Monkey's Auto Spa

Extremely disappointing service!!! I had my car detailed here recently, and it was a huge disappointment. Yes, my car was dirty when I brought it in, but I expected to get it back clean – after all, that’s what I was paying $250 for. Unfortunately, they failed to meet even basic expectations. I specifically requested the roof interior to be cleaned, but they completely ignored it, leaving it as dirty as it was. The seats were still sticky in some places, and several areas were poorly vacuumed. It was clear that no real effort was made to do a thorough job. Honestly, this service wasn’t worth more than $150, and I was willing to pay that amount despite the lack of quality. I even approached the manager and gave them the option: either fix the issues or offer a discount. Instead, they chose to let me walk away dissatisfied, knowing I would leave this review. Save your money and go somewhere else where they value their customers and take pride in their work.

Nov 29, 2024 · Danila Semikov

Avoid this place at all costs. Should have just trusted my gut and paid ore for the work to be done in my local area. Owner claimed the poor work is ‘normal and what to expect when they wash cars in the same area as wrapping’ Confusing effort for success is a terrible thing. Over 50 areas with contamination, almost every panel is peeling at the edges 5 days later. Bad business management and poor quality control. Gave me 10% back as a nice slap in the face. Letting all my Rivian friends know to avoid this place. If you care about your car don’t take it here.

Mar 23, 2024 · Derrick Keo

I hit up Monkey’s Auto Spa for window tint. Specifically the windshield and front 2 windows. My mobile detailing guy flaked on me the same day so I decided to have Monkey’s Auto Spa detail my car as well. They did an amazing job, I will definitely be a returning customer. The owner Edgar is extremely professional and chill. My 2015 car was left looking as good as it did when I got it from the dealership. Thanks guys🙏🏻

Jun 06, 2024 · Jose Herrera

I took my GTS to Monkeys Auto Spa for a wash and was thoroughly impressed with the service they provided. Soozy did a great job and made sure to note any concerns and paid attention to every detail, from the wheels to the windows, and even took the time to dry my car off by hand to ensure there were no water spots Great customer service. Quick communication. Overall, I would highly recommend Monkeys Auto Spa to anyone looking for a great car wash experience in DTLA.

Mar 17, 2023 · Haris Ali Rana

I recently had the pleasure of visiting Monkey’s Auto Spa for window tinting on two vehicles, and I couldn't be more satisfied with the experience! From start to finish, Edgar, the owner, demonstrated exceptional customer service. Initially, there were a few hiccups in our order that caused some concern. However, Edgar went above and beyond to address these issues promptly and professionally. He took the time to listen to my fiancé's concerns and worked diligently until we found a solution that met our expectations. The quality of work at Monkey’s Auto Spa is outstanding—the tint looks fantastic on both cars! It not only enhances their appearance but also provides great UV protection as well. What truly stood out was how committed Edgar was to ensuring we left happy customers; his dedication made all the difference. If you're looking for top-notch window tinting along with excellent customer care in an inviting atmosphere, I highly recommend checking out Monkey’s Auto Spa! Thank you again for making this such a positive experience—we'll definitely return for future services!

Aug 24, 2024 · Marc Hodges