Valvoline Instant Oil Change

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  • +1 865-475-9380
  • store.vioc.com
  • 446 E Broadway Blvd, Jefferson City, TN 37760, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Valvoline Instant Oil Change Introduce

Located at 446 E Broadway Blvd, Jefferson City, TN 37760, USA, Valvoline Instant Oil Change serves as a vital resource for local vehicle owners seeking fast, reliable, and comprehensive automotive maintenance. This establishment, easily reachable by phone at (865) 475-9380 or through mobile at +1 865-475-9380, operates under the widely recognized platform category of Auto Repair Stations. While the name emphasizes "Instant Oil Change," the scope of services provided extends well beyond, encompassing a range of preventive maintenance to keep vehicles in optimal condition.

Environment and Customer Experience

The core philosophy of Valvoline Instant Oil Change, and particularly evident at the Jefferson City location, revolves around efficiency, convenience, and a highly customer-centric approach. The environment is designed for a "stay-in-your-car" experience, allowing customers to remain comfortable while their vehicle receives service. This minimizes disruption to their day, a significant advantage for those with busy schedules. Reviews consistently highlight the "super friendly" and "amazing" staff, indicating a welcoming atmosphere where customer comfort and satisfaction are paramount. The positive interactions, including managers actively assisting their teams on the floor, contribute to a refreshing and trustworthy environment. Customers appreciate the clear communication and the absence of high-pressure sales tactics, which fosters a sense of ease and confidence in the services provided. The swiftness of service, typically aiming for around 15 minutes for an oil change, further defines the convenience-focused environment.

Comprehensive Services Offered

While known for its signature "Instant Oil Change," Valvoline in Jefferson City provides a robust suite of automotive preventive maintenance services. These services are designed to address various aspects of vehicle health, contributing to longevity and performance. Key services include:

  • Full-Service Oil Changes: This is the flagship service, completed quickly and efficiently, typically within 15 minutes, while customers remain in their vehicles. It includes the use of quality Valvoline oils and a new, top-quality Valvoline oil filter.
  • 18-Point Maintenance Check: As part of every full-service oil change, technicians perform a complimentary comprehensive visual inspection. This check covers critical components such as air filters, automatic transmission fluid, battery health (at participating locations), brake fluid, cabin air filters (if requested), differential fluids (if requested), headlights, chassis lubrication, power steering fluid, radiator fluid, tire pressure, transfer case fluid (if requested), under-chassis and under-hood visual inspections, windshield washer fluid, and wiper blades. This proactive approach helps identify potential issues before they become major problems.
  • Fluid Services: Beyond engine oil, they offer replacement and checks for various vital fluids, including radiator fluid, transmission fluid, and differential fluids, crucial for the proper functioning of different vehicle systems.
  • Tire Rotation: An essential service to promote even tire wear, extend tire life, and improve vehicle handling and traction.
  • Battery Replacement and Checks: Ensuring your vehicle's starting system is reliable, with checks and replacements as needed.
  • Belt Replacement: Services such as serpentine belt replacement to ensure continuous power to essential engine accessories like the alternator, power steering, and air conditioner.
  • Air and Cabin Filter Replacement: Important for engine performance and interior air quality.
  • Headlight and Taillight Replacement: Enhancing visibility and safety on the road.
  • Fuel System Cleaning: To improve engine performance and address issues like rough idling.

The technicians are highly trained, undergoing 270 hours of training in an ASE-accredited program, which ensures a high standard of expertise across all services. This extensive training enables them to provide not just quick service but also knowledgeable advice on future maintenance needs.

Distinguishing Features and Quality of Service

The Valvoline Instant Oil Change in Jefferson City distinguishes itself through several key features that contribute to its high customer satisfaction:

  • Speed and Convenience: The "instant" aspect is a major draw. The ability to get an oil change and a comprehensive check in about 15 minutes without needing an appointment and without leaving your car is unparalleled for many busy individuals.
  • Highly Trained and Friendly Staff: Customer reviews consistently praise the friendliness, helpfulness, and knowledge of the staff. This translates into a positive and reassuring experience for vehicle owners, where they feel listened to and their concerns are addressed. The "Assistant manager that helped me today" being on the floor with the team is a testament to strong leadership and a collaborative work environment, which directly benefits the customer experience.
  • Transparency and Education: Staff members are noted for providing "helpful information on things I may need in the future" and explaining services in an easy-to-understand manner. This commitment to educating customers empowers them to make informed decisions about their vehicle’s maintenance without feeling pressured into unnecessary services.
  • Proactive Maintenance Approach: The included 18-point maintenance check during an oil change goes beyond just replacing oil. It's a proactive measure to identify potential issues early, helping customers avoid more costly repairs down the line.
  • Consistency: The Valvoline brand prides itself on delivering consistent service across its widespread network, and the Jefferson City location upholds this standard, leading to repeat customer visits.

The emphasis on thoroughness, even within a quick service model, ensures that while the process is fast, the quality of care is not compromised. The positive feedback confirms that this location successfully balances speed with diligent attention to detail.

Promotional Information and Recommendations

While specific daily or weekly promotions are not detailed in the provided information, Valvoline Instant Oil Change frequently offers various coupons and deals that can be found on their official website or through local advertisements. These promotions often make their services even more competitive and accessible. The consistent "A" grade or 4.7 out of five-star review ratings from satisfied customers across the network, including the Jefferson City location, serve as the most compelling promotional tool. The positive word-of-mouth and the high likelihood of repeat business are indicators of a strong customer base built on trust and satisfaction.

The Jefferson City Valvoline is highly recommended for:

  • Individuals seeking a quick and efficient oil change.
  • Those who appreciate friendly, knowledgeable, and transparent service.
  • Drivers looking for comprehensive preventive maintenance checks along with their routine oil changes.
  • Customers who prefer to remain in their vehicle during service.
  • Anyone in need of reliable advice on future vehicle maintenance.

The testimonials underscore that the Valvoline Instant Oil Change at 446 E Broadway Blvd in Jefferson City, TN, is not just an auto parts store in terms of providing goods, but a full-service automotive care station prioritizing customer experience and vehicle longevity. Its commitment to speed, professionalism, and thoroughness makes it a valuable asset to the local community.

Valvoline Instant Oil Change Photos

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Valvoline Instant Oil Change Location

Valvoline Instant Oil Change Customer Reviews

Super friendly! Was amazing!! They got everything done and ensured I was taken care of from every part of the engine! Did extra labor and were so kind about it! Definitely super thankful and blessed for the Assistant manager that helped me today! It’s refreshing to see the managers helping in the floor with their team! Love it! Thanks Jefferson City Valvoline!!!

Apr 26, 2025 · Cynthia Lares

They were extremely helpful, and very quick at getting me a nice oil change done. They further gave me helpful information on things I may need in the future. I got a quick and instant oil change, and I will definitely be back again.

May 21, 2025 · haley hernandez

I’ve had mixed experiences at Valvoline, but Ethan and John in Jefferson City are phenomenal! They were both super friendly and thorough! Thank you for the pleasant experience!

Apr 03, 2025 · Alecia West

Wonder experience at this location in Jefferson City. TERRY ( MAYBE Jerry) and Ethan were my techs and they did an awesome job. ETHAN even went above and beyond checking on my vehicle.. in and out in 15 minutes..

Apr 26, 2025 · Jason Hitesman

The technician skipped a lot of the checklist and just wanted to be done. Every time a car pulled in, he would shake his head. Obviously, he didn't want to be there, or work for the money he was making. Even insincere kindness, is kindness. They could definitely improve.

Mar 23, 2025 · Karen Burleson