How to Stay Safe During Roadside Assistance in the US

Published on Mar 27, 2025
How to Stay Safe During Roadside Assistance in the US

Real-Life Guide to Staying Safe During Roadside Emergencies

It was a cold November night on a deserted highway in Nevada when my car suddenly gave out. The dashboard lights went out one by one like falling stars, and the engine stuttered to silence. I pulled over to the shoulder, heart pounding, knowing I had to figure things out fast. That moment taught me more about roadside safety than any manual ever could. If you’ve ever been in a similar situation—or want to be prepared when you are—this guide is for you.

California Roadside Service
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California Roadside Service

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1. Recognize the Situation Immediately

The first few seconds after a car breakdown are crucial. If you notice strange sounds, dashboard warnings, or a loss of power, start preparing mentally to pull over. Don’t wait for the vehicle to stop moving entirely. Turn on your hazard lights immediately. This tells other drivers you’re experiencing trouble and alerts them to keep their distance.

AJ's Auto Glass & Detailing
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AJ's Auto Glass & Detailing

4404 S 84th St, Omaha, NE 68127, USA

1.1 Safely Pull Over

Always aim to pull over to the right-hand shoulder when it’s safe to do so. If you're on a highway, find the widest part of the shoulder. Avoid stopping on curves, hills, or blind spots where oncoming traffic can’t see you. If you can exit to a parking lot or rest stop, that's even better.

1.2 Turn Your Wheels and Set the Brake

Once you're stopped, angle your front wheels away from the road and apply your parking brake. This reduces the chance your car rolls into traffic if hit. It’s a small action that can save lives.

2. Stay Inside the Vehicle Unless Absolutely Necessary

This part might surprise some people. Unless your vehicle is smoking, on fire, or in a dangerous spot like a freeway lane, it's usually safer to stay inside. Getting out can expose you to speeding traffic, especially at night or in bad weather.

2.1 Make Yourself Visible

If you must exit the vehicle, always do so from the passenger side—away from traffic. Wear a reflective vest if you have one, and set up reflective triangles or flares at a safe distance behind your vehicle (roughly 10, 50, and 100 feet).

3. Contact the Right Help Immediately

Once you're in a secure spot, it’s time to call for assistance. I always keep the number of my trusted towing provider in my phone. You can also use roadside assistance apps or dial 911 if you're in immediate danger. For non-life-threatening issues, a local towing company or roadside service like those recommended by Rescue & Towing can make all the difference.

3.1 Be Clear and Accurate

When you call for help, describe your location using mile markers, nearby exits, or GPS coordinates. Mention the nature of the problem, whether you’re alone, and if you’re in a potentially hazardous spot. This helps dispatch prioritize your safety.

4. Know What to Expect From Towing Services

The first time I used a towing service, I wasn’t sure what was normal. Here’s what I’ve learned over the years:

  • The dispatcher should give you the name of the driver, ETA, and vehicle description.
  • A reputable tow truck should be clearly marked and the driver should show ID if requested.
  • Ask upfront about pricing and payment methods to avoid surprises.

5. Prepare Your Vehicle for Emergencies

While we can’t always prevent breakdowns, being prepared helps reduce stress and risk. I keep the following in my trunk:

  • Reflective triangles and a high-visibility vest
  • Portable jump starter and tire inflator
  • Flashlight and extra batteries
  • Basic first-aid kit
  • Phone charger and emergency contact list
  • Blanket and bottled water

6. Learn From Real-Life Events

I once met a driver who broke down at night in rural Texas without cell reception. He used a flashlight to signal a passing vehicle that called for help. Another friend’s car overheated in Arizona’s summer heat, but she avoided danger by staying inside with the windows cracked and waiting until a roadside team arrived. These stories remind us how quick thinking and preparation can prevent tragedy.

7. Use Common Sense and Trust Your Instincts

If something feels off—a tow truck shows up that you didn’t call, or someone approaches your car in a sketchy way—stay inside with the doors locked and call 911. Your safety is more important than being polite. Trust your gut, and if possible, keep a secondary emergency contact notified of your situation.

8. Find a Trusted Partner for Roadside Assistance

Not all towing companies are created equal. I’ve learned to rely on services that are vetted and reviewed by others. That’s why I recommend checking out Rescue & Towing—they specialize in helping you find the most reliable and safe roadside help anywhere in the US.

Being stuck on the side of the road is never fun—but with the right steps, it doesn’t have to be dangerous. With preparation, awareness, and a reliable towing partner, you can turn a stressful situation into a manageable one. Safe travels out there.

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