Crystal Cave Car Wash

(189 reviews)

Car Wash Near Me California Los Angeles County Downey Imperial Highway

Los Angeles County . California

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Reviews

+1 562-923-1213
crystalcavecarwash.com
8845 Imperial Hwy., Downey, CA 90242, USA

Operating Hours

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday 7:00 AM - 6:00 PM

Crystal Cave Car Wash Introduce

For those looking for a "Car Wash Near Me" in Downey, Crystal Cave Car Wash is located at 8845 Imperial Hwy., Downey, CA 90242, USA. You can contact them at (562) 923-1213 or +1 562-923-1213.

Crystal Cave Car Wash has received negative customer reviews, primarily concerning damage to vehicles and poor customer service.

One customer reported issues with damage to their vehicle's paint, stating, "If you care about the paint on your car/truck, run as FAR AWAY from this place as possible! Their equipment put several big scratches near the top of my 6 month old shell that *was* in perfect shape. Sadly, I didn't notice the damage till the next day, and by then it was too late to say anything about it. But you have been warned. Don't risk your paint!!" This review highlights significant concerns about damage to vehicle paint caused by the car wash equipment.

Another customer reported poor customer service and issues with their subscription, stating, "i waited a month waiting for a call from the manager as I asked them before I canceled my subscription , I used to wash my car there for a year I got a flat tire once in the wash track and they made a report then I got nothing, last time before my renewal day the said I cant wash cuz of I exceeded the limit then I asked them to renewal it they said no u have to buy a single wash then I said renewal it early or cancel it and reactive it but they was so rude." This review highlights issues with rude staff, unresolved problems, and poor management of subscriptions.

These reviews indicate that Crystal Cave Car Wash has significant issues with both vehicle damage and customer service. Customers have reported scratches and other damage to their vehicles, as well as rude staff and unresolved customer service issues.

Therefore, Crystal Cave Car Wash is strongly not recommended due to the reported damage to vehicles and poor customer service. Potential customers are advised to seek alternative car wash options in the Downey area. The consistently negative reviews indicate a significant lack of customer satisfaction and potential for vehicle damage.

Crystal Cave Car Wash Photos

Crystal Cave Car Wash Location

Crystal Cave Car Wash Customer Reviews

i waited a month waiting for a call from the manager as I asked them before I canceled my subscription , I used to wash my car there for a year I got a flat tire once in the wash track and they made a report then I got nothing, last time before my renewal day the said I cant wash cuz of I exceeded the limit then I asked them to renewal it they said no u have to buy a single wash then I said renewal it early or cancel it and reactive it but they was so rude

Jan 23, 2025 · Mohammed Raafat

If you care about the paint on your car/truck, run as FAR AWAY from this place as possible! Their equipment put several big scratches near the top of my 6 month old shell that *was* in perfect shape. Sadly, I didn't notice the damage till the next day, and by then it was too late to say anything about it. But you have been warned. Don't risk your paint!!

Dec 22, 2021 · Bruce Herder

Izzy was there when I first pulled up to pay. It was my first time there. He made sure I knew how to pay, made sure my rear wiper was secure and was not gonna break off in the wash. Then around the corner met Liam before the wash and he gave clear instructions with hand signals and pointed to sign showing what to do. Really good vibes, highly recommend this place. Thank you folks. Didn't believe the scratches reviews but sure enough scratches on my car. I will be cancelling my membership immediately cause I'm sure they are not even gonna offer to fix it or at minimum fix their equipment to stop scratching people's cars. Stay blessed car wash, your employees are great but the equipment is failing you. The associates are the only reason for 2 stars and not one.

Jun 16, 2024 · Daniel B

Staff is friendly,, but the carwash does a really bad job cleaning your car. Took my wife's car and it left all the dirt in the hood, I thought maybe it was just a one day thing where the machine was not working properly. Today I took my car and it's even worst. Dirt dripping down all over. Too bad I was excited about the location.

Jun 28, 2019 · AlexBatman Bucio

Great place , 7 star car wash , $ 19.99 / month , 15 wash ...great staff.

Oct 29, 2024 · Ciro Hashem