Westside Auto Repair

(21 reviews)

Auto Repair StationsMinnesotaMower CountyAustin10th Drive Southeast

Mower County . Minnesota

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday 9:00 AM - 1:00 PM

Westside Auto Repair Introduce

Westside Auto Repair, located at 1106 10th Dr SE ste c, Austin, MN 55912, USA, operates as a comprehensive "Auto Repair Station" serving the needs of the Austin community. With over 20 years of experience, this locally owned and operated business has built a reputation for providing thorough, fair, and reliable automotive services. They can be reached via phone at (507) 433-9396 or mobile at +1 507-433-9396.

Environment and Customer Experience

Westside Auto Repair is characterized by an environment that prioritizes honesty, fairness, and clear communication. Customer reviews consistently highlight these aspects, noting that the team is "thorough, fair and took time, charged reasonably." This suggests a patient and transparent approach to discussing vehicle issues and their associated costs, building trust with customers. The fact that they "directed us to a Hyundai dealer" when a vehicle was still under warranty speaks volumes about their integrity and commitment to the customer's best interest, even if it means directing business elsewhere in the short term. This ethical practice fosters long-term customer loyalty.

Beyond automotive repairs, Westside Auto Repair also serves as a U-Haul neighborhood dealer. The review stating, "Used the UHaul service at this place and the UHaul was very new, had only 26,000 miles on it, very clean and everything was convenient from start to finish. Thank you," indicates that their operational efficiency and customer service extend to this aspect of their business as well. This dual offering provides added convenience for local users, making it a versatile hub for both vehicle maintenance and moving needs.

Comprehensive Services Offered

Westside Auto Repair offers a wide array of services, positioning itself as a one-stop shop for diverse automotive needs. Their more than 20 years of experience allow them to handle a broad range of vehicle makes and models, with the exception of European vehicles. Their services include:

  • Engine and Transmission Services: This covers everything from engine tune-ups and general repairs to rebuilding and addressing mechanical and electrical issues within the engine and transmission systems. They are equipped to handle complex internal component issues.
  • Brake Services: Comprehensive brake solutions, including brake services, brake pad replacement, rotor repair or replacement, and overall brake system checks to ensure vehicle safety.
  • Heating and Cooling Systems: Repair and maintenance of vehicle heating and air conditioning systems. This includes heating repairs, cooling repairs, system flushes, and filter and condenser replacements to ensure year-round comfort.
  • Suspension Services: Repair and replacement of shocks, struts, and other suspension components to ensure a smooth ride and proper vehicle handling.
  • Electrical System Repair: Expertise in diagnosing and fixing electrical issues, including starters, alternators, switches, power windows and locks, full computer diagnostics, lighting problems, and even airbag systems.
  • Timing Belt Replacement: A crucial maintenance service that helps prevent severe engine damage.
  • Preventive Auto Maintenance: Routine services like oil changes, inspections, and diagnostics to help vehicle owners avoid more expensive repairs down the line. They also handle filter changes.
  • Light Diesel Truck Repair: In addition to cars, trucks, and SUVs, they also service light diesel trucks, catering to a broader range of commercial and personal vehicles.
Key Features and Strengths

Westside Auto Repair distinguishes itself through several key features that contribute to its strong reputation:

  • Extensive Experience: With over two decades in the auto repair industry, the mechanics at Westside Auto Repair possess deep knowledge and practical expertise in various vehicle systems.
  • Guaranteed Work: All work performed at Westside Auto Repair comes with a guarantee, providing customers with peace of mind regarding the quality and durability of the repairs.
  • Fair and Reasonable Pricing: Customers frequently comment on the fairness of their pricing, indicating a commitment to providing value without compromising on quality.
  • Honesty and Integrity: The willingness to direct customers to dealerships for warranty work, as highlighted in a review, showcases a high level of integrity and customer-first approach.
  • Comprehensive Capabilities: Their ability to service a wide range of repairs from engines and transmissions to electrical systems and cooling components means customers can rely on them for most automotive needs, avoiding the hassle of visiting multiple specialized shops.
  • U-Haul Partnership: Offering U-Haul rental services adds a unique convenience, attracting customers who might need both moving services and auto care.
Promotional Information and Accessibility

While specific, ongoing promotional offers are not detailed in the provided information, Westside Auto Repair's core value proposition of being "thorough, fair, and charged reasonably" serves as a continuous draw for customers. Their commitment to avoiding unnecessary repairs and transparent pricing acts as an inherent promotional strategy, fostering long-term customer relationships through trust and value. For any specific service specials or current deals, it's always recommended to contact them directly via phone.

Westside Auto Repair is located at 1106 10th Dr SE ste c, Austin, MN 55912. Their hours of operation are generally Monday to Friday. While a specific Saturday and Sunday schedule isn't provided, U-Haul services often have broader hours. For precise operating hours for both auto repair and U-Haul services, it is always best to call ahead using the provided phone numbers: (507) 433-9396 or +1 507-433-9396. Their location in Austin makes them a convenient and reliable option for vehicle owners seeking professional and honest automotive services.

Westside Auto Repair Location

Westside Auto Repair Customer Reviews

Westside Automotive is thorough, fair and took time, charged reasonably. Since we were still under warranty, directed us to a Hundaii dealer. He's wonderful! We would go there again!

Aug 20, 2024 · Peg Miller

Used the UHaul service at this place and the UHaul was very new, had only 26,000 miles on it, very clean and everything was convenient from start to finish. Thank you.

Oct 17, 2022 · John Andersen

It's where I get a U-Haul when I need one the only place I go it's easy and quick

Apr 28, 2023 · brian gardner

Great guy. Good deals. Low prices

May 01, 2019 · Jordan Barclay

Good mechanic, nice people

Jan 10, 2018 · Lisa Patterson