Personal Touch Express Car Wash

Personal Touch Express Car Wash ico

(484 reviews)

Car Wash Near MeMassachusettsHampden CountySpringfieldPine PointBoston Road

Hampden County . Massachusetts

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 413-363-0328
  • flashcarwashes.com
  • 739 Boston Rd, Springfield, MA 01119, USA

Operating Hours

Business hours are not available at the moment

Personal Touch Express Car Wash Introduce

For drivers across Massachusetts, especially those navigating the busy streets and diverse weather of Springfield, keeping a car clean is a year-round commitment. From the challenging salt and grime of winter to the pollen and dust of warmer months, our vehicles face constant exposure. That's why having a convenient, reliable, and effective car wash is essential. In Springfield, Personal Touch Express Car Wash, now part of the Flash Car Wash network, aims to provide that very service to the local community.

Personal Touch Express Car Wash, located on Boston Road, is known for its express automatic wash services, designed to get your vehicle sparkling quickly and efficiently. They offer a range of wash options to suit different needs and budgets, from a basic clean to more advanced packages that provide extra shine and protection. A significant draw for many customers is the availability of unlimited wash plans, which offer great value for those who prefer to keep their cars consistently clean.

Recent customer feedback indicates that this location has been undergoing some changes or improvements, with anticipation for its reopening and new bays. While some past experiences suggest areas for improvement regarding staff conduct and initial pre-wash procedures, the underlying sentiment from loyal customers highlights a strong desire for its return, remembering it as "the best car wash there is." This article will delve into what Personal Touch Express Car Wash (now a Flash Car Wash location) offers to the Springfield community, detailing its location, services, features, and how it aims to be a go-to spot for a quick, easy, and clean car in Massachusetts.

Location and Accessibility

Personal Touch Express Car Wash is conveniently located at 739 Boston Rd, Springfield, MA 01119, USA. This address places it directly on Boston Road, a major thoroughfare in Springfield, ensuring excellent accessibility for residents throughout the city and from surrounding Western Massachusetts communities such as Wilbraham, Ludlow, and East Longmeadow. The strategic placement on a well-trafficked road makes it a highly visible and easy-to-reach destination for those needing a quick car wash.

Its location on Boston Road allows for seamless integration into daily commutes and errand runs, minimizing any detours or wasted time. For busy individuals and families, the ease of access means a car wash can be a convenient stop without disrupting their schedule. This prime location significantly contributes to its potential as a go-to spot for maintaining vehicle cleanliness in the Springfield area.

Services Offered

Personal Touch Express Car Wash, operating as a Flash Car Wash location, offers a streamlined menu of automatic car wash services designed for quick and effective cleaning. Their approach emphasizes speed and convenience while still providing various levels of care. Typical wash options and features include:

  • Tiered Automatic Washes: Customers can choose from several wash packages, typically named something like Silver, Gold, Platinum, and Diamond, with increasing levels of features:
    • Basic Clean: Designed to remove loose dirt and grime for a quick refresh.
    • Enhanced Washes: Higher-tier washes often include features such as:
      • Undercarriage Wash: Vital for removing road salt and debris, especially in Massachusetts winters. Included in Gold, Platinum, and Diamond washes.
      • Wheel Bright: Specialized cleaners for rims to tackle brake dust and road grime. Included in Gold, Platinum, and Diamond washes.
      • Triple Foam: Conditioning soap for paint, providing a more thorough clean and shine. Included in Gold, Platinum, and Diamond washes.
      • Clear Coat Protectant: To help preserve the vehicle's paint finish.
      • Simoniz Hot Wax & Shine: A premium wax application for a hand-wax quality finish and enhanced shine. Included in Platinum and Diamond Washes.
      • Simoniz Ceramic Sealant: For advanced protection, increased shine, and water repellency. Included in Gold and Platinum Washes.
      • Simoniz Carbonite: A Graphene-infused surface hardener for enhanced protection and shine. Exclusively in the Diamond Wash.
      • Rain Off: A protectant for the windshield to improve visibility in rain. Included in Diamond, Platinum, and Gold washes.
  • 120 hp Jet Dry: Powerful drying systems to ensure a streak-free finish.
  • Free Vacuums: A significant highlight, as many Flash Car Wash locations, including Personal Touch, offer "ALWAYS FREE VACS," allowing customers to clean their vehicle's interior after the exterior wash, making it a complete cleaning stop.

Features / Highlights

Personal Touch Express Car Wash, as part of the Flash Car Wash network, offers several key features and highlights that contribute to its appeal for local customers, despite some past challenges highlighted in reviews:

  • Express and Efficient Service: The "Express" in their name signifies a focus on speed and convenience. The automatic tunnel wash system is designed to provide a quick yet effective clean, ideal for busy schedules.
  • Always Free Vacuums: This is a major perk for many customers. The availability of powerful, complimentary vacuums allows for comprehensive interior cleaning after the exterior wash, providing excellent value and convenience.
  • Variety of Wash Packages: Offering a range of tiered wash options (Silver, Gold, Platinum, Diamond) allows customers to select the level of clean and protection that best suits their needs and budget, from a basic wash to premium treatments.
  • Advanced Cleaning Technology: Flash Car Wash locations utilize modern equipment and professional-grade products, including Simoniz Hot Wax & Shine, Ceramic Sealant, and Carbonite, designed to deliver a high-quality shine and paint protection.
  • Unlimited Wash Plans (Flash Pass): A highly attractive feature for frequent washers. These monthly plans provide unlimited washes for a single fee, offering significant savings for those who like to keep their car consistently clean, especially important in Massachusetts with its varied weather.
  • Anticipated Improvements: One customer review expressed excitement for the location to "re open" with "new bays," suggesting that the facility may be undergoing upgrades or renovations to enhance the customer experience, which is a positive sign for future service quality.
  • Family-Owned Business: Flash Car Wash prides itself on being a family-owned and operated business since 2012, aiming for a safe, pleasant, courteous, and expeditious washing experience.

Promotions or Special Offers

Personal Touch Express Car Wash, as a Flash Car Wash location, primarily offers its "Flash Pass" unlimited wash plans as a key promotion, providing significant value for frequent users. These plans allow customers to wash their car as often as they like for a single monthly fee. The pricing for these unlimited plans typically varies based on the chosen wash level:

  • Silver Wash Unlimited: Likely the most basic unlimited plan.
  • Gold Wash Unlimited: Includes features like Undercarriage Wash, Wheel Bright, and Triple Foam.
  • Platinum Wash Unlimited: Adds Simoniz Hot Wax & Shine and Ceramic Sealant to the Gold features.
  • Diamond Wash Unlimited: Their top-tier plan, often including all features like Carbonite, Rain Off, Hot Wax & Shine, and more.

Specific introductory offers for new unlimited plan sign-ups are also common. While the customer review mentioned past issues with staff demeanor and pre-wash procedures, the core offering of unlimited washes remains a strong incentive. Customers are encouraged to check the official Flash Car Wash website for the most up-to-date pricing and current promotions, or inquire directly at the 739 Boston Rd location. Given the desire for "new bays" expressed by a loyal customer, potential reopening specials or enhanced service packages might be introduced post-renovation. Always confirm the details of any plan or offer to ensure it meets your expectations.

Contact Information

For inquiries, service, or to learn more about the wash options and unlimited plans at Personal Touch Express Car Wash (Flash Car Wash), you can use the following contact details:

  • Address: 739 Boston Rd, Springfield, MA 01119, USA
  • Phone: (413) 363-0328
  • Corporate Contact Form/Inquiries: Flash Car Wash also provides a contact form on their website for general inquiries not related to monthly plan management.

It's always recommended to call ahead or check their official website for current operating hours, especially if the facility is undergoing renovations, and to confirm the availability of specific services. While past customer feedback mentioned issues with employee attitude, a direct call can help clarify any concerns and confirm the current state of operations.

Conclusion: Why this place is suitable for locals

For residents of Springfield and the surrounding areas in Massachusetts, Personal Touch Express Car Wash, now operating under the Flash Car Wash brand, offers a highly convenient and potentially valuable solution for vehicle cleanliness. Its strategic location on Boston Road ensures excellent accessibility, making it an easy and quick stop for anyone needing to maintain their car's appearance amidst their daily routines. This convenience is paramount for busy individuals and families in a region where vehicles are constantly exposed to various weather conditions and road elements.

The primary suitability for locals lies in the core offerings of an express automatic wash coupled with the significant benefit of "ALWAYS FREE VACS." This combination allows for a quick exterior clean followed by a thorough interior vacuuming, providing a comprehensive car care solution in one efficient visit. Furthermore, the availability of unlimited wash plans (Flash Pass) is a major draw for frequent washers, offering a cost-effective way to keep their cars sparkling year-round, which is particularly beneficial in a climate like Massachusetts.

While some past customer feedback highlighted challenges related to staff and initial pre-wash procedures, the expressed loyalty and anticipation for its "re open" with "new bays" suggest a strong underlying appeal and a commitment from the business to continuous improvement. For Springfield locals seeking a rapid, convenient, and value-driven car wash experience with the added perk of free interior cleaning, Personal Touch Express Car Wash remains a relevant option that, with ongoing improvements, aims to reclaim its spot as "the best car wash there is."

Personal Touch Express Car Wash Photos

Personal Touch Express Car Wash 0
Personal Touch Express Car Wash 1
Personal Touch Express Car Wash 2
Personal Touch Express Car Wash 3
Personal Touch Express Car Wash 4
Personal Touch Express Car Wash 5
Personal Touch Express Car Wash 6
Personal Touch Express Car Wash 7
Personal Touch Express Car Wash 8
Personal Touch Express Car Wash 9

Personal Touch Express Car Wash Location

Personal Touch Express Car Wash Customer Reviews

Cant wait for you guys to re open miss having the best car wash there is know love going there and seeing all the nice cars even the employees love seeing the subaru show up at there bay hopefully we still have the free vacuum and new bays

Jun 14, 2025Slowdown 302

It used to be a desent car wash for the $. Now the kids working there are HORRIBLE! There're just flat out lazy! They dont even wet your car before being washed!!!Not hard to use a water hose.馃が馃が馃槨 Dry washing people's cars is BS. You can see and feel the additide the second you pull in the bay! No more! 馃憢馃枑馃憢

May 29, 2025JAYMAG Brownstone

Car wash leaves a lot of soap on your car. I have been trying to contact a manager about the price increases coming to no avail. I have left several messages in the last week and still no call back. Not acceptable for what I pay a month.

May 02, 2025Alexa Harrison

I spent 5 minutes waiting for the automatic wash while the attendant spent those 5 minutes power washing the car ahead of me. A full 5 minutes power washing the car in the automatic bay.....I had to call the other attendant to get this moving. Ridiculous.......now I know why they're losing business

May 12, 2025Mary Keough

I'm in a monthly plan, I don't have time to come the wash all the time. Today I have a chance to come wash my car and the place is close. I don't remember anywhere it said the place was close on a Sunday. This is ridiculous........

Jun 01, 2025lyns lizaire