How Often Can I Use Towing Assistance? What You Need to Know About Towing Services

Published on Mar 10, 2025

We’ve all experienced the dread of being stuck on the side of the road—whether it’s a flat tire, engine failure, or some other unexpected car trouble. In those moments, knowing that towing assistance is just a call away brings some peace of mind. But one question I’ve been asked more than once is: how often can I use towing assistance? While it may seem straightforward, there are a few factors to consider before you pick up the phone to request help. Let’s dive into this topic and break it down so that you know exactly what to expect from towing services and roadside assistance programs.

United Towing Service Inc.
united towing
United Towing Service Inc.

26170 Adams Ave, Murrieta, CA 92562, USA

1. Understanding Towing Assistance Services

Towing assistance, especially when it comes to services provided by roadside assistance programs, is a valuable lifeline for drivers in emergency situations. Over the years, I’ve come to rely on these services more than once. Towing companies are there to provide assistance when your car is no longer operational due to various reasons, such as mechanical failure, accidents, or running out of fuel. However, there are some key points to understand about how often you can use towing assistance without running into extra costs or restrictions.

J & J Towing
j and j towing
J & J Towing

4560 N Webster Ave, Perris, CA 92571, USA

1.1 What Towing Assistance Typically Covers

Before we get into how often you can use these services, it's important to know what towing assistance typically includes. In general, the following services are often covered:

  • Flatbed towing for cars that are unable to move under their own power.
  • Roadside repairs like jump-starts or tire changes.
  • Fuel delivery if your car runs out of gas.
  • Lockout assistance if you’ve accidentally locked your keys inside the car.

1.2 How Many Times Can I Use Towing Assistance in a Year?

This is where things can get tricky. Many roadside assistance programs offer a certain number of towing services or emergency roadside events per year as part of their plan. However, the specifics can vary widely between providers, so here’s what I’ve learned from my personal experience and research:

1.2.1 Standard Coverage Plans

Most basic roadside assistance plans provide a limited number of towing services annually. For example, you might get 3–5 towing events per year, which is typically enough to cover situations like flat tires, minor breakdowns, or lockouts. I’ve used this coverage a couple of times, and honestly, it was a lifesaver during both daytime and nighttime emergencies.

1.2.2 Premium or Extended Coverage

If you opt for a more comprehensive roadside assistance package, the number of tow services can increase significantly. Some premium plans offer unlimited towing (within a certain mileage range) or even include additional perks like roadside assistance for accidents. In my case, upgrading to an extended plan saved me money in the long run because I ended up needing more than the standard towing services due to car troubles last year.

1.2.3 Pay-Per-Use Services

If you don’t have a roadside assistance plan or have used up all your allotted towing services for the year, you can still rely on pay-per-use towing services. However, the cost can quickly add up. I had to pay for towing once when I didn’t realize my membership had expired, and it was significantly more expensive than if I had been using my regular coverage.

2. Factors Affecting Your Use of Towing Assistance

How often you can use towing assistance isn’t just determined by your plan type. There are other factors that can affect how many times you can call for help. Understanding these factors can help you avoid unexpected charges or limitations on your service usage.

2.1 Membership Type and Limits

As mentioned, one of the biggest factors is your membership level. Standard coverage plans often have limits, but premium memberships might offer unlimited services for a higher annual fee. If you plan on using towing services frequently, a premium plan could be worth considering. I’ve personally found that paying a bit more each year can save a lot of hassle in emergency situations.

2.2 Distance and Location

The distance between your vehicle and the tow truck company’s base can also play a significant role in how often you can access towing services. Some providers offer free towing up to a certain number of miles, after which you’ll be charged per mile. In my experience, I’ve used towing services for relatively short distances (under 10 miles), so I didn’t have to pay extra, but I once had to use an extended towing service for a breakdown far from home, and the added miles were an additional cost.

2.3 Type of Breakdown or Emergency

Not all breakdowns qualify for towing assistance under every plan. For instance, if your car is stuck on private property or in a location where it’s not causing a safety hazard, some plans may not cover the tow. Additionally, if your breakdown is due to negligence (like running out of gas), some companies may limit coverage for that as well. I’ve learned the hard way that it’s always important to check the fine print on your service agreement to understand exactly what’s covered.

2.4 Frequency of Calls

Another thing I’ve noticed is that some towing providers might place restrictions on the frequency of towing calls you can make. While it’s unlikely you’ll run into issues if you call for help only once or twice a year, if you have a car that’s constantly breaking down, you might hit a service limit. Towing services are meant for emergencies, not for habitual use. If you find yourself needing frequent help, you may want to consider getting your car checked for mechanical issues or exploring a different service package.

3. Real-World Case: My Personal Experience with Towing Services

To give you a better understanding, let me share a personal story. A few months ago, I was on a road trip and my car broke down in the middle of nowhere. I was miles away from the nearest town, and it was already getting dark. Thankfully, I had a premium roadside assistance plan that provided unlimited towing within a 50-mile radius. I called for help, and within an hour, a tow truck showed up to take my car to the nearest service station.

The experience was a huge relief because I didn’t have to worry about extra charges for the tow, even though it was quite a distance. The tow truck driver was friendly, and the company kept me informed throughout the process. I was impressed with the service, but it also made me realize how important it is to have reliable roadside assistance when you need it most.

4. How to Make the Most of Your Towing Assistance

To get the best value out of your towing assistance service, there are a few tips that I’ve found helpful:

4.1 Regular Maintenance

The best way to avoid using towing services too often is to take care of your vehicle. Regular maintenance can prevent breakdowns and other issues that lead to a tow. I always schedule my car for routine checks, and it has helped me avoid several potential emergencies. This also helps in making sure my vehicle is roadworthy and reduces my chances of needing assistance frequently.

4.2 Choosing the Right Plan

When selecting a roadside assistance plan, consider your driving habits and where you spend most of your time. If you drive long distances frequently, a premium plan with extended towing coverage might be a smart choice. I’ve found that upgrading to a more comprehensive service gives me peace of mind, especially for long trips.

4.3 Know When to Use Towing Assistance

It’s important to know when to use towing assistance and when to call a mechanic instead. For minor issues like a flat tire or a dead battery, I try to solve the problem myself or with the help of roadside assistance. But for bigger mechanical failures, it’s better to let the professionals handle it. Calling for a tow in these situations can save you time and prevent further damage to your vehicle.

Ultimately, towing assistance is a service meant to help you when you’re in a pinch. Understanding how often you can use towing services, what your plan covers, and how to avoid unnecessary calls can ensure that you get the help you need without worrying about unexpected costs.

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