Pacific Carwash

Worst experience I have ever had. Paid $14 for gold wash, and the wash ended in 25 seconds and when you get down and look at the car, it’s not dried and the spots are still there. Never going back

Aug 23, 2022 · erupaka dheeraj

Carwash ID tag failed to scan numerous times so I waited nearly an hour for resolution, while the owner put me off because he was tied up w/ a vendor & his wife was clueless. Finally, I asked for a refund because the failed scanner issue wasn’t resolved. The owner would not issue a refund. I was left w/ a useless ID sticker and they kept my payment. Other than this, the pay as you go carwash is satisfactory. Just don’t ever prepay monthly. That’s the mistake I made.

Nov 28, 2021 · Yalonda Conrad

A machine wash with average performance for a cheap price. The true saving grace for this car wash is the unlimited access to the high quality vacuum stations for any customers of the auto wash, even for the 5$ minimal wash. The wash attendants are cool and let you use the cleaning stations for more than the posted 5 minute limit if you are polite. I'm bumping off one star because I haven't been able to determine a quality difference between the $5/7/12 washes. As a result I usually just get the 5$ wash every 3 weeks.

Feb 25, 2018 · Christian Hericks

This is one of the worse car wash place I have encountered. We recently signed up 3 of cars for unlimited wash. First 2 cars we got the basic and my car, the one I drive the most we upgraded to $39.99 (too pricey for a monthly wash). The basic price is comparable to other car wash places but $29.99 & 39.99 a very steep for the service it receives. They made us sign contract and explain their complicated cancellation policy which involves steps before you can fully cancel it. The problem started on first day when I noticed that the dryer isn't very effective and doesn't dry top area of the car. In addition, the spot free isn't really spot free since it doesn't dry properly it leaves water spots in many areas (hard water spots). This makes drying and wiping harder. The tire shines compound spreads all over the rim so I have clean the rims as well. The 2nd car wash had the wax dried on the paint so that took some work to remove it. Since I was my car every 3-4 days I was getting tired of these issues, so we decided to cancel one of the car's subscription. Because my wife had signed up with her credit card I couldn't just walk in and cancel it. She had to go in fill out the cancellation form and complete the process. She filled out the cancellation form at the end of May so I assumed because of their 30 day cancellation notice I will continue to use their service till end of June and it will cancel out. However, the service got terminated effective immediately but I still got charged for on June 1. I went and spoke to the folks at the Car Wash, they weren't any help at all. All I heard from the Husband & wife I suppose they are "It's non refundable" but I wasn't their asking for money back but to explain that the service should continue for the remaining of the billing period. They didn't budge and started saying if you thought you are going to cancel why even sign up. The guy started arguing and I told him why are you arguing with customer who brings business. We brought in 3 cars and we only wanted one car to be removed instead we ended up terminating all 3. This place is worse at customer service, owner is a jerk, and car wash sucks big time.

Jun 12, 2018 · Ali Raja

Tried this unlimited car wash out. After about 3 or 4 months went on a Sunday morning as usual. To my surprise my sticker was rejected. Come to find out the owner, Mike, name the cashier gave stated my card was rejected. Called my credit card company come to find out information submitted was not the same as other 3 months so my credit card declined it. I noticed that Pacific Car Wash had all my transactions appearing on their screen. In general you have 4 Sunday’s in a month, do the math, 5.00 per wash times 4 Sunday’s out the month, unlimited basic car wash monthly cost is 14.99. Loss of 5.01 per month. I suppose the Chinese man has actuaries or him and the wife go through all the customer accounts. Good luck!

Aug 05, 2018 · Kathleen Morphes