WA Jones

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  • Intro
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  • Location
  • Reviews
  • +1 260-244-7661
  • wajonestruckequipment.com
  • 1171 S Williams Dr, Columbia City, IN 46725, USA

Operating Hours

Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday Closed
Sunday Closed

WA Jones Introduce

WA Jones, operating within the "Auto Repair Stations" platform category, distinguishes itself significantly from a typical auto parts store. While they do supply a vast array of auto parts, their primary focus is on truck bodies, specialized truck equipment, and comprehensive upfitting services for commercial, municipal, and heavy-duty vehicles. This niche specialization positions them as a critical resource for businesses, contractors, and local governments that rely on highly customized and robust work vehicles.

The environment at WA Jones is characterized by its industrial capacity and specialized nature. Unlike a retail auto parts store, the facility is designed to handle large commercial vehicles and complex installations. It typically includes expansive service bays, fabrication areas, and a well-organized inventory of heavy-duty truck components and equipment. The atmosphere is professional and focused on the intricate demands of truck upfitting. You would find skilled technicians and sales professionals who possess deep expertise in truck mechanics, hydraulics, electrical systems, and the specific applications of various truck bodies and equipment. The offices and customer interaction areas are often clean and functional, designed to facilitate detailed discussions about custom solutions and project specifications. Given their history, which dates back to 1880, there's a strong sense of heritage and established reliability, conveying a long-standing commitment to the industry and their clientele. While the environment may not be a conventional "waiting room" experience for individual car owners, it is precisely tailored to the needs of fleet managers and commercial clients, emphasizing efficiency, technical capability, and project management.

The services provided by WA Jones are highly specialized and comprehensive, extending far beyond simply selling parts. Their core service offering includes the design, sale, and installation of various truck bodies, such as service bodies, dump bodies, platform bodies, gooseneck bodies, crane bodies, and mechanics trucks from leading manufacturers like Knapheide. They also specialize in equipping trucks with a wide range of accessories and specialized equipment, including snow plows (from brands like Boss and Western), salt spreaders, liftgates, truck cranes, storage solutions, and warning and auxiliary lighting systems. Furthermore, WA Jones provides critical auxiliary equipment such as compressors, welders, and generators, ensuring vehicles are fully equipped for their intended applications. Their expertise extends to municipal upfitting, providing tailored solutions for snow and ice removal, road maintenance, and other public service vehicle needs. This includes installing hydraulic systems, custom electrical setups, and specialized plowing and spreading equipment. They also offer a range of heavy-duty mowers for vegetation management. Essentially, WA Jones functions as a custom vehicle assembler and service center, integrating high-quality parts with expert labor to create purpose-built trucks. They work closely with clients from concept to completion, offering consultation, design, and installation services to ensure the final product meets specific operational requirements. Their "Parts & Service" department is equipped to handle ongoing maintenance, repairs, and sourcing of replacement components for the specialized equipment they install, making them a crucial long-term partner for their customers.

Several key features underscore WA Jones's unique position in the "Auto Repair Stations" category. Foremost is their unparalleled experience, with a history spanning over 140 years. This longevity speaks volumes about their expertise, adaptability, and unwavering commitment to quality in the truck equipment industry. They are recognized as a major, and in some cases, the largest single-location truck equipment dealer in their operating regions, particularly in Indiana. This scale allows them to maintain a significant inventory of truck bodies and equipment, reducing lead times for clients. Their ability to provide custom solutions is another defining feature; they don't just sell off-the-shelf products but collaborate with clients to design and build trucks tailored to unique operational demands. This includes custom fabrication and integration services. WA Jones prides itself on stocking products from the best brands in the industry, ensuring durability, reliability, and performance. Their team comprises highly knowledgeable sales professionals and skilled technicians who are experts in their field, capable of handling complex installations and troubleshooting. The company's focus on customer service and building long-term relationships is evident in their stated core values, which include moral character, being customer-focused, humble, reliable, and motivated. This customer-centric approach, combined with their extensive product range and installation capabilities, makes them a go-to source for heavy-duty and commercial vehicle needs, setting them apart from general auto repair shops or retail auto parts stores.

In terms of promotional information, WA Jones emphasizes its comprehensive solutions and deep industry expertise. Their marketing often highlights their long history and reputation for quality, leveraging their status as an established and trusted provider. They showcase their wide range of truck bodies and equipment, often with detailed descriptions and visual examples of their completed projects on their website and in promotional materials. For local users, particularly businesses and municipalities, their promotional messaging focuses on their capability to handle all types of truck equipment needs, from light-duty pickups to Class 8 vehicles, and their unique production capabilities for custom solutions. They often promote their partnerships with premier brands like Western and Boss for snow and ice removal products, and Knapheide for truck bodies, reinforcing the quality of their offerings. Event participation, such as open house anniversary lunches or trade shows, is also a part of their outreach, providing opportunities for clients to see their products and meet their team. They also highlight their commitment to problem-solving, stating that they "create solutions" for their customers' equipment needs. Furthermore, promotional content might touch upon the efficiency and effectiveness of their installed packages, such as KUV vans or specialized service vehicles, and their ability to provide turn-key units. The company also uses digital channels, such as their website and possibly social media, to share success stories, new product arrivals, and industry insights, positioning themselves as a knowledgeable leader in the truck equipment and upfitting sector.

WA Jones Location

WA Jones Customer Reviews

I had a fantastic experience at W.A. Jones. From the moment I walked in, I was impressed with the outstanding customer service. The staff is knowledgeable, friendly, and really takes the time to ensure you get the right parts for your needs. Special thanks to Dustin for going above and beyond to take care of me and provide expert advice. The quality of the parts is top-notch, and I will definitely be returning for all my future needs. Highly recommend!

Dec 13, 2024 · Easton Seifert

I had a plow installed onto my new truck. They hooked it up and within a couple months the wiring melted inside of the truck. They fixed the area was melted and I asked for partial reimbursement but got a laugh. They could have killed someone. Their remarks showed they didn't care. Will be taking them to court for negligence. Will not return or use them in the future.

Feb 28, 2025 · Joseph Schaper

Always provides me excellent and immediate service when I call.

May 17, 2025 · Dorene Trammel

They did a great install of boss vplow on 2021 ranger crew. I finally got to use today and it was flawless. great job

Jan 25, 2023 · Chad Keefer

Great experience all around. Customer service is top notch. They did an awesome job on spray lining my new truck. Work was performed on time as promised. Great people high recommend Wa Jones.

Feb 22, 2024 · Brooke Alexander