Vector Fleet Management

Vector Fleet Management (VFM) stands as a prominent provider of comprehensive fleet maintenance and parts management services, catering to a diverse clientele that includes government agencies, private enterprises, utility services, and heavy industrial operations. With a history spanning over 35 years, VFM has established itself as a trusted partner for organizations seeking to optimize their fleet operations, reduce costs, and ensure the safety and longevity of their vehicles and equipment. Recently acquired by Amerit Fleet Solutions, Vector Fleet Management continues to operate under its trusted brand name, further enhancing its capabilities and reach.

Operating within the "Auto Repair Stations" category, VFM provides a wide array of services and goods tailored specifically for fleet needs, distinguishing itself from typical consumer-focused auto repair shops. Their focus is on delivering end-to-end fleet solutions that span the total fleet lifecycle, from acquisition and management to optimization and eventual disposal. This specialized approach ensures that commercial, government, and heavy industrial fleets receive the dedicated and expert care required for their complex operations.

Vector Fleet Management's facilities are designed to support a high volume of diverse vehicle and equipment maintenance and repair. While specific details may vary by location, a typical VFM workshop emphasizes efficiency and safety. Many facilities are equipped with ample space, often featuring multiple bays—for example, a typical shop might have 15 bays with the majority of work concentrated in six primary bays. The work environment is typically temperature-controlled, with heating and cooling provided by large fans and cross breezes, ensuring a comfortable and productive space for technicians. These shops are well-equipped with essential tools, including a range of wrenches, impact air ratchets, and advanced diagnostic computers, allowing for precise and efficient problem-solving. Vehicle lifts and jacks are readily available to facilitate comprehensive undercarriage inspections and repairs. For technicians, a break room with amenities like a table, chairs, refrigerator, microwave, and coffee maker is usually provided, fostering a supportive work environment. The commitment to safety is paramount, with regular safety meetings, including monthly OSHA training sessions, and a written safety program that includes "lock out/tag out" procedures. This focus on safety extends to proper disposal and recovery of shop fluids and responsible management of toxic chemicals and waste in accordance with federal, state, and local laws and EPA rules.

Vector Fleet Management offers a holistic suite of services designed to address every aspect of fleet maintenance and management. These services are not merely about fixing vehicles but about providing strategic solutions to optimize fleet performance and minimize operational costs. Key service offerings include:

• Preventative Maintenance (PM) Programs: VFM emphasizes proactive maintenance with customized and OEM PM procedures. Their comprehensive PM plans include regular inspections, scheduled maintenance tasks, and detailed reporting to ensure vehicles are consistently inspected and serviced, reducing costly downtime and extending vehicle lifespan. Notifications for PM intervals are often sent via email, and the system supports paperless shop floors with technician-managed repair orders.

• Maintenance and Repairs: From routine repairs to heavy, in-depth overhauls, Vector Fleet Management handles a full spectrum of mechanical issues. This includes engine diagnostics, brake repairs, transmission services, electrical system troubleshooting, and more. Their team of highly skilled and certified technicians possesses expertise across all vehicle systems and receives ongoing training to stay updated on the latest automotive technologies and repair techniques, including specialized knowledge for electric vehicle (EV) fleet maintenance.

• Parts and Supplies Management: VFM provides all necessary parts to keep vehicles in optimal condition, ensuring they meet OEM specifications. They offer onsite parts management programs and efficient parts procurement, with technicians able to check current stock or order parts as needed. The system also integrates warranty tracking for parts.

• Fuel Management: Services include comprehensive fuel management solutions and accurate, automated mileage updates via fuel report imports, which ensures the currency of PM intervals.

• Asset Management: This encompasses the full lifecycle of fleet assets, including vehicle acquisition and disposal, upfitting, and decommissioning. VFM provides expert guidance on optimizing the utilization and longevity of fleet vehicles.

• Fleet Management Information System (FMIS): A core component of VFM's offering is its robust FMIS, often based on TMW System's TMT software. This platform provides detailed unit masters, 24/7 online client access, department-level fleet cost centers, real-time information across all client operations, and extensive reporting functionality. It streamlines maintenance and repair processes, tracks all activities, and provides alerts when service is due, allowing fleet managers to make data-driven decisions.

• Accident Coordination: VFM assists with accident management, coordinating repairs and ensuring vehicles are returned to service promptly.

• OEM Warranty Administration: They handle the complexities of OEM warranty claims, helping clients recapture warranty funds and maximize cost savings.

• Roadside Assistance: Beyond in-shop services, VFM supports roadside assistance to minimize vehicle downtime.

• Technician Training and Development: VFM is committed to the professional growth of its technicians, offering continuous training and recertification opportunities. They employ seasoned professionals who mentor new technicians and have an apprentice program. Performance reviews are conducted annually, based on productivity, performance, and certifications received, with promotions often from within.

• Outsourced Repairs: For specialized services like glass and body repair that cannot be performed in-house, VFM manages outside repair services and continuously reviews the necessity of such work.

Vector Fleet Management differentiates itself through several key features and unique selling propositions:

• Customized Solutions: VFM works closely with clients to develop tailored fleet management strategies that align with specific needs and goals, whether for government fleets, private enterprises, or heavy industrial operations.

• Expertise in Diverse Fleets: Their deep experience spans a wide range of vehicles and equipment, including emergency response vehicles and heavy industrial assets, showcasing their versatility and specialized knowledge.

• Data-Driven Optimization: The comprehensive FMIS allows for detailed life cycle cost analysis, maintenance spend analysis, and accurate parts inventories. This data-driven approach helps clients achieve consistently high levels of technician productivity, track re-work or chronic repairs, and manage department cost allocations effectively.

• Commitment to Safety: Beyond compliance with federal, state, and local safety laws, VFM implements proactive safety programs, conducts regular training, and utilizes reporting to identify potential issues before they become hazards, enhancing overall fleet safety.

• Cost Savings and Efficiency: By optimizing maintenance schedules, reducing unscheduled repairs, and providing transparent reporting, VFM helps businesses achieve significant cost savings and improve fleet availability and performance. Clients have reported substantial cost reductions in collision management and overall operations.

• Customer-First Approach: Testimonials from their clients, while not extensively detailed in the provided information, suggest a strong emphasis on partnership and responsiveness, with staff thinking ahead about client needs and offering proactive solutions.

While Vector Fleet Management primarily serves B2B clients and government entities, their promotional efforts highlight the tangible benefits they offer. They emphasize improved productivity, increased efficiency, and significant cost reductions for fleet operations. Their messaging focuses on demonstrating how they help clients reduce the total cost of fleet operations, backed by real results. They actively promote their comprehensive Fleet Management Information System (FMIS) as a tool for streamlining operations and making informed decisions. Offers might include a free maintenance program analysis to demonstrate potential cost savings and efficiency gains. For prospective employees, VFM often highlights competitive compensation packages, including sign-on bonuses and vehicle allowances, along with robust benefits such as paid time off from day one, comprehensive health plans, 401k matching, and continuous educational and training opportunities. This reflects their commitment to attracting and retaining top talent, which directly translates to high-quality service for their clients. Their participation in cooperative purchasing contracts, like Sourcewell, also indicates their accessibility and standardized service offerings for public sector clients.

In summary, Vector Fleet Management, as an "Auto Repair Station" within the fleet management sector, provides a comprehensive and highly specialized service. Their dedication to a well-equipped and safe environment, a wide array of advanced maintenance and management services, unique data-driven capabilities, and a clear focus on client success and technician development position them as a leading partner for any organization looking to optimize its fleet operations.