Express Car Wash

Looking for a "Car Wash Near Me" in Santa Ana, CA? Express Car Wash is located in Santa Ana, CA 92707, USA.

Based on customer reviews, Express Car Wash has received negative feedback regarding its customer service and the owner's behavior.

Key points from customer reviews:

• Extremely Quick Wash: Customers report that the wash process is very fast, with one customer stating it took only 5 minutes to wash a car.
• Potential Distractions: One customer mentioned an interaction where a staff member appeared to be asking another customer for their phone number, suggesting potential distractions during the wash process.
• Rude Owner Behavior: Customers describe the owner as "a real piece of work" and "extremely rude."
• Time Limit Issues: One customer was yelled at by the owner for "being there too long" while cleaning their car, even though there were no other customers waiting.
• Lack of Customer Consideration: The owner's behavior is seen as inconsiderate, especially when there are no other customers waiting for service.

The reviews indicate that Express Car Wash prioritizes speed over customer service. The extremely quick wash time may appeal to some customers, but the negative feedback regarding the owner's rude behavior and lack of consideration is a significant concern. Potential customers should be aware of the possibility of encountering poor customer service and time limit issues.

If you are looking for a quick wash and are not concerned about customer service, Express Car Wash might be an option. However, if you value respectful treatment and a relaxed environment, it is recommended to consider other "Car Wash Near Me" options in Santa Ana. The owner's reported behavior suggests a lack of regard for customer satisfaction, which could lead to a negative experience.