Wheelers Auto Body and Collision Center Marshfield

(8 reviews)

Auto Repair StationsWisconsinWood CountyMarshfieldSouth Central Avenue

Wood County . Wisconsin

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  • Intro
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  • Reviews
  • +1 715-387-1200
  • www.wheelersgm.com
  • 2711 S Central Ave, Marshfield, WI 54449, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Wheelers Auto Body and Collision Center Marshfield Introduce

For drivers in Marshfield, WI, and the surrounding areas facing the aftermath of a collision, Wheelers Auto Body and Collision Center Marshfield stands as a highly recommended and reliable solution. Conveniently situated at 2711 S Central Ave, Marshfield, WI 54449, this facility is a specialized "Auto Repair Station" that focuses specifically on restoring vehicles to their pre-accident condition, both cosmetically and structurally. You can contact them directly at (715) 387-1200 or via mobile at +1 715-387-1200.

While general "Auto Repair Stations" often handle mechanical issues, Wheelers Auto Body distinguishes itself by specializing in collision repair, bodywork, and vehicle restoration. They understand that dealing with vehicle damage and insurance claims can be stressful, and their service is designed to simplify this process for their customers, ensuring a smooth and satisfactory experience from start to finish.

Environment and Atmosphere

The environment at Wheelers Auto Body and Collision Center Marshfield is professional, organized, and focused on the intricate process of vehicle restoration. As a dedicated body shop, the facility is equipped with specialized tools and equipment for frame straightening, paint booths, and precision bodywork. The atmosphere is designed to instill confidence in customers, demonstrating their capability to handle complex repairs. Despite the technical nature of the work, the customer reviews highlight a friendly and knowledgeable staff. The open communication, as praised by customers, contributes to a transparent and reassuring environment, which is crucial when dealing with vehicle damage and insurance processes.

Comprehensive Services Offered

Wheelers Auto Body and Collision Center Marshfield provides a complete suite of services aimed at repairing vehicles after collisions or other damage. Their expertise covers all aspects of body repair and restoration, ensuring vehicles are not only aesthetically pleasing but also structurally sound and safe. While a full list of specific services isn't provided, their specialization implies the following:

  • Collision Repair: This is their primary service, encompassing the repair of damage resulting from vehicle accidents. This includes minor dents and scratches to major structural damage.
  • Frame Straightening: Utilizing advanced equipment to restore a vehicle's frame to factory specifications, which is critical for safety and proper alignment after a significant impact.
  • Dent Removal and Panel Replacement: Expert techniques for repairing or replacing damaged body panels, ensuring seamless integration and a flawless finish.
  • Professional Painting: High-quality paint matching and application to restore the vehicle's original color and finish, using advanced paint booths for a dust-free environment and durable results.
  • Unibody Repair: Specialized repair techniques for vehicles with unibody construction, ensuring structural integrity is restored.
  • Restoration Services: Beyond accident repair, they may offer services to restore older vehicles or address cosmetic issues beyond collision damage.
  • Insurance Claims Assistance: A key feature highlighted by customers, they excel at assisting clients with the often-complex process of filing and managing insurance claims. As one customer noted, "Brian B took care of everything," which significantly alleviates customer stress. They work directly with insurance companies to streamline the repair process.
  • Glass Repair and Replacement: Repairing or replacing damaged windshields, side windows, and rear windows.
  • Detailing and Cleaning: As evidenced by a happy customer whose car was "returned to me clean inside and out," they go the extra mile to present the repaired vehicle in pristine condition.
Key Features and What Sets Them Apart

Wheelers Auto Body and Collision Center Marshfield has garnered strong positive feedback due to several distinctive features:

  • Exceptional Customer Communication: Customers consistently praise their "open communication" and the staff's ability to keep them informed throughout the repair process. This transparency is vital for customer satisfaction, especially when dealing with insurance claims and potentially lengthy repair times.
  • Expert Insurance Claims Handling: The ability of staff members like "Brian B" to "take care of everything" related to insurance claims is a significant relief for customers. This expertise helps navigate the complexities of documentation, estimates, and approvals, ensuring a smooth process and potentially faster repair initiation.
  • High-Quality Workmanship: Reviews confirm that the "work was done faster than the estimate stated" and that the "car looks as good as new." This indicates a commitment to both efficiency and superior repair quality, restoring vehicles to their original aesthetic and structural integrity.
  • Friendly and Knowledgeable Employees: Customers consistently describe the employees as "knowledgeable and friendly." This combination of technical expertise and positive interpersonal skills enhances the overall customer experience and builds trust.
  • Efficiency and Timeliness: The fact that work was completed "faster than the estimate stated" is a testament to their operational efficiency. Minimizing the time a vehicle is out of commission is a crucial factor for customer satisfaction in collision repair.
  • Comprehensive Service: From the initial assessment and insurance coordination to the final repair and cleaning, they provide a holistic service, making the entire process as seamless as possible for the customer.
Promotional Information and Customer Loyalty

The most effective promotion for Wheelers Auto Body and Collision Center Marshfield comes directly from the glowing testimonials of their satisfied customers. Phrases like "Great experience," "Much appreciated," and "Would definitely recommend this company" serve as powerful endorsements. Their ability to handle insurance complexities and deliver high-quality, timely repairs are key selling points that resonate deeply with individuals who have experienced the stress of vehicle damage.

While specific ongoing promotions are not detailed, their commitment to open communication, customer support during insurance processes, and delivering a "like new" vehicle acts as a strong foundation for customer loyalty. When customers have a positive experience during a challenging time, they are highly likely to return for any future body repair needs and to recommend the company to others. This focus on alleviating customer burden and providing superior repair outcomes ensures their continued success and reputation as a premier collision center in Marshfield, WI.

Wheelers Auto Body and Collision Center Marshfield Location

Wheelers Auto Body and Collision Center Marshfield Customer Reviews

Great experience getting our Volkswagen repaired there. From the moment we took our car there, they look control and had open communication till completion of repair. Our first dealing with insurance and Brian B took care of everything. Much appreciated

Dec 23, 2022 · Bernnard Owusu

I was very happy with the auto body shop. My car looks as good as new and was returned to me clean inside and out. The work was done faster than the estimate stated. The employees were knowledgeable and friendly. I would definitely recommend this company.

Feb 09, 2020 · Joan Stimmell

I visited the Auto Body Shop on December 18, 2010 and was amazed at how clean and professional the shop was. This is really a step above the average body shop that is cluttered and dirty. The paint booth and mixing lab were state-of-the-art and that gave me a great feeling about the quality of work that would be done here.

Dec 19, 2010 · Brian Pasch

High quality work from this team. Impressed and satisfied with more than just the body work on my car, the communication and professionalism working with this team was simply outstanding.

Oct 16, 2020 · Elizabeth Ulrich

Cassie was great with keeping me up to date as well as putting up with me being slightly impatient.

Nov 26, 2019 · Melissa Pettis