Valvoline Instant Oil Change

Valvoline Instant Oil Change ico

(480 reviews)

Auto Repair StationsCaliforniaSan Bernardino CountyRedlandsRedlandsWest Redlands Boulevard

San Bernardino County . California

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  • +1 909-491-2230
  • store.vioc.com
  • 850 W Redlands Blvd, Redlands, CA 92373, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM

Valvoline Instant Oil Change Introduce

Valvoline Instant Oil Change is a nationally recognized and highly accessible "Auto Repair Station" that has redefined the concept of routine vehicle maintenance. While its name clearly highlights its core service, Valvoline Instant Oil Change facilities offer far more than just oil changes, positioning themselves as a comprehensive solution for quick and essential automotive preventive care. Their business model is built around speed, convenience, and a thorough approach to keeping vehicles running smoothly, all without the need for appointments.

Environment and Atmosphere

The environment at a Valvoline Instant Oil Change location is designed for efficiency and customer convenience. Unlike a traditional garage where you might drop off your car and wait, the typical setup allows customers to stay in their vehicle throughout the service. The service bays are clean, well-lit, and structured to allow technicians to work efficiently around the car. There's often a clear flow from entry to exit, minimizing confusion and wait times. From the driver's seat, customers can usually observe the technicians performing the services, fostering a sense of transparency. The staff are typically dressed in professional uniforms, contributing to a clean and trustworthy image. The overall atmosphere is focused on quick turnaround times and a streamlined process, making it an ideal choice for busy individuals. While you won't find a sprawling waiting room with a coffee bar, the emphasis is on getting you in and out quickly, often within 15 minutes for a full-service oil change, and the facilities are designed to support this rapid service model.

Services Offered

As an "Auto Repair Station," Valvoline Instant Oil Change primarily offers preventive maintenance services, focusing on fluid changes and vital checks that help extend vehicle life and prevent major repairs. Their core services and goods for sale include:

  • Full-Service Oil Change: This is their signature offering, typically including up to 5 quarts of quality Valvoline™ oil (conventional, synthetic blend, full synthetic, or high mileage options), a new top-quality oil filter, and lubrication of chassis components according to the vehicle manufacturer's specifications. This service is often completed in about 15 minutes.
  • 18-Point Maintenance Check: With every full-service oil change, Valvoline Instant Oil Change performs a complimentary 18-point check. This comprehensive visual inspection covers crucial components such as:
    • Air filter
    • Automatic transmission fluid
    • Battery test (at participating locations)
    • Brake fluid
    • Cabin air filter (if requested)
    • Differential fluids (if requested)
    • Headlights and taillights
    • Lubricate chassis (where applicable)
    • Power steering fluid
    • Radiator fluid (antifreeze/coolant)
    • Reset oil change light
    • Tire pressure adjustment
    • Transfer case fluid (if requested)
    • Under chassis visual inspection
    • Under hood visual inspection
    • Windshield washer fluid
    • Wiper blades
  • Air Conditioning Service: Recharging and checking car, truck, or SUV A/C systems to ensure optimal cooling performance.
  • Air Filter Replacement: Replacing engine air filters and cabin air filters to improve engine performance and interior air quality.
  • Battery Replacement and Testing: Comprehensive battery checks and replacement services to prevent unexpected breakdowns.
  • Differential Fluid Replacement: Services to protect gears from wear and grinding.
  • Fuel System Cleaning: Services to improve acceleration and address rough idling by cleaning the fuel system and injectors.
  • Radiator Service: Replacing radiator fluid to protect the engine from overheating or freezing.
  • Tire Rotation: Services to improve handling, traction, and extend tire life.
  • Transmission Service: Fluid replacement services to keep gears shifting smoothly.
  • Wiper Blade Replacement: Ensuring clear visibility with new windshield wiper blades.
Unique Features and Expertise

Valvoline Instant Oil Change distinguishes itself with several key features that prioritize customer convenience and service quality:

  • Stay-in-Your-Car Service: This is perhaps their most defining feature, offering unparalleled convenience as customers remain in their vehicle while technicians perform the services. This eliminates the need to wait in a lounge and significantly speeds up the process.
  • No Appointment Necessary: Their walk-in model means customers can get service when it's convenient for them, fitting vehicle maintenance into their busy schedules without prior planning.
  • Speed and Efficiency: A full-service oil change is often completed in about 15 minutes, a testament to their streamlined processes and trained staff.
  • Highly Trained Technicians: Valvoline emphasizes that their technicians undergo extensive training, often totaling 270 hours in an ASE-accredited program, ensuring they are well-qualified to perform the listed services.
  • Focus on Preventive Maintenance: Unlike shops that primarily handle repairs, Valvoline Instant Oil Change is dedicated to proactive maintenance, aiming to prevent larger, more costly issues down the line.
  • Transparent Service: The ability to watch the service being performed from inside the car adds a layer of transparency and builds customer trust.
  • Nationwide Presence: With approximately 1,900 service centers across North America, Valvoline Instant Oil Change is widely accessible to a vast number of drivers.
Promotional Information

Valvoline Instant Oil Change frequently offers various promotions to attract and retain customers, making their services even more accessible and affordable:

  • Online Coupons and Discounts: They regularly provide coupons on their website and through email/text sign-ups, offering discounts on full-service oil changes (conventional, synthetic blend, or full synthetic), as well as other preventive maintenance services.
  • Seasonal Promotions: Special offers often align with seasonal needs, such as A/C service discounts in summer or battery checks in winter.
  • Military, Veteran, and Public Service Discounts: Many locations offer special discounts as a token of appreciation for military personnel, veterans, and public service members.
  • Fleet Services: They offer specialized programs and pricing for businesses with multiple vehicles, providing consolidated billing and efficient service for fleets.
  • Referral Programs: While not always explicitly advertised, loyalty and referral incentives can be part of their customer retention strategies.
  • Value Bundles: Occasionally, they may offer bundled services (e.g., an oil change combined with a tire rotation) at a reduced price.
  • Email and Text Alerts: Customers can sign up to receive exclusive offers and reminders for their next service.

In conclusion, Valvoline Instant Oil Change operates as a highly efficient and customer-centric "Auto Repair Station" specializing in quick, comprehensive preventive maintenance. Its unique drive-through model, coupled with a wide array of essential automotive services performed by trained technicians, makes it a convenient and trusted choice for millions of drivers looking to maintain their vehicles without hassle or appointments.

Valvoline Instant Oil Change Photos

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Valvoline Instant Oil Change Location

Valvoline Instant Oil Change Customer Reviews

I went for an oil change last Friday. It seemed fine until the morning after I heard the sound of scraping metal. Turned out my floor barrier was not screwed in all the way so on my drive over to LA the bolts became loose and started dragging. When I took it back to Valvoline they suggested removing the barrier when I stated that it may not be necessary, you can hit it with a hammer to straighten it out and bolt it back in. I have a family full of mechanics and they all said the same thing. They were hesitant but did it. Today I hear more metal scraping and sure enough, more damage to the under carriage of the car due to the improper work done at Valvoline. This is a 2023 Honda and when I tried talking to them about it they stated it was because Hondas are made “Cheap”. Save your money, don’t go here. I’ve never had an issue at the Valvoline in Yucaipa. It would have been a completely different outcome had the work been done correctly and they had taken accountability for the actions that have now resulted in a damaged under carriage.

May 16, 2025 · Kelly Elvira

Great service all around never have an issue and each visit the staff is friendly and helpful. Thank you for making the oil change experience quick and easy. Your location in Redlands has been my go to spot for years.

May 13, 2025 · Bernardo Sanchez

This was my first time ever getting an oil change at Valvoline and I was very impressed. They had great customer service and were super quick and efficient. They added air in my tires and topped off my wiper fluid. Plus, the whole time there is someone there informing you of everything needed for your vehicle. Martin at the Redlands location was very helpful and informative. I love that they show you at the end that they put in new oil. Will definitely be getting my oil changes done here from now on!

Dec 15, 2024 · Jolina SanDiego

My second time here and once again, I am beyond impressed. The customer service is top notch. As a woman who knows nothing about my car maintenance, they make me feel like I’m in such good hands. They thoroughly explain everything to me, answer my questions, and never try to upsell me anything. Plus, there’s always great coupons online. I won’t go anywhere else.

Mar 12, 2025 · Jeanne Leyva

Super friendly staff and reasonable prices. My go to when it comes to quick, reliable oil changes. 5 very well deserved stars!

Mar 21, 2025 · Christina L. Vairin