Worthington Automotive

Had brakes done in April 2023. W.A. did a great job on my front brakes and forgot to lubricate my rear brakes. So now I'm replacing pads and rotors again after barely 15 months of light driving. So much for a great Groupon deal. I would go back get them to fix it, but they had my car all day long...I don't have that kind of time to deal with this after such a short time. I am so disappointed. Edit: I called the shop and they confirmed work would have been covered under their warranty but they refused to offer a partial refund. Why would I return to a shop that failed to install it right the first time placing my welfare at risk and taking a large amount of time to do it? If the pads were were bad, fine. This was a poor install job and no I will not trust you a second time and that should be a consumer right you respect and honor. Owner didn't even call back.

Aug 17, 2024 · ilea mathis

Excellent service, repairs on my vehicle were made in a timely and professional manner. Honest and friendly staff!! Women staff members made me feel like I can trust this company and the repairs suggested to me! Thank you!

Feb 14, 2025 · This Person

If I could leave 0 stars I would. Guy at the front desk with glasses thinks he really knows it all. Rude. Poor customer service, talks to you like you’re an idiot. What he was saying didn’t make sense so we had our car assessed by another automotive place that was rated better and they said Worthington automotive did not do the work correctly. Should have went to the other place first. Lesson learned.

Feb 13, 2025 · N L

Got my car serviced here multiple times for oil changes, spark plug and brake replacements. Had one instance where my car’s check engine light came on and when I took my car in they simply told me it was something that had gotten lose under the hood, fixed it and returned my car to me free of charge. Not only do they do good work but they’re honest about their work which is equally as important. Will be going back there soon!

Dec 19, 2024 · Torrelle Howard

My car was having major issues so I called. They got me in immediately and even gave me a loaner car to use while they checked it out. I got the estimate within two hours and car was done an hour later. I trust these guys completely and will always take my car here. Thank you!

Sep 24, 2024 · Jessica Bowersock