William's Service Center, Inc.

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 260-483-1676
- www.williamsservicectr.com
- 10050 Mayhew Rd, Fort Wayne, IN 46825, USA
Operating Hours
William's Service Center, Inc. Introduce
William's Service Center, Inc., situated at 10050 Mayhew Rd, Fort Wayne, IN 46825, USA, operates as a comprehensive "Auto Repair Station" serving the Fort Wayne community. This family-owned business prides itself on delivering honest and professional automotive repair and maintenance services, catering to both foreign and domestic vehicles. As a certified NAPA AutoCare Center, they aim to combine the benefits of a national network with the personalized touch of a local, family-run establishment.
The environment at William's Service Center, Inc. is typically designed for efficiency and customer service. As a professional auto repair shop, it features a clean and organized reception area where customers can check in and consult with service advisors. The service bays are equipped with modern automotive technology and tools, essential for handling a diverse range of repair and maintenance tasks. This includes diagnostic equipment, lifts, and specialized tools for various vehicle systems. The overall atmosphere strives to be professional and trustworthy, reflecting their commitment to customer satisfaction and adherence to a strict Code of Ethics as a NAPA AutoCare Center. While most experiences are positive, as indicated by reviews mentioning quick service and honesty, occasional challenges with scheduling or communication can occur, which is not uncommon in busy service centers. However, the intent is clearly to provide a welcoming and efficient service environment where customers feel confident about the care their vehicle receives.
As a full-service "Auto Repair Station," William's Service Center, Inc. offers an extensive list of automotive services. Their offerings encompass routine preventative maintenance, including essential **oil changes and oil filter services**, **tire services** (such as new tire installation, rotations, balancing, and flat repairs), and **wheel alignments**—a service praised by customers. They are equipped to perform **engine repair and diagnostics**, handling everything from check engine light issues to more complex internal engine problems. **Brake service**, including pad and rotor replacement, fluid checks, and system diagnostics, is a core offering ensuring vehicle safety. They also provide comprehensive **transmission services**, **cooling system flushes**, and **air conditioning service** to ensure comfortable and efficient vehicle operation. Other services include **electrical system troubleshooting and repair**, **exhaust system services**, **front-end work**, **suspension and shock repair**, **belt and hose replacement**, and **battery testing and replacement**. They also cater to **diesel service and repair**, broadening their scope of expertise. Furthermore, William's Service Center emphasizes **complete diagnostic services** and the use of the **latest automotive technology** to accurately identify and resolve vehicle issues, making them a versatile choice for most major and minor automotive needs.
William's Service Center, Inc. boasts several key features that contribute to its reputation and customer appeal. A significant feature is their status as a **family-owned business**, which often translates into a more personalized approach to customer service and a stronger emphasis on community trust. Their team consists of **quality ASE (Automotive Service Excellence) certified technicians**, ensuring that repairs are performed by trained professionals utilizing up-to-date automotive technology. This certification is a strong indicator of competence and reliability. As a **certified NAPA AutoCare Center**, William's Service Center adheres to a strict Code of Ethics, pledging to perform high-quality diagnostic and repair services at a fair price using quality NAPA parts. This affiliation also provides customers with the added benefit of a **24-month/24,000-mile Nationwide Warranty** on qualifying repairs, which offers substantial peace of mind far exceeding typical industry averages. The company also highlights its many years of experience in car repair, emphasizing that their technicians have worked on diverse vehicle makes and models. Their commitment to honesty is a recurrent theme in customer feedback, with one reviewer explicitly stating, "They were honest with me unlike Tuffy who wanted to charge me $2,000 for unneeded repairs." This commitment to integrity is a major feature that builds long-term customer loyalty. They also emphasize "Best Customer Service And Support" and the use of "the Latest Technology."
Regarding promotional information, William's Service Center, Inc., like many reputable auto repair shops, may offer various deals to attract and retain customers. While specific, time-sensitive promotions are best verified directly, common offers might include discounts on routine services such as oil changes, tire purchases, or seasonal maintenance packages. Their affiliation as a NAPA AutoCare Center means customers may also benefit from national NAPA promotions, which can include rebates on parts, special financing options, or seasonal savings. They often leverage their website to list services and might also feature "Coupons" or "Special Offers," as suggested by their website structure. The NAPA AutoCare program itself acts as a significant "promotion" by offering a nationwide warranty and a code of ethics that reassures customers of quality and fair practices. For the most current and specific promotional information, local users are encouraged to visit their website, contact William's Service Center, Inc. directly via phone at (260) 483-1676 or +1 260-483-1676, or visit their location at 10050 Mayhew Rd, Fort Wayne, IN 46825, USA. Their sustained positive reputation for honesty and quality service also serves as a powerful, ongoing form of promotion within the Fort Wayne community.
William's Service Center, Inc. Photos
William's Service Center, Inc. Location
William's Service Center, Inc. Customer Reviews
They took care of my oil change, new tires, and alignment and had it done a day before I expected! They were honest with me unlike Tuffy who wanted to charge me $2,000 for unneeded repairs. I will go back to William's Service Center.
Mar 08, 2025 · Jordan Heckler
I have going to Willams Service center for 4 years for oil changes and a few minor things. They have always been pleasant and very helpful. I called Saturday morning because I had a check engine light on for 2 days and a P0014 code. Spoke a pleasant guy told me what to check and to call Monday morning if it hadn't changed. So I called this am and spoke with Matt and he said he couldn't get it in for 2 weeks..... But when I was in to get me oil changed and alignment. In February there was at least 5 people just walked in with issues and they took them right...... Thanks Matt for no help today.... I guess it's time to find a new auto service!!!!! Tierra Tierra Monroe
Mar 10, 2025 · Tierra Monroe
If I could, I’d give 10 stars to William’s Service Center!! They have restored my trust in mechanics (and that’s saying something)! 👎Fort Wayne Toyota told me I needed new brakes, rotors, and a major repair on a leak in my engine that had oil “running all over the side of the engine”, and would cost me $4,800! The brakes and rotors would be $600 front and rear each. Williams charges $350-400 for brakes and rotors. Took it to WILLIAM’s SERVICE CENTER for second opinion on the leak, Matt calls me to tell me 💥THERE IS NOTHING WRONG WITH MY VEHICLE!! 💥There is NO leak! AND the brakes and rotors are FINE!! 💥They didn’t charge me a penny!! Let me tell you, as someone who doesn’t speak “car”, this kind of honesty is absolutely priceless!! But their prices are the lowest around to boot (I called 3 other places to get brake quotes)!! 🫡👏🎉🎉
Nov 09, 2024 · Angie Stark
I can't say enough about William's Service Center. An absolutely amazing group of great guys that do more than take care of business. They create relationships with their customers and make you feel like you're part of the family. I recently had my entire exhaust replaced on my F-150 and couldn't have asked for better service, price, or experience. If you're not going there you need to be asking yourself why not. I'm looking forward to my next automotive need so I can go back. I love this place!
Oct 15, 2024 · M T
I've had brake work done and exhaust manifold work done on RAM 1500. Williams Service Center does an excellent job being fully transparent. The price is well worth the service and repair. I have gently used vehicles and as we all know vehicles need repair the older they get. This is my number one choice for repair in Fort Wayne.
Jun 22, 2024 · Cory Trast
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