated for this location, car washes often have referral programs where existing members can earn rewards for bringing in new customers.

Potential customers are encouraged to check the official Splash Car Wash website, download their app, and look for in-store signage or online deals from reputable coupon sites to find the most current promotions before visiting.

Contact Information

For direct inquiries regarding Splash Car Wash in Cromwell, CT, please use the following contact details:

Address: 23 Shunpike Rd, Cromwell, CT 06416, USA

Phone: (860) 632-1234

Conclusion: Why this place is suitable for locals

For Connecticut residents in Cromwell seeking a convenient and accessible option for car cleaning, Splash Car Wash on Shunpike Road offers a range of automated wash packages and express detailing services. The location's ease of access and the flexibility of unlimited wash memberships appeal to busy individuals who want to keep their vehicles looking clean regularly. The provision of free vacuums for members and the availability of express interior services add to the convenience. However, it is imperative for local users to consider the recent and consistent customer feedback regarding vehicle damage, alleged lack of accountability from management, and perceived decline in overall value and service quality. While the stated services and offerings suggest suitability for quick and frequent car care, the significant concerns raised by multiple patrons regarding damage and customer service response warrant careful consideration. Prospective customers should weigh the convenience against these reported issues and exercise caution or explore alternative options for their car cleaning needs in the Connecticut area.

Splash Car Wash Photos

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Splash Car Wash Location

Splash Car Wash Customer Reviews

I never leave reviews but I'm leaving this one in hopes that others take it serious. I pride myself in keeping my car pristine. This car wash dented and scratched my vehicle. I called customer service and they said to go to the location and make a report. I did just that and patiently waited to be contacted by management about the case and to review the camera footage. I have not heard from anyone. I know the car wash damaged my vehicle because prior to driving to the car wash my car was parked at my home not driven because I had been sick. I did a full walk around my car prior to driving it and no dent was there before the car wash. Beware of this place they do not take ownership or care about their customers. I have been a monthly member for years and so is my husband we will no longer be members due to the poor response to this event. If you read other reviews I am not alone in the damage this car wash has caused to vehicles and the management responds poorly every single time. Do not be a victim to this car wash I'm left with 800$ in damages due to where the damage occurred. Its too bad they won't take ownership. *edit* I have reached out to management as the owners post says to. No calls or emails have been returned they are not taking care of the issue. They are belatedly ignoring it. Please think twice before using this car wash. They do not care about the customers or making things right.

Jun 17, 2025 · Brittany Appellof

There is ZERO accountability from management/ownership at this place. My wife’s car was damaged by this suddenly oft malfunctioning car wash (the windshield and roof roller hardly ever comes down to dry within the past year). Ownership refuses to take responsibility for any of their car washes mistakes, and management lacks follow-up and makes false promises. Readers, ignore the sentiments from any of the “owner’s” responses too, there is ZERO follow-up from them after my wife reached out 3x. It’s just to look good on paper on their behalf. Outside of not trusting businesses that do not take accountability or follow-up with their patrons when promised, the value has plummeted at this place. It used to be $14.99 for unlimited washes just 2-3 years ago and would have 1-2 people shammy-dry your car upon leaving. Now it is $36.99 a month FOR ONE VEHICLE. Not only have their been no major improvements in the past year (besides some BS scent spray), nobody dries the vehicles anymore and 70-80% of the time the roller never comes down to dry your windshield and roof. This place has fallen off a cliff in recent years due to ownership and management. Take your hard earned money elsewhere and avoid damages to your vehicle.

Jun 11, 2025 · Kyle Appellof

Within the past week I already had my car detailed and washed at another location. I woke up this morning to notice there was a stains on My passenger side.... I was panicked because I felt like I ruined the seat of a car I had for just a month. I wasn't able to return back to the previous location I went to before it closed so I went 20 minutes out my way to the Cromwell one. It was totally worth it! Jack was super friendly and understanding of my situation. He was able to clean the stains with ease. I would recommend this location to anyone and I will definitely return again even though it's 20 minutes out of the way because the service was just that good. Five stars all the way.

May 01, 2025 · bumla1752000

I come here for washes and details service and love the results. My truck has never looked better! Thank you for always accommodating my last minute lifestyle!

Feb 20, 2025 · Rebecca

Jake and his team are fantastic! I’ve had a membership for a couple of years now. They always do a great job are courteous and pleasant. Today Jake went even more above and beyond and jumped my car battery which was on the fritz. They really made my day.

May 29, 2025 · Beverly Cahill