University Auto and towing LLC

University Auto and Towing LLC, located at 52180 State Hwy 933, South Bend, IN 46637, USA, operates as an Auto Repair Station providing a combination of automotive repair services and towing services to the local community. They can be contacted at (574) 272-3487 or via mobile at +1 574-272-3487.

The limited customer feedback available for University Auto and Towing LLC focuses entirely on the behavior of their tow truck drivers on public roads, rather than on their auto repair services. This lack of information regarding their mechanical expertise, customer service within the repair shop, pricing, or the quality of their repair work makes it challenging to provide a comprehensive introduction to their auto repair services. However, it is crucial to address the concerns raised in the reviews as they might impact the perception of the entire business, including its repair operations.

One reviewer recounted an incident where a tow truck/flat trailer bearing the company's logo allegedly tailgated their vehicle aggressively on Kenilworth Road, despite the reviewer driving at the speed limit (30 mph). This was followed by the tow truck passing the reviewer over a solid double yellow line, which is a prohibited and unsafe maneuver. The reviewer stated they were sharing this information so the company would be aware of their driver's actions.

Another review reported an incident involving a University Auto and Towing LLC tow truck driver making an illegal turn on 12, describing it as "unbelievable" and an intentional attempt to cause an accident, further labeling the driver as "straight up entitled." This reviewer explicitly stated they would never use the services of University Auto and Towing LLC due to this alarming behavior.

Based solely on these reviews, the immediate impression is one of concern regarding the safety and professionalism of at least some of the individuals operating the company's tow trucks on public roads. While these incidents do not directly comment on the quality of the auto repair services offered at their location, they may raise questions about the overall standards and accountability within the company. Local users might understandably be hesitant to entrust their vehicle to a service whose drivers are perceived as unsafe or reckless on the road.

Information regarding the environment of University Auto and Towing LLC's repair facility is not provided in the reviews. Typically, an auto repair station would include service bays equipped with diagnostic tools and repair equipment, as well as an office or waiting area for customers. Without any direct feedback on this aspect, it is impossible to describe the environment objectively.

Similarly, the specific auto repair services offered by University Auto and Towing LLC are not detailed in the available reviews. As a standard auto repair station, they would likely provide a range of common services such as:

• General vehicle maintenance (oil changes, fluid checks, etc.)
• Brake services
• Engine diagnostics and repair
• Transmission services
• Suspension and steering repairs
• Electrical system repairs
• Tire services (rotations, balancing, potentially sales)

The features of University Auto and Towing LLC, as perceived through the lens of the available reviews, are concerning. The negative behavior of their tow truck drivers, including aggressive driving and illegal traffic maneuvers, stands out as a significant negative feature. There is no information in these reviews to highlight any positive features related to their auto repair services, such as skilled mechanics, fair pricing, or excellent customer service within the shop.

There is no promotional information of any kind mentioned in the provided reviews. Local users would need to contact University Auto and Towing LLC directly to inquire about their auto repair service offerings, pricing, warranties, or any current promotions they might be running.

In conclusion, the available information for University Auto and Towing LLC in South Bend, IN, is limited and focuses entirely on negative experiences with their towing operations. The reviews raise serious concerns about the safety and professionalism of their tow truck drivers on public roads. There is no customer feedback provided regarding the quality of their auto repair services, the environment of their facility, or any positive features of their business. Local users considering University Auto and Towing LLC for their auto repair needs should be aware of these negative reports related to their towing services. It would be prudent to seek additional reviews or information from other sources to gain a more comprehensive understanding of their repair service quality and overall business practices before making a decision. Contacting the shop directly to inquire about their repair services, certifications, and customer service policies might also be a necessary step to form a more informed opinion.