Windshield Pros Inc

Windshield Pros Inc ico

(127 reviews)

Auto Repair StationsIllinoisDuPage CountyLombardDupage Avenue

DuPage County . Illinois

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 630-812-3900
  • www.windshieldpros.net
  • 974 Dupage Ave, Lombard, IL 60148, USA

Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Windshield Pros Inc Introduce

Windshield Pros Inc. is a dedicated establishment within the "Auto Repair Stations" category, specializing exclusively in auto glass repair and replacement services. While many auto repair stations offer general mechanical work, Windshield Pros Inc. hones in on a critical safety and visibility component of every vehicle: its glass. Their mission is to provide efficient, high-quality solutions for damaged windshields, side windows, and rear windows, ensuring that local users drive safely with clear visibility and maintained vehicle structural integrity. They cater to a broad clientele, understanding the urgency often associated with auto glass damage and striving for convenience and reliability.

The environment at Windshield Pros Inc. is primarily designed for the precise and professional execution of auto glass services. This often extends to their mobile service, which brings the "shop" environment directly to the customer. For their physical locations, you can expect a clean, organized, and focused workspace. The service bays are equipped with specialized tools for glass removal and installation, adhering to strict safety protocols. A key aspect of their environment is the ability to maintain a controlled setting to prevent dust or contaminants from affecting the installation, especially for windshields, which are crucial for vehicle safety. The customer reception area, if applicable, is typically clean and professional, providing a space where clients can discuss their needs, receive quotes, and navigate insurance claims. Given their strong emphasis on mobile service, their service vehicles are essentially extensions of their physical environment, fully stocked with all necessary tools and supplies to perform installations properly at a customer's home, office, or other convenient location. This mobile capability underscores their commitment to customer convenience and efficiency, minimizing disruption to the customer's day.

Windshield Pros Inc. offers a specialized but comprehensive range of services focused entirely on automotive glass. Their core services include **windshield repair**, which is a cost-effective solution for minor damage such as rock chips, bullseyes, star breaks, and combination breaks, often preventing them from spreading. They utilize advanced techniques to restore the integrity of the glass and improve its appearance. When damage is too severe for repair, they perform **windshield replacement**, installing new glass that meets or exceeds manufacturer specifications. Beyond windshields, they also provide **side glass replacement**, **back glass replacement**, and services for other vehicle glass components like **quarter and vent glass**. For vehicles equipped with Advanced Driver-Assistance Systems (ADAS), Windshield Pros Inc. also offers **ADAS calibration services**, which are essential after a windshield replacement to ensure that safety features like lane-keeping assist, automatic emergency braking, and adaptive cruise control function correctly. They also offer **power window repair**, addressing issues with window regulators or motors. A significant part of their service model is their **mobile service**, where their certified technicians can travel to the customer's location for on-site repair or replacement, offering unparalleled convenience. They are also adept at handling **insurance claims**, working directly with most major insurance companies to streamline the process for their clients, often making the repair or replacement process hassle-free and sometimes even free of charge if the deductible is waived.

Several key features distinguish Windshield Pros Inc. in the auto glass market. A paramount feature is their team of **certified technicians**. Many of their technicians are Sika, LYNX, and I-Car certified, with an average of 20 years of experience in all facets of the auto glass replacement and repair industry. This level of expertise ensures professional, reliable, and high-quality workmanship. Another critical feature is the use of **Original Equipment Manufacturer (OEM) or OEM equivalent products**. This means all glass and adhesives meet or exceed the vehicle's manufacturer specifications and comply with all State and Federal safety regulations, ensuring that the new glass integrates seamlessly with the vehicle's structural integrity and safety systems. The **fast, free mobile service** is a highly convenient feature, allowing customers to get their auto glass repaired or replaced at their home, office, or any preferred location without disrupting their day. They often offer **same-day installation** if contacted before a certain time, providing quick turnaround for urgent needs. A strong commitment to **customer satisfaction** is a consistent feature, often backed by a **nationwide lifetime warranty** on defects in materials or workmanship for as long as the customer owns the vehicle. Their expertise in **handling insurance claims from start to finish**, including direct billing to insurance companies, simplifies a potentially complex process for customers. Furthermore, their large inventory of glass and access to major suppliers ensure prompt service, even in emergency situations. The emphasis on safety, highlighting that the windshield is an integral part of the vehicle's structural integrity and crash management system, reinforces the importance of professional installation.

Windshield Pros Inc. utilizes various promotional strategies to attract and serve its customer base effectively. A highly visible promotion is their **fast, free mobile service**, which is heavily advertised for its convenience. They often promote **free quotes**, allowing potential customers to easily inquire about costs without commitment. Specific promotional offers might include **discounts on windshield replacements** (e.g., "Save 50% Off List Price Of Replacement Windshield" as seen in some information) or special pricing for **rock chip repairs** (e.g., through platforms like Groupon, offering tiered pricing for one or two repairs). Their ability to work with **insurance companies** and assist with claims is a major promotional point, emphasizing that glass losses are often covered under comprehensive policies and usually do not affect premium ratings. They stress that for insurance claims, it will "never cost you more than your deductible… if you have one," making the service financially appealing. Some promotions might include **cash back rebates** on windshield replacements when using insurance, particularly in certain regions. The **lifetime warranty** on their work is a powerful ongoing promotion, instilling confidence in their long-term reliability. Digital marketing, including a user-friendly website, online quote forms, and presence on local business directories, is crucial for showcasing their services and promotions. They also highlight their certifications and years of experience as a testament to their professionalism and quality, acting as a continuous promotion of their expertise. By focusing on convenience, quality, and financial benefits, Windshield Pros Inc. effectively communicates its value to the local community.

Windshield Pros Inc Photos

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Windshield Pros Inc Location

Windshield Pros Inc Customer Reviews

A funeral Flag fell off of a car and shattered my windshield. They came out within 48 hours to fix it. Ted and Jim are very professional, explained everything and did an amazing job. If I needed anything again I would definitely use them again.

Apr 19, 2025 · Mere Wp

Great windshield replacement experience today! - upfront pricing (I was worried about the recalibration add on during the process but it was well explained and I didn’t have to pay extra). Great customer service from Darlene. - professional work. Ted’s 26 years of experience shows! - punctual / flexible on location. Hope you don’t need such service but highly recommend it in case you do.

May 06, 2025 · Jordan Zhu

Would 100% recommend! I just had my Tesla Model Y windshield replacement at Windshield Pros they're amazing. A very reasonable, very punctual, and they are so honest. I'm very happy with the job they did on my car. Thank you guys.

Apr 15, 2025 · zane kazi

This place is great. They answer the phone and they're up front with their pricing. They'll even come to your house to do a repair. I called some of the other companies that the insurance companies were promoting and their customer service was terrible. I will be using windshield Pros for my entire fleet.

Sep 06, 2024 · Frank Sibs

My boyfriend visited because he shattered the back window of his work truck. They were able to get the replacement done within a few hours. Hannah was amazing over the phone and in person! Billy did a great job with the work. We were very happy with the results!

Jan 17, 2025 · Katrina Vallort