Walmart Auto Care Centers

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- Intro
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- Location
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- +1 740-522-6111
- www.walmart.com
- 911 Hebron Rd, Heath, OH 43056, USA
Operating Hours
Walmart Auto Care Centers Introduce
Walmart Auto Care Centers serve as accessible and value-driven "Auto Repair Stations" located within many Walmart Supercenters across the United States. These centers offer a convenient solution for routine vehicle maintenance and specific auto services, distinguishing themselves from dedicated auto parts stores primarily by providing on-site installation and labor. Their primary appeal lies in their integration within a larger retail environment, allowing customers to shop while their vehicle is being serviced. This introduction will detail the typical environment of a Walmart Auto Care Center, the specific services they offer, their distinguishing features, and common promotional strategies they might employ to attract and retain local users.
The environment at a Walmart Auto Care Center is designed for practicality and efficiency, reflecting its retail giant parentage. Typically, these centers are located at one side of a Walmart Supercenter, often with dedicated parking and a separate entrance. The waiting area, while functional, is usually integrated into the broader Walmart shopping experience. Customers can drop off their vehicles and then proceed to shop within the main store, which is a significant convenience. For those who choose to wait, there's usually a basic waiting lounge, sometimes with television or seating. The service bays are generally visible through large windows or are just beyond the service counter, offering a degree of transparency into the work being performed. While not always the most aesthetically polished, the bays are typically clean and organized, equipped with standard tools for the services they offer. The emphasis is on a streamlined process, allowing for quick turnaround times for common services.
---Walmart Auto Care Centers specialize in routine vehicle maintenance and a select range of common repairs. Their service offerings are tailored to be accessible and efficient for the average vehicle owner. As "Auto Repair Stations," their primary services include:
- **Oil Changes:** This is one of their most frequently utilized services, offering various types of oil (conventional, synthetic blend, full synthetic) and often bundled with basic inspections and fluid top-offs.
- **Tire Services:** A major focus, encompassing:
- **Tire Sales:** A wide selection of tires from various brands, often at competitive prices.
- **Tire Installation:** Professional mounting and balancing of new tires purchased at Walmart.
- **Tire Rotation:** Essential for even tire wear and extending tire life.
- **Flat Tire Repair:** Addressing punctures and minor tire damage.
- **Wheel Balancing:** Ensuring smooth driving and preventing uneven tire wear.
- **Battery Services:**
- **Battery Testing:** Checking the health and charge of your vehicle's battery.
- **Battery Replacement:** Installation of new batteries purchased from Walmart.
- **Wiper Blade Installation:** Often offered as a quick and convenient service when new wiper blades are purchased.
- **Headlight Services:** This can include headlight installation and sometimes headlight restoration for hazy lenses.
- **Minor Maintenance/Fluid Exchanges:** Services such as coolant exchange, transmission fluid exchange, and fuel system services.
It is important to note that Walmart Auto Care Centers typically focus on these more common and less complex services. For major engine repairs, transmission overhauls, advanced diagnostics, or intricate brake system repairs, customers would generally need to seek a specialized or full-service independent repair shop.
---Walmart Auto Care Centers possess several distinct features that contribute to their appeal and market position:
- **Convenience:** Their primary strength is convenience. Being co-located with a Walmart Supercenter allows customers to run errands or grocery shop while their vehicle is being serviced, saving time. Many locations offer online appointment scheduling, further enhancing convenience.
- **Affordability:** Walmart is known for its competitive pricing, and this extends to their auto care services and parts. They often aim to offer some of the lowest prices for routine maintenance like oil changes and tire services.
- **Accessibility:** With thousands of Walmart Supercenters across the country, Auto Care Centers are widely accessible, making them a readily available option for many local users.
- **Wide Tire Selection:** They offer a substantial inventory of tires from various reputable brands, catering to different vehicle types and budgets. Customers can often purchase tires online and have them shipped directly to the Auto Care Center for installation.
- **Certified Technicians (for basic services):** While their scope of service is limited, Walmart states that its Auto Care Centers are staffed by certified technicians for the services they provide.
- **Walmart+ Member Benefits:** Walmart+ members often receive exclusive perks, such as free flat tire repair (for any tire, not just those purchased at Walmart) and a free road hazard warranty when new tires are purchased and installed at a Walmart Auto Care Center. This adds significant value for subscribers.
- **Virtual Garage:** Walmart provides a "Virtual Garage" feature online, allowing customers to store vehicle information, track service history, and easily schedule appointments, contributing to a more integrated digital experience.
Walmart Auto Care Centers consistently leverage various promotional strategies to attract customers, often aligning with their overall brand image of providing "Everyday Low Prices." While specific, real-time promotions would require checking their official website or visiting a local center, common types of promotions include:
- **Competitive Oil Change Pricing:** Often advertised with highly visible starting prices (e.g., "Oil Changes From $24.88") to highlight their affordability.
- **Tire Deals:** Regular promotions on tire purchases, which can include "rollback" pricing, clearance sales, or specific discounts on bundles (e.g., buy 3 tires, get 1 free on select brands, or discounted installation fees when purchasing a set of tires).
- **Installation Specials:** For example, free installation on wiper blades or air filters when purchased from Walmart, or competitively priced tire installation fees.
- **Bundle Deals:** Occasionally, services are bundled, such as a discount on a tire rotation when combined with an oil change.
- **Walmart+ Member Exclusive Benefits:** As mentioned, these are ongoing benefits that serve as a strong promotional tool for their membership program, offering free flat tire repairs and road hazard warranties.
- **Seasonal Offers:** Promotions tied to seasonal vehicle needs, such as discounts on battery checks before winter or fluid checks before summer road trips.
- **Online Savings:** Many promotions are advertised directly on Walmart.com's automotive section, including "rollback" prices on auto parts and accessories.
Customers are encouraged to check the Walmart website, the Walmart app, or visit their local Walmart Auto Care Center for the most current and specific promotional offers, as these are frequently updated to remain competitive and meet consumer demand. The combination of competitive pricing, convenient location, and a focus on essential maintenance makes Walmart Auto Care Centers a popular choice for routine vehicle care for many local users.
Walmart Auto Care Centers Photos
Walmart Auto Care Centers Location
Walmart Auto Care Centers Customer Reviews
Terrible. They caused damage to my vehicle. Still charged me full price and had no real solution to the damage they caused
Apr 23, 2025 · Jason Hood
Stay away from this location. Bought tires from Walmart and had them mount the tires. (Different location). Got the warranty for all 4 tires. Since Walmart installed tires they said I get free rotation, balance and lug nut check at any Walmart auto center. I put over 50 miles on new tires and went to this location to just have them double check my lug nuts. No one behind service desk with 3 customers who'd apparently been waiting for awhile due to their demeanor. 3 mechanics in the garage who made eye contact when I pulled my vehicle up to the bay....then appeared to do the best disappearing act they could and hide behind a customers open hood. I was very pleased with the Walmart that mounted my tires, so I'm not trashing all the Walmart and/or employees...just the Heath location. Go somewhere else for better customer service and support.
Aug 20, 2024 · john Guns
Today Walmart lost my auto service business for good. I have had numerous bad experiences here in the past but have overlooked it for the cheap price of getting tires installed. I've always had to deal with rude and inconsiderate associates and today was the last straw. It has always been first come first serve and I even read that online yesterday but when I came in at opening time today they said they were doing it by appointment only. In the past, they damaged my vehicle and it had to be towed to Sears for repair. Walmart did pay for this, but they were very hesitant to do so. They claimed that they could not find my information in the system so they weren't sure who did my previous oil change and that was who was responsible for the damage to my oil pan. Luckily, after searching all of my vehicles and my house I was able to find my paper receipt that Walmart was not able to find via my phone number and prove that they were the one who did the previous oil change. I am tired of the poor customer service here and will pay the $50 difference to get tires installed on my vehicle at Tire Discounters. I would also like to add that, in the past, They have been rude to me when I've tried to make appointments because that is not their policy. I have called and they have told me that they weren't busy but they are first come first serve so they cannot guarantee my spot if people come before I make it there. Extremely poor customer service.
Oct 11, 2020 · dalton ramsey
Everytime I go to this Walmart they always take care of me. Got a new tire put on over a month ago, purchased the insurance and ended up getting a screw in it and one of the techs was more than helpful to me. Fixed it, he was fast and great to work with and no charge to me. Win win. Will be back!
Apr 14, 2022 · Patti McCoy
They should change their closing time to 6. Apparently with lifts and power tools it takes more than 15 minute to swap 2 tires. Or maybe these guys work at Walmart because they lack the initiative to work over 5 minutes. Either way don't use up spare tire rubber driving here unless you have lots of free time in the morning
Jul 22, 2022 · Jake Mac
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