What to Do if Your Car Needs Emergency Towing on a Busy Road

Published on Mar 05, 2025

What to Do if Your Car Needs Emergency Towing on a Busy Road

If you’ve ever found yourself stranded in your car on a busy road, you know how overwhelming and stressful the situation can be. Whether it’s due to a mechanical failure, an accident, or a sudden breakdown, the thought of needing emergency towing on a highway can make anyone anxious. I’ve been there myself, and let me tell you, it’s not just about waiting for help – it's about knowing what to do to stay safe and get the right kind of assistance as quickly as possible. In this article, I’ll walk you through what steps to take if your car needs emergency towing, especially in a busy or high-traffic area, and how to navigate this situation smoothly.

United Towing Service Inc.
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United Towing Service Inc.

26170 Adams Ave, Murrieta, CA 92562, USA

1. Pull Over to the Side Safely

When you experience a breakdown or need emergency towing, the first thing you should do is pull your vehicle over to the safest area possible. If you’re on a busy highway, it’s crucial to get off the main road to avoid further risk of accidents. If you’re still able to drive the car, try to maneuver it onto the shoulder or any available safe area, such as a parking lot or side street. However, I understand that this isn't always possible, especially when a car stalls suddenly. In my experience, I had a situation where my car completely died in the middle of a busy intersection. The priority is always safety – don’t hesitate to leave your car on the road if that’s the only option, as staying inside a broken-down vehicle in traffic is a far greater risk.

AutoZone Auto Parts
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AutoZone Auto Parts

5701 Broadway, Bronx, NY 10463, USA

2. Turn on Hazard Lights and Set Up Warning Triangles

Once you’ve managed to pull your car to a safer location, it’s time to alert other drivers of your presence. Turn on your hazard lights immediately. These flashing lights will warn other drivers that you’re having an issue and they should slow down or move over if possible. In addition, if you have warning triangles or road flares, now is the time to set them up around your vehicle. This was something I learned from a friend who once had to deal with a breakdown on a busy road at night. They had flares that illuminated the area around their car, which made it easier for approaching traffic to see them. When you’re dealing with a busy road, any measure to ensure visibility is worth it.

3. Call for Emergency Towing Assistance

Now comes the crucial part: reaching out for help. If your car needs towing, whether due to a flat tire, engine failure, or an accident, you’ll want to call for a towing service right away. Many people are concerned about the cost, but most comprehensive car insurance policies include roadside assistance for towing, especially in emergencies. If you’ve purchased roadside assistance coverage or if your insurer offers it, call them first. During a particularly hectic situation I faced, I was glad to have my roadside assistance coverage. I called them, explained the issue, and they dispatched a tow truck promptly. It took some time, but knowing that the service was included in my policy gave me peace of mind. Not all towing services offer emergency services for free, but understanding your insurance coverage can help minimize your costs.

4. Give Clear Instructions to the Towing Company

When you call for emergency towing assistance, make sure to provide clear details about your car’s location and the nature of the breakdown. Be prepared to tell them:

  • Your exact location, including the mile marker or cross streets if possible.
  • The make, model, and color of your vehicle.
  • Whether your car is in a hazardous position or causing an obstruction.
  • If you require towing to a specific destination, such as your home, repair shop, or dealer.

In one of my past experiences, I learned that clear communication with the tow truck driver was essential to prevent delays. The more information you can provide, the faster the response will be. Make sure to stay on the phone until the dispatcher has all the details they need, and ask if they will send an emergency service crew if required.

5. Stay Inside Your Car (Unless It’s Dangerous)

If you're waiting for help on a busy road, it’s usually best to stay inside your vehicle, especially if it’s dark or if traffic is moving quickly around you. Keeping your seatbelt on is crucial, as it offers additional protection in case of a secondary accident. However, if you are at risk of being hit by other cars (like on the highway or if your vehicle is in the middle of a lane), leave the car and move to a safer location away from traffic. When I was once stuck on a road with heavy traffic, I chose to stay in my car with the doors locked and hazard lights flashing, only stepping out briefly to place warning signs. Your personal safety should always come first, so trust your instincts.

6. Be Patient and Prepared for Delays

When you call for emergency towing on a busy road, you may experience some delays, particularly if the area is congested or if it's rush hour. Tow trucks may take longer to reach you if there are heavy traffic conditions or accidents in the area. I’ve been in situations where I waited almost an hour for assistance, so it’s important to stay patient. Bring along any essentials such as water, snacks, or a phone charger, and stay in touch with the towing company if there are any updates. While you wait, take a deep breath, knowing that help is on the way. It's crucial to stay calm and focused during this stressful time.

7. What to Expect When the Tow Truck Arrives

Once the tow truck arrives, you’ll be asked to sign a release form. The driver will assess the situation and make sure it’s safe to tow your vehicle. Depending on the type of breakdown, the truck may either tow your vehicle to a nearby service center or help with an on-site repair. For example, in the event of a flat tire, the tow driver may change the tire for you, if you have a spare available. I once had a tow truck driver change my tire when I was stranded and couldn’t do it myself – it’s a small but incredibly helpful gesture when you’re in a bind.

8. How to Avoid Future Emergencies

Once your car has been towed and you’re safe, consider taking a few precautions to minimize the chances of future breakdowns:

  • Regular maintenance: Make sure your car is serviced regularly, and keep track of tire pressure, oil changes, and other vital functions.
  • Keep emergency essentials in your car: A spare tire, jack, and emergency tools can be lifesavers in certain situations.
  • Ensure your roadside assistance coverage is active: Always check that you have the proper insurance and roadside coverage for emergencies.

By staying prepared and maintaining your vehicle, you can avoid these stressful situations in the future. As someone who’s faced a few emergencies over the years, I’ve learned that it’s always better to be over-prepared than to deal with a broken-down vehicle on a busy road with no support in sight.

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