Wiles Automotive Service LLC

(36 reviews)

Auto Repair StationsOhioAshtabula CountyRomeU.S. 6

Ashtabula County . Ohio

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Business hours are not available at the moment

Wiles Automotive Service LLC Introduce

For local users in Coral Springs, Florida, and the surrounding South Florida area, Wiles Automotive Service LLC stands as a distinguished "Auto Repair Station" known for its specialized expertise in European vehicles, while also providing comprehensive repair and maintenance services for all car makes and models. Established in 2000, this family-owned business prides itself on offering dealership-level quality and professionalism without the associated high prices, making it a highly attractive option for discerning vehicle owners.

The environment at Wiles Automotive Service LLC is designed to be modern, spacious, and customer-friendly. Boasting a newly rebuilt shop with over 10,000 square feet of workspace, it is equipped with the latest diagnostic equipment, specialty tools, and factory scan computers necessary to handle a wide array of automotive issues, from routine maintenance to complex repairs. Beyond the functional shop area, Wiles Automotive Service LLC features a comfortable and well-appointed 2,500 square foot showroom and waiting area. This customer space is designed for convenience, often stocked with coffee, snacks, comfortable couches, and equipped with Wi-Fi, aiming to make the waiting experience as pleasant as possible. The overall atmosphere emphasizes professionalism, cleanliness, and a welcoming approach, reflecting their commitment to customer satisfaction.

Wiles Automotive Service LLC offers an extensive range of services, with a particular focus on European automotive brands such as BMW, Mercedes, Audi, Porsche, Land Rover, and Volkswagen. However, their expertise extends to all car makes and models, ensuring a broad service capability. Their comprehensive services include:

  • General Auto Repair & Maintenance: This covers a vast array of common car repairs and preventative maintenance services crucial for vehicle longevity and performance.
  • Preventative Maintenance: Routine servicing to minimize breakdowns, including oil and filter changes (conventional, synthetic blend, full synthetic), fuel filter replacement, transmission services, differential service, brake fluid flushes, and coolant flushes.
  • Brake Repair & Service: Comprehensive brake maintenance and repair, including pad replacement, rotor replacement, and brake fluid flushes, essential for safety.
  • Diagnostic Services: Utilizing advanced computer diagnostics to accurately identify issues, including check engine light diagnosis. They offer a free level-one safety inspection with every visit.
  • Tire Services: Sales of new tires, mounting, balancing, and tire repair services.
  • Steering & Suspension Repair: Addressing issues with struts, shocks, tie rod ends, ball joints, and other components related to vehicle handling and ride comfort, including 2WD & 4WD alignments.
  • Engine Repair & Replacement: Comprehensive engine services, including timing belt/chain replacements, serpentine/drive belt replacements, ignition coils, spark plugs, and addressing more complex engine issues.
  • Transmission Repair & Replacement: Full transmission services to ensure smooth gear shifting and power delivery.
  • AC Service & Replacement: Diagnosis, repair, and replacement of vehicle air conditioning systems.
  • Electrical Diagnostics: Troubleshooting and repairing electrical system issues.
  • Starting & Charging System Repair: Checks and replacements for batteries, alternators, and starters.
  • Fuel System Repair: Addressing issues with fuel pumps and fuel delivery.
  • Exhaust System Repair: Repair and replacement of mufflers and exhaust components.
  • Cooling System Maintenance: Radiator, water pump, and thermostat replacements.
  • Manufacturer Recommended Service: Adhering to factory maintenance schedules to keep vehicle warranties valid and ensure optimal performance.
  • Vehicle Inspections: Performing safety inspections to ensure vehicles meet regulatory standards.

Several features distinguish Wiles Automotive Service LLC, contributing to its strong reputation as an "Auto Repair Station." A standout feature is their Master Certified Mechanics and ASE-Certified auto mechanics, whose decades of combined experience ensure high-quality, reliable repairs. They offer an impressive 3-year unlimited mile warranty on OEM parts with repairs, providing exceptional peace of mind for customers. Customer convenience is also a high priority, evident in their free local shuttle service and the availability of rental and loaner car options (including their own personalized Jettas or arrangements with Enterprise/Uber), which significantly reduce the burden of being without a vehicle during repairs. Their commitment to transparency is reflected in their often 20% less pricing compared to local dealers and their free level-one diagnostic. They also honor and work with extended warranties, providing valuable support to customers with existing coverage. Furthermore, their specialization in European vehicles, coupled with the ability to service all makes and models, positions them as a versatile and expert choice for a wide range of automotive needs.

Regarding promotional information, Wiles Automotive Service LLC, like many customer-focused "Auto Repair Stations," utilizes various strategies to attract and retain clients. While specific, time-sensitive deals would require direct inquiry, common promotional elements and advantages they highlight include:

  • Competitive Pricing: Actively promoting their ability to offer high-quality service at prices often significantly lower than dealerships. This is a core part of their value proposition.
  • Extended Warranty Coverage: Emphasizing their 3-year unlimited mile warranty on repairs, which is a strong selling point for customer confidence and trust.
  • Free Diagnostic/Safety Inspection: Offering a complimentary level-one safety inspection serves as an enticing initial offer to bring customers into their shop and demonstrate their expertise.
  • Convenience Services: Highlighting their free shuttle service and loaner/rental car options as benefits that minimize disruption to a customer's daily routine, especially for longer repairs.
  • Financing Options: Partnering with financial institutions to offer payment options, such as 0% interest for 6 months, makes unexpected or larger repairs more manageable for customers.
  • Specialization in European Vehicles: Marketing their specific expertise in BMW, Mercedes, Audi, and other luxury European brands to attract owners of these vehicles who seek specialized, non-dealership service.
  • Customer Testimonials and Reviews: Leveraging positive feedback from satisfied customers to build trust and demonstrate their commitment to excellent service. Their online presence often features customer reviews prominently.
  • Online Appointment Scheduling: Promoting the ease of booking appointments through their website, streamlining the customer experience.

For the most current and precise promotional details, it is always recommended for local users to visit the Wiles Automotive Service LLC website or contact them directly. Their promotions are geared towards showcasing their commitment to quality, value, and customer convenience, making them a compelling choice for comprehensive auto care.

In conclusion, Wiles Automotive Service LLC stands as a premier "Auto Repair Station" in the South Florida region, offering specialized expertise in European vehicles alongside a full spectrum of general automotive repair and maintenance services for all makes. Their modern facility, highly skilled technicians, comprehensive service offerings, generous warranty, and customer-centric amenities like loaner cars and shuttle service, coupled with competitive pricing, position them as a reliable, high-quality, and convenient solution for local users' automotive needs.

Wiles Automotive Service LLC Location

Wiles Automotive Service LLC Customer Reviews

Everytime I need repairs to any of my vehicles, I go here. I started using this service several years ago and have never been disappointed. In the past it was a 50/50 chance of actually getting things repaired from other companies. I'd drop off the vehicle and often take it home only for me to repair it myself. Wiles is quick and thorough. I don't believe you will be disappointed.

Mar 11, 2020 · Larry Rickard

I have no hesitation in going to Wiles automotive for repairs on my car. Have confidence in knowing that I am getting the best services there. Wiles automotive services represents honesty, integrity and guarantees the best service you can get. Highly recommend...

Feb 28, 2017 · Marie Stoutenboro

Rocky has always taken great care of my vehicles. I highly recommend this place. - Nick Foglio

Dec 20, 2021 · Pride Landscaping

They did exactly what they said they would do in a timely manner. My only slight negative is that they do not call the customer to apprise them that it will take longer than expected.

Sep 22, 2017 · Margaret

I love it here!!! They go out of the way to make sure you get great service!!!!

Jan 17, 2018 · Gennyfer Hinkle