How to Request a Non-Emergency Car Tow
If you've ever found yourself in a situation where your car is stuck and you need it towed but it's not an emergency, knowing how to request a non-emergency car tow can save you time and stress. In this article, I’ll walk you through the steps and provide you with practical tips to make the process smoother.

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1. Understand What Constitutes a Non-Emergency Tow
Before you request a tow, it's important to clarify what qualifies as a non-emergency tow. A non-emergency tow typically refers to situations where your vehicle is not in immediate danger, such as:
- Your car has broken down in a safe location but is unable to start.
- Your car is parked illegally and needs to be moved.
- Your car needs to be moved from a private property or garage.
- You're relocating your vehicle to another location, like a repair shop or dealership.
Understanding these situations will help you determine whether a tow is necessary or if another solution might be more appropriate.

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2. Find a Reliable Tow Company
Once you've identified that you need a non-emergency tow, the next step is to find a reliable towing company. You can start by searching for local towing companies online. Make sure to read reviews and check if the company is licensed and insured to ensure safety during the process. Many towing companies offer both emergency and non-emergency services, so you'll want to confirm that they handle non-emergency requests as well.
3. Have the Necessary Information Ready
When contacting the towing company, be prepared to provide the following information:
- Your car’s make, model, and year.
- The exact location of your vehicle.
- Why you need the tow (e.g., breakdown, moving to a different location).
- If applicable, any special requirements such as a flatbed tow.
Having all the necessary details ready will help the towing company assess the situation and send the appropriate truck for your needs. It can also speed up the process and help prevent any confusion during the towing service.
4. Know the Costs Involved
Non-emergency towing services are typically more affordable than emergency ones, but it's essential to know the costs upfront. Be sure to ask the towing company for an estimate and inquire about any additional fees, such as distance charges, fees for special handling, or after-hours rates. Some companies might charge a flat rate, while others charge based on the mileage or time of day. Always confirm the price before the tow begins to avoid any surprises.
5. Check for Insurance Coverage
It’s also wise to check if your car insurance covers non-emergency tows. Many insurance policies include towing coverage as part of their roadside assistance plans. If your insurance policy includes this service, you might only be responsible for a small deductible or a set fee. Reach out to your insurance provider beforehand to verify if this is the case.
6. Consider Timing and Availability
Non-emergency tows usually aren’t as time-sensitive as emergency services, but they can still require some scheduling. When you contact the towing company, ask about their availability and the estimated time of arrival. If you're planning the tow during peak hours, like after work or on weekends, the wait time might be longer. Planning ahead can help minimize any delays.
7. Coordinate with the Towing Company
Once everything is set up, make sure to coordinate with the towing company regarding the final destination. Whether you're moving your vehicle to a repair shop or a parking facility, ensure that the towing company knows the exact address and any specific instructions for drop-off. You may need to give them access to the location where your car is parked, so ensure you're ready to assist when the towing truck arrives.
8. Be Prepared for the Tow
When the tow truck arrives, make sure your car is ready for transport. Ensure that it’s in a safe location and that you’ve removed any personal items from the vehicle. Depending on the type of tow truck used, the process may take a few minutes to complete. If your vehicle is in a tricky spot or if you have any special requests, let the tow truck driver know so they can accommodate your needs.
9. Final Thoughts
Requesting a non-emergency car tow doesn’t have to be complicated, but understanding the process and knowing how to prepare can help make it go smoothly. By following the steps outlined above, you can ensure that your car gets to where it needs to be without unnecessary stress or confusion. Whether you’re dealing with a breakdown or moving your car to a new location, always choose a reliable, professional towing company that can handle your needs efficiently.