Laguna Niguel Car Wash

(274 reviews)

Car Wash Near Me California Orange County Laguna Niguel Crown Valley Parkway

Orange County . California

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Reviews

+1 949-495-4901
www.lagunaniguelcarwash.com
30081 Crown Valley Pkwy, Laguna Niguel, CA 92677, USA

Operating Hours

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 8:00 AM - 6:00 PM

Sunday 8:00 AM - 5:00 PM

Laguna Niguel Car Wash Introduce

Looking for a "Car Wash Near Me" in Laguna Niguel? Laguna Niguel Car Wash is located at 30081 Crown Valley Pkwy, Laguna Niguel, CA 92677, USA. You can contact them at (949) 495-4901 or +1 949-495-4901.

Laguna Niguel Car Wash has received mixed reviews from customers. While some have praised the excellent detailing and specialized services, others have expressed frustration with aggressive sales tactics and inconsistent customer experiences.

Key observations from customer reviews include:

Excellent detailing and specialized services, such as paint removal
Professional and detail-oriented staff (specifically mentioned Valentino)
Aggressive and persistent sales tactics for additional services
High-pressure sales pitches, even after customers decline
Reports of lost or unused prepaid services due to lost gift cards
Mixed opinions on the overall customer experience

Customers have reported positive experiences with the detailing and specialized services, particularly highlighting the exceptional paint removal work done by Valentino. However, a significant concern has been raised regarding the aggressive and persistent sales tactics employed by the staff. Customers have reported feeling pressured to purchase additional services, even after repeatedly declining. The high-pressure sales pitches have been described as annoying and have negatively impacted the overall customer experience. Additionally, there have been reports of lost or unused prepaid services due to lost gift cards, indicating a potential need for improved record-keeping or customer service in such situations. The customer's experience also shows that "No" may not be respected by the employees.

The reviews suggest that Laguna Niguel Car Wash offers excellent detailing services, but potential customers should be prepared for aggressive sales tactics. If you are comfortable with politely but firmly declining additional services, this location may be suitable. However, if you prefer a more relaxed and less pressured environment, you may want to consider alternative car washes in the area.

Laguna Niguel Car Wash Photos

Laguna Niguel Car Wash Location

Laguna Niguel Car Wash Customer Reviews

I had an amazing experience at Laguna Niguel Car Wash! Valentino went above and beyond to help remove paint from the hood of my Mercedes, and the results were flawless. The team here is professional, detail-oriented, and truly cares about their customers. If you’re looking for a car services/ wash you can trust, this is the place to go. Highly recommend! Obrigada 🫶🏼

Feb 21, 2025 · Joana Nichols

Decent hand car wash and exterior detail, but way too aggressive in trying to sell me additional services. Every time I go I get the nonstop “specials” pitch. I kept saying no, and the attendant just wouldn’t stop. So annoying! I fell for buying a polish and wax job in advance for nearly $200, received a gift card for it which I subsequently lost. Never got the service, money down the drain. My fault for losing the card but jeez, please, knock off the high pressure sales tactics. No means no. It’ll be some time before I return to this place if ever.

Feb 28, 2025 · Glenn England

I have used this car wash successfully for over 10 years. A few weeks ago an emblem on my vehicle came off while washing my car. The company was very responsive in identifying the issue, promptly ordering a replacement emblem and installing that emblem all without charge. In particular Valentino, Emilio and Mark were very helpful and responsive. I’m a very happy customer and will keep going back for more car wash services. Thank you

Nov 17, 2024 · Mark Nelson

We have been going to this car wash for about 20 years and have always been satisfied with the wash, as well as detailing. Recently one of our side mirrors glass was broken. They ordered the part and replaced it within two days. Thank you Emilio and Valentin.

Oct 25, 2024 · Ricki Svenkerud

Paid 40$ for super wash. This is what i get. Exterior cleaning is great BUT interior is what you see in the pictures; so many parts that needs to be clean and they forget to do it.

Jul 01, 2024 · MO JAVAHERI